Application Support Lead

3 weeks ago


مصر, Egypt Novasyte Full time

Job Overview
Provides information technology support across a range of products and platforms.
Essential Functions
- Provides a broad range of information technology support activities on multi-platform environments.
- Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations and networking activity.
- Develops solutions to complex problems with little or no intervention from immediate manager or team leader.
- Organizes and sets priorities of workload within group.
- Substitutes for the manager as requested.

**Qualifications**:

- Bachelor's Degree Computer-related field preferred Req
- Five (5) years of related experience Req
- Working knowledge of more than one of the following platforms: mainframe, UNIX, NT, and Web.
- Strong analytical skills, a customer service orientation, strong communication skills, and ability to work collaboratively in a team environment
- Ability to deal with employees at all levels within the company and customer location.
- Ability to proactively identify complex problems and needs and develop solutions/recommendations to solve problems.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at



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