Engineering Manager, Managed Services

EESS, a leading provider of calibration and validation services, is seeking a highly motivated and results-oriented Sales Manager to join our growing team. You will be responsible for developing and executing sales strategies to drive revenue growth for our calibration and validation services across various industries. **Responsibilities**: Manage and...

EESS, a leading provider of calibration and validation services, is seeking a highly motivated and results-oriented Sales Manager to join our growing team. You will be responsible for developing and executing sales strategies to drive revenue growth for our calibration and validation services across various industries. **Responsibilities**: Develop and...

Job Responsibilities: - Holds accountability for the Quality of solutions (LAN, UC, SD-WAN, etc.) provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Works hand-in-hand with operational teams to ensure effective delivery of...

Serving as a customer advocate and managing the supplier services - Managing escalations exceptional to the IT Help Desk process - Conducting monthly service reviews - Analyzing trouble tickets to monitor service trends and determine chronic issues - Participating in, and leading when appropriate, crisis management teams for major incidents - Participating...

Tasks - Develop and implement energy management plans and strategies to optimize energy efficiency and minimize energy consumption. - Conduct energy audits and assessments to identify areas for improvement and recommend energy-saving solutions. - Analyze energy usage data and identify trends, patterns, and opportunities for energy conservation and cost...

**What you’ll do**: **Role purpose**: - Following up and ensuring Service level targets are met on different services. - Maintaining that all impacted services recovered per agreed SLA, tracking, reporting, and providing management information about all incidents classified based on impact and urgency. - Capture all service details and update all...

Job Description & Specification: construction, architecture,or engineering(structuralor mechanicalorelectricalengineering) - ensurethe completion of required projects on time, withinbudget&specification,thatmeets Businessneeds. To ensurecompliance with allpolicies& standards including:vendorselection &approval,competitive bid...

The SDM is a key customer facing role: - She/He will be empowered to transversally lead the delivery of a managed IT services inside and outside OCB and OBS - Being responsible for building, running and continuously improving the end-to-end delivery model for customized solutions - SDM leads the following activity domains during the post-sales solution...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

**Responsibilities**: - Manage overall accountability of the Quality of Service of EDH. - Closely follow up and communicate with OCB SDM for EDH service. - Ensure structured reporting and needed KPIs are provided to measure the SLA achievements and present it to OBS IT management. - Ensure the needed monitoring is implemented to effectively support the...

We are currently searching for a Design Project Manager /Operations to join our Operation Division branch based in Cairo. Duties & Responsibilities: 1. Will lead the design operations of multiple projects while overseeing interaction and interface between multiple design departments. 2. As the main point of contact with managements, the responsibilities...

About the job It Service Management - Provide 1st level of technical support & Incident management as Ticket creation, update, escalate and close incidents. - Proactive and reactive monitoring of the infrastructure devices / services and alert on performance trends that may adversely affect the service. - Diagnose issues and take preventative steps to clear...

**Job Title**: Service Delivery Manager As a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

**About the role**: - Share experience and knowledge within the team by providing day-to-day guidance and coaching - Act as the level 1 escalation point for the team - Responsible with the management to monitor team performance in technical and non - technical aspects throughout the half - Perform regular analysis of the team’s work through daily reviews...

**About the role**: **Job Responsibilities & Scope** - Troubleshoot, identify, and resolve IPT (Cisco) and backbone voice Incidents. - Troubleshoot, identify, and resolve call center and access number faults. - Troubleshoot value added services (Voice Mail, Attendant console, etc...). - Document all troubleshooting and provide regular updates for all actions...

**Envision Employment Solutions** is currently looking for a** Engineering Manager** for one of our partners in the financial services industry. **Requirements**: - Bachelor’s degree in Computer Science or a related technical field or equivalent practical experience - 5 to 10 years of experience - Broad exposure to a range of frameworks and tools - Have...

**About the role**: **Job Purpose**: Part of Multi-sourcing Service Integration MSI Center. Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams. For IPVPN & Enterprise Telephony Customers implement the simple and standard...

Provides accurate and customised services to clients by 1) being a technical authority in their service line/business, 2) functionally guiding project teams of geotechnical engineers and/or high complexity projects, 3) serving as Fugro spokesperson/contact person towards clients, 4) participating in (commercial) client visits, 5) providing technical input...

We at Envision Employment Solutions are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! Envision Employment Solutions is currently looking for a Engineering Manager for one of our partners in the financial services industry. **Requirements**: - Bachelor’s degree in...

**About Taager** Taager is the first B2B startup focused on social sellers - Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection...