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Netwitness- Renewals Senior Analyst

3 months ago

Cairo, Egypt RSA Full time

**NetWitness-Renewals Senior Analyst - (International)**

As one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises, governments and militaries for incident response and threat hunting. Our Sales Professionals, Sales Engineers and Professional Services Consultants design and deliver solutions for potential and existing customers to enable better visibility, insight and action to prevent and defend against attacks. NetWitness provides the unique ability to provide one single platform with a unified view across all attack surfaces including Network, Logs/SIEM, Endpoint and IoT combined with our AI-based User and Entity Behavioral Analysis (UEBA) and Security, Orchestration, Automation & Response (SOAR) capabilities.

Support sales organization through customer, operational and business support. Responsible for serving as primary interface between sales and other operational functions developing sales processes and procedures relating to online/offline order administration, order fulfillment and communication. Evaluates and implements improvements to sales programs and processes including: anticipating demands, account management, leads, planning and prioritization, closing strategies, pricing and margin strategies, sales automation, tools and reporting programs.

**Responsibilities**:

- Ensure Quotes are approved within pricing and discount policies;
- Run day-to-day quote and pricing approvals;
- Assist Sales with building Quotes and Orders
- Ensure opportunities are accurately reflecting Deal Status
- Provide proactive support and guidance to the sales team in order to help drive new deals as well as up-sell opportunities;
- Work with finance to ensure all deals have the appropriate booking requirements. This includes fully executable agreements and proof of delivery;
- Interface with Finance and Legal as needed (i.e revenue recognition);
- Maintain an agreed upon SLA on deal turnaround times;
- Interface with Order Management to ensure accuracy of booked sales opportunities;
- Train the Sales team on pricing, quoting and contracting models and best practices and consult with field teams on specific contracts where appropriate;
- Help drive projects and initiatives focused on improving efficiency and simplifying processes throughout the sales operations and sales organization.

**Qualifications and Requirements**:

- Strong listening, analytic and organizational skills;
- Experience with SFDC CPQ tool;
- Adapt at business partnering and working with cross functional teams, building meaningful business relationships along the way;
- Understanding of revenue recognition principles
- BA/BS required;
- 2-3 years of experience in a deal desk, finance, contracts, sales operations, or revenue role; software/SaaS experience required;
- Strong financial modeling and analysis skills; program and project management skills required;
- Willing to go the extra mile with a strong work ethic; self-directed and resourceful
- Experience in Order Management/Administration in a fast growing software enterprise
- Experience of Sales Operations in a software sales organization
- Deliver customer and partner support like you expect to receive it; with excellence;
- Ability to prioritize to meet business needs;
- A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles;
- Help coordinate system tie-outs and delivery timing details for revenue recognition with Services, Accounting and Customer Service teams.
- Bachelor’s degree or equivalent experience
- RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law. _