Sr. System Analyst Iot 3rd Level Support

3 days ago


Cairo, Egypt Vodafone Full time

**Role Purpose**:
You will be operating in an agile environment, challenging architectures, reviewing HLDs and producing platforms procedures and will become a key part of major ongoing and upcoming IoT success story.

**Key Accountabilities and Decision Ownership**:

- Take E2E ownership and accountability of IoT platforms Operation and stability.
- To support and deploy software packages as per Release commitments.
- Always consider and implement different aspects of continuous integration & deployment
- Diagnose and resolve software problems quickly and efficiently as per agreed SLAs / OLAs.
- Produce detailed upgrade procedures and writing the program codes, whenever necessary.
- Working closely with analysts, designers and staff to review & approve HLDs & provide technical feedback.
- Provide Operations requirements, guidance and trainings to different technology teams.
- Ensure Proactive monitoring is always implemented and functioning as designed.
- Work as part of the team on daily stand-up meetings for incidents handling.
- Ensure Knowledge Management Systems is always updated.
- Communicate and manage different stakeholders and vendors’ interfaces.
- Drives efficiency and provides initiatives for optimization and automation.

**Must-have Technical/Professional Qualifications**:

- BSc or MSc level degree in Software Engineering, Computer Science or Telecommunications.
- +5 years of proven hands-on experience in integrating and troubleshooting end-to-end enterprise solutions.
- Proven ability to analyse high-level (HLD) & low level technical (LLD) software architecture and translate them into Operation requirements.
- Expert level in Unix/Linux administration and hands-on experience with shell scripting.
- Hands-on experience with Application and Web Servers administration (weblogic, tomcat)
- Hands-on experience with Identity and Access management products
- Strong background in Identity and access management protocols
- Strong background in Java technologies.
- Hands-on experience and advanced understanding with Enterprise architecture components such as Service Bus systems.
- Familiar with Microservices architecture.
- Proven hands-on experience with cloud and web services technologies (e.g., WSDL, REST, JSON, XML, SOAP, etc.)
- Hands-on experience with Oracle, SQL & NoSQL databases, such as, RDBMS, Postgres, Cassandra, etc.
- Broad understanding of the Mobile network architecture (MSC,HLR,SMSC ,GGSN,NGIN) and protocols (SS7,MAP, Diameter, Radius).
- Good understanding for ITIL

**Core Competencies, Knowledge and Experience**:

- Understanding of internet of things technologies & architecture.
- Excellent problem-solving, troubleshooting, analytical and debugging skills.
- Strong skills in Platforms’ integration, software development for internet, mobile and/or communications technology
- Strong interest to work in an international, fast-moving, agile & cross functioning environment
- Excellent communication & presentation skills in English (both written and spoken)
- Proven track record of software support with agile & CI/CD tools.
- Familiar with DevOps practice and the different relevant tools
- Good understanding of software development and delivery lifecycle.
- Ability to work on multiple challenging projects.
- Proactive individual, with leadership characteristics and strength in working within a virtual team with the ability to influence & build effective relationships with peers across the business.

**Typical outputs**:

- Upgrade procedures
- Operational and Non-Functional Requirements.
- Operation guides
- Root Cause Analysis
- Training Packages
- Estimates

**Language Requirements**:

- English (B2 or above)
- Any other non-native language would be an advantage.

_VOIS #MoveWithUs


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