Network Support Consultant

4 weeks ago


Cairo, Egypt Flojics Technology Full time

Genieall Company is Partner with Flojics Company is hiring " Network support Consultant".

Genieall is an MSP Mentor 500 winner and an ISO 27001 Certified organization which is energized by helping our customers with their business needs. We have a strong focus on IT solutions, operational
support as well as compliance within the following verticals: energy, critical manufacturing, finance and health care.

Job description
- Install, configure, and maintain network services, equipment, and devices.
- Monitoring and Troubleshooting WAN connectivity to service providers, customers.
- Troubleshooting WAN connectivity to service providers, customers.
- Troubleshooting and solving complex technical issues in hardware, servers, software, and network equipment related to network Routing, Switching, Security, VPN tunnels, Wireless, and Voice.
- Maintain and update network documentation including network diagrams, and relevant configurations.
- Providing technical support to enterprise customers, resolving complex issues, and helping to proactively prevent issues from repeating.
- Regularly review the health of the network and ensure it is operating optimally.
- Ensure no single point of failure; all fail-over plans be fully tested on regularly scheduled job requirements.
- Network protocols and network administration knowledge, network security.

Job Requirements
- You should be Fluent in English
- 5 years of experience or more
- Sharp troubleshooting skills.
- Ability to work independently.
- Organizational and mentoring skills.
- CCNA is a must. CCNP is preferable.
- Experience with Palo Alto, Cisco ASA and Fortigate Firewalls and with Cisco routers and Switches.
- Azure experience is a plus.

**Benefits**:

- work will be remotely
- social and medical insurance
- incomparable work experience

Application Question(s):

- How many years of experience do you have as a Network support?
- Rate your English level from 1 to 5
- What is your English level ( Intermediate - Professional - Fluent)?
- What is your expected salary?
- What is your notice period?



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