Enterprise Tech Team Lead
3 days ago
**Long Description**:
**Role purpose**:
Lead and drive service operation and delivery excellence through influencing team members and handling complex
technical tasks
End to End accountability on Services and people under his/her area
Responsible to perform daily operations, on call duty activities, project activities, service optimization, Responsible
for delivering within the relevant SLA-defined Key Performance Indicators (KPIs).
Recognize set-up dependencies, support troubleshooting and arbitrate between providers for issue handling. Strong
focus on the technical coordination of the setup and implementation of deployments
**Key Accountabilities**
Technical Leadership
Strong Knowledge about scripting.
- Strong Knowledge about Programming Schemes
- Strong Knowledge about at least 2 programming languages.
- Solid knowledge about Windows Servers & Systems Administrations and Power shell scripting
- Strong Knowledge about Microsoft SQL Database.
- Strong Knowledge about Microsoft IIS
- Strong Knowledge about Enterprise Mobility Suites & Different Mobile Devices management.
- Strong Knowledge about Cloud Platform like AWS, Azure & GCP
- Strong Knowledge on computer networking, and infrastructure systems.
- Advanced understanding of some of the following technologies: (Active Directory Services, Storage, Linux,
LDAP, LDAPs, TCP/IP Protocols and Windows Clustering/DHCP/DNS.
- Responsible for on-boarding new projects and setting a clear goal with the customer requirements to achieve
the company strategy
- Keeping track of technical team performance and delivery.
**Core competencies, knowledge and experience**
- Bachelor of Computer Science/Engineering.
- 2 - 4 years’ experience in operating and supporting in IT infrastructure & (Networking or IoT)
- Strong troubleshooting and problem-solving skills.
- Fluent English both oral and written is a must.
- Ownership and commitment attitude
- Excellent analytical thinking skills and communication Skills.
- Critical thinking, problem solving, design, and most critically, attention to performance, scalability, reliability,
availability at the system and component level.
- Handling multi-tasks.
- Ability to work under Pressure and tight timelines.
- Faster learner to new & Different technologies
_VOIS
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