Technical Support Specialist Psg

5 months ago


مصر, Egypt Interact Technology Solutions Full time

*Diagnose PCs, Notebooks and Workstation Hardware or Software faults for Interact Computer Stores customers.
*Installing and configuring computer spare parts
*Ability to detect the defective computer spare parts and replace it.
*Support Interact Computer Stores customers either onsite, over the phone, remotely or as outsourcing staff.

Job Requirements
*Bachelor of Computer Science, Electronics Engineering or equivalent
*PC Software and Hardware diagnoses skills is a must
*Basic network troubleshooting is a must
*Microsoft Office skills (Outlook, Word, Excel ) is a must
*Good to have the following courses (CCNA, A+, MCSA or MCSE)
*Ability to be a good listener and to really understand a customer problem or question and help them solve it.
*Ability to work under pressure
*Ability to learn
*Organized and systematic
*Language: Fluent English spoken and written is a must
**Gender: Male.**

Pay: E£7,000.00 - E£9,000.00 per month

Application Question(s):

- what is your expected salary?
- How many year of experience do you have as Technical support specialist?



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