Collections Specialist

5 months ago


القاهرة, Egypt Tabby Egypt Full time

Enhancing collection and reducing the delinquency ratios.
- Identifying reasons of delinquency, and communicate them to all related departments in order to reconsider the policies and processes of granting loans.
- Following up with delinquent customers according to the company's policies.

**Major Responsibilities and Accountabilities**:

- Follow up the delinquent customers and handle the daily collection reports to collect the delinquent loans via phone calls.
- Create plans and strategies for collecting debts.
- Adhering to financial laws on the regulation of debt collection.
- Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans.
- Search publicly available databases to track down people who default on debt and perform background checks.
- Prevent repeated payment negligence by working out practical debt payments.
- Maintain electronic records of all payment plans, amounts paid, and communications.
- Advising on repayment plans that are appropriate for the degree of debt and the circumstances of theconsumer.
- When necessary, escalating calls to managers.
- Legislative guidelines of the Privacy Act must be followed.
- Entering data and keeping correct records is a must.
- Work in accordance with key performance metrics

Job Requirements

**Requirements**:

- Bachelor's degree from reputable university.
- Collections background is a must.
- Fluent Arabic and excellent English required.
- Knowledge of MS Office.
- Excellent communication skills (written and oral).
- Negotiation and Problem-solving skills.
- Comfortable working with targets.

**Skills**:

- Customer Driven
- Hitting Targets
- Interpersonal Skills

Job poster

Habiba Garas


  • Collections Specialist

    3 months ago


    القاهرة, Egypt WHIZZ Full time

    At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed. As we continue to expand, we’re seeking a Collections Specialist to join our remote team and...

  • Collection Specialist

    4 weeks ago


    القاهرة, Egypt Tabby Full time

    **Description**: We’re looking for motivated Collections Specialists to join our dynamic Collections team. You’ll play a critical role in identifying overdue payments, keeping accurate records and reports on collections activities, and ensuring our customers are guided and supported throughout the process to facilitate timely payments. You’ll be...


  • القاهرة, Egypt Envision Employment Solutions Full time

    Envision Employment Solutions is currently looking for Collections Process Specialist - French Speakers for one of our partners, a global leader in consulting, digital transformation, technology and engineering services. **Responsibilities**: - Investigating and resolving unapplied payments - Initiating refunds for the overpayments - Updating account...


  • القاهرة, Egypt Envision Employment Solutions Full time

    Envision Employment Solutions is currently looking for Collections Process Specialist - German Speakers for one of our partners, a global leader in consulting, digital transformation, technology and engineering services. **Responsibilities**: - Investigating and resolving unapplied payments - Initiating refunds for the overpayments - Updating account...


  • القاهرة الجديدة, Egypt Service First CX Full time

    **ServiceFirst**is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. **What you’ll do**: **A Customer Service Representative - Collection** is an individual who specializes in the collection of outstanding debts...


  • القاهرة الجديدة, Egypt Service First CX Full time

    **ServiceFirst**is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. **What you’ll do**: **A Customer Service Representative - Collection** is an individual who specializes in the collection of outstanding debts...


  • القاهرة, Egypt Curenta Full time

    **Job Overview**: **Key Responsibilities**: - **Payment Tracking**: Monitor customer accounts to identify outstanding balances and ensure timely payment of invoices. - **Issue Resolution**: Address and resolve billing discrepancies, payment disputes, or other concerns in collaboration with internal teams. - **Record Keeping**: Maintain detailed and accurate...


  • القاهرة, Egypt Solenis Full time

    This person will be performing the following tasks: - Collect checks/Cash from the customers on time. - Deliver the invoices to the customers at the beginning of the month. - Resolve check delay problems. - Enter all transactions on the system. - Maintain good communication skills with the customers. - Provide customers’ status reports when requested.


  • القاهرة الجديدة, Egypt Service First CX Full time

    **About the job**: ServiceFirst is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. **What you’ll do**: A Customer Service Representative - Collection is an individual who specializes in the collection of...


  • القاهرة, Egypt Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • القاهرة, Egypt Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Mel Specialist

    3 weeks ago


    القاهرة, Egypt Sprints Full time

    The MEL (Monitoring, Evaluation, and Learning) Specialist plays a crucial role in ensuring that our learning programs create measurable and significant impacts on learners' lives. MEL Specialist will focus on: - Monitoring program implementation and progress. - Evaluating the effectiveness of learning outcomes. - Learning from our findings to continually...


  • القاهرة, Egypt Education Development Center new Full time

    **Company Description** EDUCATION DEVELOPMENT CENTER (EDC)** **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity, with a focus on vulnerable and underserved populations. Since 1958, we have been a leader in designing, implementing, and evaluating...

  • Sales Specialist

    4 months ago


    القاهرة, Egypt LEO Trading Agency Full time

    Sparkd-EV Is hiring *Showroom sales specialist Good looking Representable Age max. 30 years Shift basis Two days off Job description Achieving assigned sales target Representing company in show events Maintain good relations with customers Collecting customer database Doing nesesary market research Handling customer logistics ( paper work,...


  • القاهرة, Egypt Nawy Real Estate Full time

    The Developer Relationship Specialist is responsible for managing relationship with all real estate developers, increase commissions and improve collection cycles with developers. This includes working with different departments across the company. - Develop and maintain strong relationships with all real estate developers. - Be the primary point of...


  • القاهرة, Egypt Go physical therapy Full time

    **Job Title**: Revenue Cycle Management (RCM) Specialist **Location**: Egypt (Work from Home) **Company**: Go Physical Therapy (USA-based) **Job Type**: Full-time (Remote, Work from Home) **About Us**: Go Physical Therapy is a leading physical therapy provider based in the USA, committed to delivering exceptional care to our patients. We are seeking a...


  • القاهرة, Egypt WTW Full time

    As **H&B Claims Specialist **, you will work to manage and monitor client’s claims submissions and claims pre-approvals. You will be in day to day communication liaison with Consultants, Clients, Client Members, Insurers, and Third Party Administrators **Role** - Conduct regular clients visits to collect and review claims and discuss any issues related to...


  • القاهرة, Egypt WTW Full time

    **Description**: As **H&B Claims Specialist**, you will work to manage and monitor client’s claims submissions and claims pre-approvals. You will be in day to day communication liaison with Consultants, Clients, Client Members, Insurers, and Third Party Administrators **Role** - Conduct regular clients visits to collect and review claims and discuss any...


  • القاهرة, Egypt Cornerstone Development Full time

    About the job - Conduct research to analyze customers’ behavior (e.g. purchasing habits, trends and preferences) - Design and implement successful marketing campaigns - Set up tracking systems for online marketing activities - Track progress with Marketing Managers and/or Marketing Specialists - Identify and analyze competitors - Prepare reports by...


  • القاهرة, Egypt German International University Full time

    Vacancy for: Payroll & Staff Benefits Specialist **Job Description**: - Handle daily payroll department operations, including collecting and verifying timekeeping information and processing payroll - Calculate the correct amount incorporating overtime, deductions, bonuses etc. with assistance of a computer system - Receive approval from upper management...