Culture and Communication Trainer with Spanish
2 months ago
**In Collaboration, We Are Seeking a Spanish-Speaking Culture and Communication Trainer to Join Our Team in Egypt**
Partnering with a top-tier Outsourcing/BPO consultancy, we are excited to welcome a **Culture and Communication Trainer** with a rich understanding of Spanish-speaking cultures to our team in Egypt. If you have immersed yourself in the Spanish language and culture (ideally by living in Spain or a Spanish-speaking country), we want to leverage your unique experiences to shape our cross-cultural training initiatives.
*** Position**: Culture and Communication Trainer**:
**Location**: Cairo, Egypt or Alexandria, Egypt
**Employment Type**: Full-Time
**Duties and Responsibilities**:
- **Design & Deliver Training**: Craft and facilitate engaging training programs to enhance communication, cultural awareness, and cross-cultural understanding for Spanish-speaking employees.
- **Create Training Materials**: Develop impactful presentations, workshops, and e-learning modules to achieve clear and lasting learning objectives.
- **Lead Interactive Sessions**: Conduct both in-person and virtual sessions, actively engaging participants for optimal understanding.
- **Collaborate Across Teams**: Work with cross-functional departments to identify training needs, creating tailored learning solutions for diverse teams.
- **Evaluate & Improve**: Use assessments, feedback, and performance metrics to continuously enhance the effectiveness of the training programs.
- **One-on-One Coaching**: Offer personalized coaching to address specific communication challenges or cultural differences as they arise.
- **Stay Current**: Keep up with industry trends, best practices, and evolving cultural nuances, particularly those affecting the BPO industry and the Spanish-speaking market.
- **Support New Hires**: Provide cultural orientation and language support to onboard and integrate new team members seamlessly.
**Requirements**:
- **Fluency in Spanish** (native or near-native) and **English** is essential.
- **Bachelor’s Degree** in Communication, Intercultural Studies, Education, or related fields; Master’s degree preferred.
- Previous experience delivering **culture and communication training** in multicultural settings.
- Strong knowledge of **Spanish-speaking cultures**, communication styles, and business etiquette.
- Exceptional **presentation and facilitation** skills with the ability to engage and inspire diverse audiences.
- **Instructional Design** skills and curriculum development experience are a plus.
- Excellent interpersonal skills, with an ability to build rapport and establish credibility with employees at all levels.
- Proficiency in MS Office and familiarity with e-learning platforms or **Learning Management Systems (LMS)**.
- Certification in training or coaching (e.g., CTT+, CPLP, ACC) is advantageous.
**What We Offer**:
- Competitive remuneration based on experience, skills, and performance
- A dynamic, supportive, and creative team environment
- Tools, resources, and guidance to reach your full potential
- A range of additional benefits
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