Field Services Engineer
7 months ago
**Job Description Summary**: Field Service Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all GE Healthcare equipment models in specific modality or other modalities in the assigned area.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Essential responsibilities**:
- Technical troubleshooting, installation, maintenance and service repair needs on designated equipment in the targeted Modality in the assigned area.
- Completing Preventative Maintenance and Field Modification Instructions.
- Ordering and managing repair parts cycle times.
- Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
- Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
- Maintaining tools and test equipment properly and ensuring they are calibrated.
- Meeting Health and Human Services, Environment Health and Safety and/or other applicable regulatory requirements.
- Managing vendors’ service delivery processes in compliance with GE Healthcare policies.
- Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
- Identifies Sales opportunities and communicate to account team. Assists in Account Sales visits.
- Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
**Requirements/ Qualifications**:
- Bachelor's degree (B.Sc.) in Biomedical Engineering or Electronics Engineering.
- Technical analytical skills.
- Minimum two years of Field Services experience.
- Comprehensive knowledge of a specific modality or multi-modalities.
- Proficiency in English.
- Ability to work independently with minimum direction.
- High work standards and quality.
- Initiative and motivation.
- Plans and organizes work effectively.
- Excellent communications, listening and interpersonal skills.
- Strong Customer skills; deals tactfully and effectively with differences of opinion.
- English - advanced level
**Quality Specific Goals**:
- Complete all planned Quality and Compliance training within the defined deadlines.
- Identify and report all customer quality or compliance concerns immediately to the Quality Organization.
- Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
- Insure timely dispatch closure.
- Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe.
- Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
**Additional Information**:
**Relocation Assistance Provided**:No
-
Field Service Engineer
6 months ago
مصر, Egypt ITI Technology Full timeAs a highly developed Field Service Engineer, this individual has had extensive training and experience in the support of one or more products in the non-intrusive detection field. This individual must be team oriented and flexible, and actively seek to share information and assist his peers. Possesses advanced electromechanical product training, including...
-
Field Service Engineer
7 months ago
مصر, Egypt SYNTEGON Full timeCompany Description **About Syntegon Technology** **Syntegon is a global leader in process and packaging technology. With around 5,800 colleagues in nearly 20 countries, the Syntegon Group works on intelligent and sustainable technologies for the pharmaceutical and food industries. Let's contribute together to ensuring that people worldwide are provided...
-
Field Service Engineer
6 months ago
مصر, Egypt Baker Hughes Full time**Do you enjoy technical challenges?** **Would you like to work for a forward-thinking technology company?** **Join our IET team!** Our business provides industry-leading products and services that optimize extraction, production and processing of energy. As a team with integrity, we create value with impactful decisions by effectively connecting ideas...
-
Field Service Engineer-mechanical
6 months ago
مصر, Egypt Bühler Full timeIntroduction Bühler Group in Cairo, Egypt is looking for a skilled engineer to join our team as Field Service Engineer-Mechanical. This position will be responsible to provide services to the customers during installation of the machines and its entire life cycle. Diversity Tasks - Perform retrofit actions and machine repairs, inspections, maintenance,...
-
Field Service Engineer
6 months ago
مصر, Egypt Baker Hughes Full time**Do you enjoy technical challenges?** **Would you like to work for a forward-thinking technology company?** **Join our IET team!** Our business provides industry-leading products and services that optimize extraction, production and processing of energy. As a team with integrity, we create value with impactful decisions by effectively connecting ideas...
-
Multimodality Field Service Engineer-delta Area
7 months ago
مصر, Egypt Philips Full time**Job Title**: Multimodality field service engineer-Delta Area As a Field Service Engineer - in Delta region, by using your strong technical skills you will be providing the best-in-class customer service! As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do...
-
Multimodality Field Services Engineer
6 months ago
مصر, Egypt GE HEALTHCARE Full time**Job Description Summary**: Field Service Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives in Upper Egypt Area, ensuring Customer Satisfaction, and maintaining all GE Healthcare equipment models in specific modality or other modalities in the Upper Egypt. GE HealthCare is a leading...
-
Field Service Engineer
6 months ago
مصر, Egypt DEALS HR & Recruitment Consultants Full time**Employment Type** - Full Time **Rank Requested** **Gender** - Male **Location** - Egypt **City** - Cairo **Residence** - Others **Salary** - Negotiable / month **Transportation** - Paid / month **Benefits** - Company phone with SIM, Laptop, Profit share, Gym allowance, fuel expenses, insurance after 3-6 months **Working hours** - From 9:00 am To...
-
Field Service Manager
6 months ago
مصر, Egypt General Motors Full time**Job Description**: As the **Field Service Manager **you will manage the service/field operations for the assigned dealer, perform network targeting excellence in service, in line with corporate standards, and support the dealer in achieving service KPIs, grow profitability and customer satisfaction, and take the voice of the customer back to the...
-
Early Career Trainee
6 months ago
مصر, Egypt GE Healthcare Full time**Job Description Summary**: As an Early Career Trainee - Field Service Engineer, you will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a Women's' health. You will be in charge of Interventional and X-Ray (WIX)...
-
Field Service Expert
6 months ago
مصر, Egypt Mercedes-Benz Egypt S.A.E. Full time**Aufgaben**: Objective of Position To assist retail network / MB Eg / Fleets in service technical solutions, to secure retail network technical qualification on coordination with training team, to assure flow of technical information/Recall/Service Measure/Service Letter in coordination with warranty team, and to conduct literature/tool/equipment...
-
Field Services Specialist
6 months ago
مصر, Egypt Baker Hughes Full time**Field Services Specialist**: **Would you like develop innovative technology?**: **Would being part of a transformation excite you?**: **Join our Team** At Baker Hughes our purpose is clear. We take energy forward - making it safer, cleaner and more efficient for people and the planet. **Partner with the best** The Field Specialist provides offshore and...
-
Field Services Specialist
6 months ago
مصر, Egypt Baker Hughes Full time**Field Services Specialist**: **Would you like develop innovative technology?**: **Would being part of a transformation excite you?**: **Join our Team** At Baker Hughes our purpose is clear. We take energy forward - making it safer, cleaner and more efficient for people and the planet. **Partner with the best** The Field Specialist provides offshore and...
-
Field Engineer
6 months ago
مصر, Egypt Top Business Human Resources Full time**Job Description**: - Prepare, sign, and submit pigging, daily, express, and other relevant reports. - Discuss equipment and tools requirements including auxiliaries, AGMs, DGPS, magnets, launching trays, spares, toolbox, and all other required tools for use in the field, etc. - Study and analyze project information documents, operation manuals, pigging...
-
IT Field Support Engineer
6 months ago
مصر, Egypt TRT GLOBAL SOLUTIONS PHILIPPINES INC. Full time**Position**: Associate Field Engineer **Location**: Field Work **Requirements**: - Training and Certification would be an advantage. Hardware Certification on Various Hardware platforms - Strong understanding of Windows/Unix fundamentals - AIX - IBM Certified System Expert - IBM Storage - IBM Certified Specialist - Midrange...
-
Field Specialist
6 months ago
مصر, Egypt Baker Hughes Full time**Field Specialist - Drilling Services** **Would you like to work with cutting-edge drilling technology?** **Do you love collaborating with teams to solve complex problems?** **Join our Drilling Services Team** We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize...
-
Senior Field Support Engineer
6 months ago
مصر, Egypt Kone Full timeRemote and site support services for Front Lines and Supply Operations - Provide remote or on-site technical support for installation issues - Provide support also in digital, APF, software and BIM related issues Ride comfort - Provide technical support to ensure customer specification requirements Product development - applicable for global Field Support...
-
Opc Field Engineer
6 months ago
مصر, Egypt ALSTOM Full timeAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...
-
Field Service Engineer Cfm
6 months ago
مصر, Egypt Safran Full time**Description du poste**: Le département “Field Service and Flight Ops” de la direction support clients des moteurs civils rassemble une équipe internationale de Field Services Engineers (FSE) déployée au plus près des opérations de nos clients : les compagnies aériennes ou les centres de réparation moteurs. Dans un environnement où les...
-
Sr Field Engineer
6 months ago
مصر, Egypt Halliburton Full timeWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...