Tx 2nd Line Supp. Tech Sr. Specialist

2 weeks ago


القاهرة, Egypt Vodafone Full time

Provide strong technical support in transmission
Ensure proper and timely handling of individual/global complaints related to transmission area
Development, Report and implementation of enhancement projects and work streams
Implement preventive software correction packages on Transmission nodes to solve Transmission network problems.
Provide troubleshooting, analysis & problem solution for critical situations
24x7 2nd line support On Call for Transmission network emergencies reported by internal customers, to fix critical problems.
Attending On site Events if needed
Implement and report transmission network activities to management for proper follow-up.
Follow the escalation & reporting procedure in due time.
Attend all assigned Trainings, Sessions, or workshops.

Skills:
- BSc in Telecom engineering
Minimum 6 years of experience in relevant field
Strong IP knowledge, CCNP knowledge is a must (BGP, ISIS, OSPF, MPLS and L3VPN)
Good understanding of MW planning basics
Good knowledge of MW nodes includes Ericsson, Huawei and SAIE or equivalent.
Good knowledge of BH nodes/Routers: HU or equivalent
Good understanding for the GSM/3G/4G network.
Python Programming knowledge is a plus
Automation & scripting Tools developing experience is a plus
Good Communication/Management Skills

**Not a perfect fit?**:
**What's in it for you**:
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

Together we can.



  • القاهرة, Egypt Vodafone Full time

    **Key Accountabilities & Decision Ownership**: - Provide strong support in the TX access and BH area at all technical levels of operation. - Ensure proper and timely handling of individual/global complaints related to Transmission area. - Responsibility of Initiating actions to improve the quality, availability and measurement of the area. - Provide...


  • القاهرة, Egypt Vodafone Full time

    **Key Accountabilities & Decision Ownership**: - Provide strong technical support in transmission - Ensure proper and timely handling of individual/global complaints related to transmission area - Development, Report and implementation of enhancement projects and work streams - Implement preventive software correction packages on Transmission nodes to solve...


  • القاهرة, Egypt Vodafone Full time

    **Role Purpose**: - Follow up the execution of new rollout sites and expansion at all technical levels of operation. - Ensure highest transmission quality, availability and resilience through development and implementation of enhancement projects and work streams. - Make the best use of transmission resources. **Key Accountabilities & Decision...


  • القاهرة, Egypt Vodafone Full time

    **Key Accountabilities & Decision Ownership**: - Maintain and support the network infrastructure at all technical levels of operation through authorization and delivery of changes implementation related to VFE Tx Access Network targets in accordance with agreed strategic business plans. - Provide 24/7 Support for Emergency activities and Fixes “restoring...


  • القاهرة, Egypt Vodafone Full time

    **Key Accountabilities & Decision Ownership**: - Provide strong technical support in transmission - Ensure proper and timely handling of individual/global complaints related to transmission area - Development, Report and implementation of enhancement projects and work streams - Implement preventive software correction packages on Transmission nodes to solve...


  • القاهرة, Egypt Vodafone Full time

    **Role Purpose**: An expert level professional technical specialist for Data center Mobile & Fixed core infrastructure team, Technical mentor a team who is responsible for the E2E delivery of design, planning & optimization of technology center and energy saving Solution across different technologies & vendors. Liaise with different business domains to...

  • Sr. Customer Success

    2 months ago


    القاهرة, Egypt Benefits Hero Full time

    Sr. Customer Success responsibilities include supporting customers as they transition from sales prospects, building close relationships, implementing new programs that will increase your business’ revenue potentials and minimize churn rates. 1. Establish clear client retention goals 2. Promote the value of the product through customer experience 3. Build...

  • Sr. 3pl Specialist

    2 months ago


    القاهرة, Egypt OTO Full time

    Hello from OTO, your passport to seamless shipping in the dynamic MENA landscape! As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast network of 200+ shipping companies, both locally and globally. In the quest to...


  • القاهرة, Egypt Coptic Orphans Full time

    **Sr. Child Safeguarding Specialist** **Purpose of the Job** The Sr. Child Safeguarding Specialist is responsible for ensuring the highest standards of child Safeguarding are applied across all programs and activities of Coptic Orphans. The role involves assessing and revamping existing policies and procedures in line with international best practices to...

  • IT Business Analyst

    2 months ago


    القاهرة, Egypt Nano Health Suite Full time

    We are a healthcare technology company dedicated to revolutionizing the industry through innovative tech solutions. We're looking for a skilled Business Analyst / Software Analyst to join our UAE team. **Key Responsibilities**: - Analyze business processes to define operational objectives and gather requirements. - Design software solutions, including...


  • القاهرة, Egypt Vodafone Full time

    Role purpose: - 2nd Line Technical support for Data services, Mobile internet, and supporting relevant teams. - Troubleshooting & problem analysis/solving for Data services and handling nodes, providing RCA and preventive actions. - Handling emergencies related to Data services, to minimize customer experience within the agreed upon time frame. -...


  • القاهرة, Egypt Dsquares Full time

    Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experiences that keep customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions. With our tech-savvy team and a passion for innovation, we're not just...

  • Noc Specialist

    3 months ago


    القاهرة, Egypt robusta Full time

    **Who we are** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for...


  • القاهرة, Egypt Majid Al Futtaim Full time

    Description **JOB TITLE** Sr. Category Specialist | MAF Global Solutions | Procurement **ROLE SUMMARY** The role of the Senior Sourcing Specialist is to support the fit-out procurement category through strategic and operational procurement activities supporting various construction and fit out projects. **ROLE PROFILE** - Procurement Activities: Conduct...


  • القاهرة, Egypt Vodafone Full time

    **Key Accountabilities & Decision Ownership**: **Leading of processes connected to change management** - Review the RFC Fields - Assess changes Impact/risk - Communicate with the technology stakeholders that may be impacted - Discuss Daily Changes in Daily CAB (Change advisory Board) - Authorize The Approved RFC - Define and Measure success metrics and...


  • القاهرة, Egypt Progressio Solutions Full time

    **Job Summary**: **Key Responsibilities**: **Talent Sourcing & Research**: - Proactively source, identify, and attract high-quality tech talents using a variety of methods, including job boards, social media, networking, and technical communities. - Collaborate with hiring managers and technical interviewers to refine screening criteria and optimize the...


  • القاهرة, Egypt Vodafone Full time

    **Key Accountabilities & Decision Ownership**: - Monitor the implementation of Vodafone health & safety policies and procedures for all Technology department field activities. - Assessment of risk for all operational activities from safety, quality and security point of views, and propose mitigation plan. - Conduct audit visits to ensure that all...


  • القاهرة, Egypt Vodafone Full time

    **Role Purpose**: To measure and maintain IT nodes capacity and analysis the effect of marketing forecast on the system’s capacity and E2E services performance **Key responsibilities**: - Define Capacity measurements for IT delivery Nodes / Services. - Suggest capacity solutions to achieve the forecasted service. - Development & execution of IT Capacity...

  • Sr. Spclst, Compliance

    4 months ago


    القاهرة الجديدة, Egypt Organon Full time

    **SR SPECIALIST, COMPLIANCE OPERATIONS** **JOB DESCRIPTION** The overarching goal of compliance operations is to enable a culture of ethics and compliance across the enterprise by supporting compliance with legal, regulatory and policy requirements, remaining abreast of emerging trends and evolving our compliance operations. The Sr. Specialist, Global...


  • القاهرة, Egypt Solar Turbines Full time

    Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk...