Current jobs related to Management Services - مصر - World Food Programme

  • Customer Service Manager

    5 days ago

    مصر, Egypt Orange Business Services Full time

    **About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

  • IT Services Support Manager

    2 days ago

    مصر, Egypt Premier Services & Recruitment Full time

    Job Description & Specification: Providing a single point of contact (SPOC) to handle service inquiries, incidents, requests and events while ensuring relevant Service Level Agreements (SLAs) are being achieved and maintained within company, Head Office, Plant, existing and newly established distribution sites. **Operational/Professional/Business**: -...

  • Service Expansion Manager

    1 week ago

    مصر, Egypt Nestle Operational Services Worldwide SA Full time

    Position Snapshot: Engage with key partners to enable service expansion scoping and execution. Partner with Businesses and support in developing growth enabling services expansions providing competitive advantage and business value to the markets. Ensure business success metrics are established and measured. A Day in the life: - Generate projects portfolio...

  • Msi Center Customer Service Manager

    4 weeks ago

    مصر, Egypt Orange Business Services Full time

    **About the role**: - Holds accountability for the Quality of solutions (LAN, UC, SD-WAN, etc.) provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Works hand-in-hand with operational teams to ensure effective delivery of services...

  • IT Service Desk Engineer

    2 days ago

    مصر, Egypt Orange Business Services Full time

    **About the role**: - Telephone support and/or shift hours mandatory - Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. - Respond to all escalations on a timely manner in line with the Incident Handling Policy. - Diagnose incidents utilizing administration tools or remote control...

  • Excellence Officer

    4 weeks ago

    مصر, Egypt KAIZEN Asset Management Services Full time

    Job summary, an Excellence Officer is expected to: - Execute and lead a culture of service excellence at KAIZEN. - Lead organizational process improvement initiatives to drive excellence in the delivery of our services. - Attracts occupants by answering service questions, complaints; suggesting information about other services. - Process orders, prepare...

  • Shared Cloud

    2 weeks ago

    مصر, Egypt Orange Business Services Full time

    The main Service Owner missions are: Run Phase : Maintain a high level of quality for all Cloud platforms and offers. This is measured by: - Quality of Service - Capacity management - Lifecycle management - Release and patch management - Cost efficiency Build Phase : usually, the Service Owner does not intervene during build phase, but considering the...

  • Service Manager

    2 weeks ago

    مصر, Egypt Giza Systems EG Full time

    Ensuring the correct and proper delivery of customer support services to our customers - Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. - Take ownership of customers issues and follow problems through to resolution - Guide the sales and presales team in any projects pertaining warranty...

  • Service Manager

    6 hours ago

    مصر, Egypt Giza Systems EG Full time

    Ensuring the correct and proper delivery of customer support services to our customers - Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. - Take ownership of customers issues and follow problems through to resolution - Guide the sales and presales team in any projects pertaining warranty...

  • Service Manager

    3 days ago

    مصر, Egypt Giza Systems EG Full time

    Ensuring the correct and proper delivery of customer support services to our customers - Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. - Take ownership of customers issues and follow problems through to resolution - Guide the sales and presales team in any projects pertaining warranty...

  • Service Manager

    2 weeks ago

    مصر, Egypt Staff Arabia Full time

    We are hiring! Our client is a leading company specialized in Heavy Industry Science & Technology based in China is now hiring **Position required**: Service Manager (5-10 years experience in Heavy Equipment is a must) **Work type location**: Egypt / Remotely **Responsibilities**: - Responsible for managing the service team and all service activities...

  • CEO - Facility Management

    4 weeks ago

    مصر, Egypt Rawaj - Human Capital Management Full time

    Leverage your abilities and join the dynamic team of a company specializing in the Facility Management industry in Saudi Arabia. **Job Context: The CEO **plays a pivotal role in defining and executing the company's strategic vision, ensuring operational excellence, and fostering a culture of innovation and client-centricity. You will be responsible for the...

  • Application & Service Supervision Engineer

    3 weeks ago

    مصر, Egypt Orange Business Services Full time

    **About the role**: **Job Purpose**: **Key Tasks and Responsibilities** - Real time monitoring: incident detection and analysis, logging of the faults in the relevant. - Tracking/Solving all monitoring incidents raised by servers’ owners. - Perform technical escalations in line with our Fault Management policy - Liaise with other relevant internal...

  • Service Excellence Manager

    1 day ago

    مصر, Egypt اورنچ مصر Full time

    About the job Service Excellence Manager - ICT Services and Products **Job Purpose**: As a Service Excellence Manager within our organization focusing on ICT Services and Products, your role is pivotal in ensuring the delivery of high-quality services and products to our esteemed customers. You will lead a team dedicated to evaluating, improving, and...

  • Service Excellence Manager

    4 weeks ago

    مصر, Egypt Orange Full time

    **Job Purpose**: As a Service Excellence Manager within our organization focusing on ICT Services and Products, your role is pivotal in ensuring the delivery of high-quality services and products to our esteemed customers. You will lead a team dedicated to evaluating, improving, and maintaining service excellence standards, collaborating cross-functionally...

  • Change Manager

    2 weeks ago

    مصر, Egypt Orange Business Services Full time

    **About the role**: - Manages changes on Network infrastructure for designated customer. - Ensures the proper handling of the change requests. - Defines list of pre-authorized changes. - Validates the technical aspects of the change requests, and assess the business impact on the customer. - Evaluate the risks and effects on the availability of the...

  • Change Manager

    4 weeks ago

    مصر, Egypt Orange Business Services Full time

    **About the role**: - Manages changes on Network infrastructure for designated customer. - Ensures the proper handling of the change requests. - Defines list of pre-authorized changes. - Validates the technical aspects of the change requests, and assess the business impact on the customer. - Evaluate the risks and effects on the availability of the...

  • IT Service Manager

    4 weeks ago

    مصر, Egypt اورنچ مصر Full time

    About the job IT Service Manager **Incident management system configurations**: - Create custom ticketing reports. - Define custom KPIs. - Update custom ticket categories. - Update custom ticket priority or status. - Create and update operations team accounts with required access and permissions. - Custom ticket parameters **True sight**...

  • Engineering Manager, Managed Services

    7 days ago

    مصر, Egypt Canonical - Jobs Full time

    This role is an opportunity for a technologist with a passion for Linux and Cloud to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at...

  • Service Delivery Manager

    2 days ago

    مصر, Egypt Giza Systems EG Full time

    Manage the delivery of the highest level of operational service and support to operation contracts and warranty clients by coordinating the activities of the service delivery team across all areas of services. **Key KPIs include**: CSI O&M Margins - Manage the service delivery team to ensure that all incidents and problems assigned are managed effectively...

Management Services

1 month ago

مصر, Egypt World Food Programme Full time

**.**:
**ABOUT WFP**:
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP’s Regional Bureau for the Middle East and Northern Africa (RBC), based in Cairo, Egypt, provides strategic guidance, policy/technical support, and direction to WFP operations and activities in 15 countries: Algeria, Armenia, Egypt, Iran, Iraq, Jordan, Lebanon, Libya, Moldova, State of Palestine, Syria, Tunisia, Turkey, Ukraine, and Yemen. These country offices aim to assist roughly one-third of all of WFP’s beneficiaries (approx. 30 million) in some of the most critical humanitarian emergencies of our time. RBC is also active in the ‘Changing Lives’ side of WFP’s mandate, helping national governments and local communities improve nutrition, livelihoods, school feeding, social protection, climate, and disaster risk reduction, and other programmes that build resilience and support development.

**TERMS AND CONDITIONS**:

- **JOB TITLE**:Management Services Officer
- **TYPE AND LEVEL OF CONTRACT**:NOA
- **Duration**: One year, renewable
- **UNIT/DIVISON**:Management Services (Administration) / MSD
- **REPORT TO**: Regional Management Services Officer

**WHY TO JOIN WFP**:
**SAVING & CHANGING LIVES **❤
Make a difference, and the world will notice.
We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

**GLOBAL COMMUNITY**
Build bridges that unite people across the world.
Being part of a global, diverse, and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
How we deliver our mission in a deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.

**UNLIMITED POSSIBILITIES**
Unlock possibilities you never thought you'd find.
WFP goes anywhere it is needed and does whatever it takes to get the job done.

**LIFE-CHANGING EXPERIENCE**
Reach beyond yourself and discover your true potential.
WFP offers the kind of life-changing experiences you’re unlikely to find in many other organizations.
Join us to make a difference.

Watch this video to learn more about WFP; the 2020 NOBEL PEACE PRIZE LAUREATE

**Background and Purpose of assignment**:

- Support the implementation of a full range of services in the Management services portfolio (Administration), in the WFP Regional Bureau based in Cairo, including timely procurement of goods and services to ensure cost efficiency and client satisfaction.
- Assist with the preparation of Management Services components of WFP’s Country Strategic Planning (CSP) and Resource Planning aligned with the country and wider WFP’s strategies and policies to facilitate efficient and effective service delivery.
- Support preparation of annual plans and implementation of policies, procedures, processes, standards, and systems to support WFP’s strategic objectives.
- Perform all tasks in adherence to WFP rules and regulations.

**Roles and Responsibilities (within Delegated Authority)**:

- Contribute to the Regional Bureau Annual Performance Plan (APP), by supporting the development of Administration unit workplan and implementation of policies, systems and procedures to support WFP strategic objectives.
- Assist in the identification of resources aimed at achieving efficiency, cost-effectiveness, and timeliness of service provision.
- Participate in the preparation of Management Services annual budgetary plans and the identification of potential vendors and local suppliers to enable WFP maximize value for money, of goods and services delivered through Micro Purchase Orders (MPOs). Develop and maintain a database of local vendors.
- Work in close collaboration with cross-functional units to implement Management Services procurement activities in accordance with a Procurement plan or whenever the need arises. Prepare accurate and timely reports for ongoing procurement activities, including non-food items stock control reports. Promote a culture of environmental sustainability through sustainable Procurement efforts.
- Manage/Oversee the existing budgetary resources in the area of responsibility (e.g. Travel Management, Protocol Services, Fleet Management, Vendor Management and Courier Services), assist in the identification of new requirements aimed at efficiency, cost
- effectiveness and timeliness of service delivery.
- Maintain working relationships with WFP’s stakeholders, other UN agencies and Government entities ensuring relevant exchange of data and identifying areas of potential improved alignment of operations and cooperation.
- Support the impleme