Cash Collection Specialist
1 day ago
**Job Overview**:
**Key Responsibilities**:
- **Payment Tracking**: Monitor customer accounts to identify outstanding balances and ensure timely payment of invoices.
- **Issue Resolution**: Address and resolve billing discrepancies, payment disputes, or other concerns in collaboration with internal teams.
- **Record Keeping**: Maintain detailed and accurate records of all communications, payment agreements, and collections activities.
- **Relationship Management**: Build and maintain positive relationships with customers while ensuring compliance with company policies and payment terms.
- **Reporting**: Prepare regular reports on collection activities, outstanding balances, and progress toward targets.
- **Compliance**: Adhere to all legal regulations and company policies regarding debt collection practices.
**Requirements**:
- Proven experience in collections, accounts receivable, or a related role.
- Strong communication and interpersonal skills, with a professional and courteous approach.
- Excellent negotiation and conflict resolution abilities.
- Detail-oriented with strong organizational skills and the ability to manage multiple accounts.
- Proficiency in using customer relationship management (CRM) software and accounting systems.
- Basic understanding of financial and accounting principles.
- High school diploma required; additional certifications or coursework in finance or business is a plus.
**Preferred Qualifications**:
- Experience in collections within a B2B or B2C environment.
- Familiarity with compliance regulations related to debt recovery.
- Proficiency in MS Office Suite, particularly Excel.
**Benefits**
- **Work on cutting-edge AI and B2B technologies**:We are at the forefront of AI and B2B innovation. Our employees have the opportunity to work on the latest and greatest technologies, and to make a real impact on the world.
- **Work with some of the best minds in the industry**: You will be part of a team of highly motivated and talented people who are passionate about making a difference. You will have the chance to learn from some of the best minds in the industry.
- **Supportive and collaborative work environment**: We believe in creating a supportive and collaborative work environment where our employees can thrive.
- **Competitive salary and benefits package**: We offer a competitive salary [$300 - $400 monthly salary] and benefits package to our employees.
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