Network Security Engineer
3 days ago
**About the role**:
Key tasks and responsibilities:
- Troubleshooting and resolving high complexity customer faults.
- Provide next level technical support for Level 1 Specialists.
- When resolution is not possible ensuring the fault is passed to the most appropriate group able to resolve.
- Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process through Orange Change tools.
- Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through: Problem Management Dashboard.
- Perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing them.
- Manage customer (internal and external) calls and provide them with regular updates as per each of the service support processes
- Perform SIPs actions managed by senior engineers and update the action plan of the SIP
- Perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.
**About you**:
**Skills and Qualifications**:
Very good understanding of networking (TCP/IP, routing OSPF, switching)
Networking Experience - VPN technologies such as IPSec and VPN clients
Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)
Authentication systems such as LDAP, MS AD etc
Knowledge of protocols such as HTTP, SMTP, FTP, DNS
Experience with operating systems such as Linux, Unix and Free BSD
Network troubleshooting experience - Familiarity with tools such as Ping, Traceroute, MTR, and Network Protocol Analyzers such as tcpdump, Wireshark
Hands-on experience in evaluating specification, lab validating & testing.
Hands-on experience in analyzing architecture and building proposals.
Ability to write technical documentation for operations, sales & Marketing.
Working knowledge routing, load balancing and resiliency.
Working knowledge of Orange security solutions is a plus.
Working knowledge in large scale enterprise end-point security.
Certification in at least 2 products (BCCPA, BCCPP, SCSA, ITIL).
CCNA security or Security+ certified
English fluency is mandatory & French fluency is an asset.
**Educational background**:
- B.Sc. degree in Computer Science, communications or electronics engineering
- ITIL V3
- CISSP is a plus
**Professional Experience**:
- At least 4 years of professional experience
- At least 2 years of IT/Network security technical experience
- In depth experience on one of the following products:
- Proxies: Bluecoat mainly, also Cisco MWS & NetApp NetCache are acceptable.
- Firewalls: CheckPoint & Juniper mainly, but Cisco & Fortinet are acceptable.
- Load Balancers: F5 BIGIP mainly
- Intrusion Detection & Prevention: MacAfee IPS mainly
- Remote Access Solutions: IPsec, VPN, AAA, CISCO security, PKI, RAS, RADUIS, TACACS
- Operating Systems: Unix/Solaris & Linux.
**Department**:
Customer Services & Operations
**Contract**:
Regular
-
Network Engineer
2 weeks ago
Cairo, Egypt AlMostakbal Technology Full timeWe are a leading company in the Egyptian IT market, established in 2005, We are currently seeking a highly skilled Network Engineer to join our dynamic team. **Responsibilities: - ** - entails designing and providing maintenance for computer systems and related technological equipment/tools. - skilled in the installation and repair of computer or tech...
-
Information Security Engineer
4 weeks ago
Cairo, Egypt IT VIKINGS Full timeInstallation, configuration and maintenance for network Security equipment (Web Security, Mail Security, End point Security, Data Security, etc.) for IT Vikings customers. - Provides remote and on-site support to our customers. - Performing troubleshooting and root cause analysis on security appliances, Network appliances. - Prepare and perform...
-
Network Security Operations Team Lead
1 week ago
Cairo, Egypt Ericsson Full time**About this opportunity** As a Network Security Ops Team Lead, you will be mainly responsible for leading a technical team from L1 and L1 Ops engineers to ensure the standard methodologies and process are applied to achieve the best record for the below **What you will do** - Fault management including TT handling and fault localization within SLA - DT...
-
Senior Network Engineer
2 weeks ago
Cairo, Egypt Juniper Networks Full time**Senior Network Engineer - Egypt** The Senior Network Engineer (Resident Engineer - RE) is a highly technical role, providing post-sales on-site support of Juniper Networks Products. The Resident Engineer will be required to develop and maintain an expertise on the products deployed within the Customers’ network. The nature of this engagement is shift...
-
Engineering Manager
10 hours ago
Cairo, Egypt Honeywell Full time**Design solutions to drive safe living and quality of life**: The future is what we make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even...
-
System & Network Expert
4 weeks ago
Cairo, Egypt Orange Business Services Full time**About the role**: The main responsibilities of the team you will join is to: - Provide the highest level technical support on all backbone networks and platforms. - Ensure 24x7 technical support for networks and infrastructures within the perimeter of the department. - Improve and maintaine the quality of service of networks, systems and services. -...
-
L1 Network Security
5 days ago
Cairo, Egypt Orange Business Services Full time**Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of...
-
Network Loss Program Officer
1 week ago
Cairo, Egypt Souq.com for E-Commerce LLC Full time1. Project management/Process improvement/Quality control experience. 2. Proficient in MS Word, excel & PowerPoint. 3. Bachelor's Degree in Engineering/Supply Chain/Management Job summary As a Network Losses Specialist in the Network Losses team, you will gain 360-degree exposure to all areas of transportation at a pan-country level, owning the end-to-end...
-
Network Virtualization Engineer
4 weeks ago
Cairo, Egypt VMware Full timeAs a Technical Support Engineer you will be providing support to customers, using VMware products, in isolating, diagnosing, reproducing and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who...
-
Network Support Consultant
4 weeks ago
Cairo, Egypt Flojics Technology Full timeGenieall Company is Partner with Flojics Company is hiring " Network support Consultant". Genieall is an MSP Mentor 500 winner and an ISO 27001 Certified organization which is energized by helping our customers with their business needs. We have a strong focus on IT solutions, operational support as well as compliance within the following verticals: energy,...
-
Senior Information Security Analyst
4 weeks ago
Cairo, Egypt Misr Technology Services Full timeEvaluate/assess Application Security Architecture and suggest recommendations. Provide best practices. - Prepare Threat Models for Application security and recommend mitigations. - Support administration of local and vendor managed security solutions for MTS environment. - Analyze security threats, vulnerability assessments, and audit results to recommend...
-
Etic, Iti, Cloud Security Platform Engineer
4 days ago
Cairo, Egypt Talent Pal Full time**Line of Service** Advisory **Industry/Sector** Technology **Specialism** Advisory - Other **Management Level** Associate **Job Description & Summary** **About PwC ETIC - Egypt Technology and Innovation Centre** PwC is opening a new Technology & Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients...
-
Regional Sales Engineer
2 days ago
Cairo, Egypt Nozomi Networks Full time**Regional Sales Engineer - North Africa** Location: Egypt. This is a remote role. **Key responsibilities of the Systems Engineer (SE)** - Support partners and customers during pre-sales, sales, and post-sales activities. - Work closely with our Sales team, qualify sales opportunities from a technical perspective, present solutions, gather customer...
-
Infosec Engineer
4 days ago
Cairo, Egypt Arrow Electronics, Inc. Full time**Position**: InfoSec Engineer **Job Duties**: - Assists in developing, updating, publishing, maintaining, communicating and enforcing InfoSec policies, procedures, and standards. - Researching information security standards based on business strategies and requirements. - Provides InfoSec policy training and awareness. - Major role in developing InfoSec...
-
Consulting Systems Engineer
4 weeks ago
Cairo, Egypt SCRUFF Full time**Company Description**: FireEye’s Sales Engineering Team is seeking experienced, exceptional individuals for our sales organization in the region. The Consulting Sales Engineer (SE) is a customer-focused technical sales professional who provides high level pre sales support and guidance to customers and collaborates with Territory Managers and partners...
-
82565p-resident Engineer Staff
2 days ago
Cairo, Egypt Juniper Networks Full timeAbout the Position The Resident Engineer is a highly technical role, providing post-sales on-site support of Juniper Networks Products. The Resident Engineer will be required to develop and maintain an expertise on the products deployed within the Customers’ network. The nature of this engagement is shift based, that means, the engineer is expected to work...
-
Passive Network Senior Specialist
2 weeks ago
Cairo, Egypt ACT International Full timeCairo Passive Network Senior Specialist Commercial Department **Qualifications**: - BSc. of faculty of Engineering Major: Communication. / Computer Science. - 4 to 6 years of experience. - Hands on experience in Cabling Infrastructure/ fiber Cabling / Passive Network Design /Passive Network installation and Testing/ Projects Hand Over/ Visio. - Excellent...
-
Network Engineer Iii
5 days ago
Cairo, Egypt B360™ Full time**Responsibilities** - Assist with the implementation of DoS Cable Plant and Infrastructure program activities. - Support the scheduled and unscheduled deployment of DoS Cable Plant and Infrastructure systems throughout EAP - Provide experienced level network and computing support with an emphasis on IP, VPN, Active Directory, RF shielding, connectivity, and...
-
Network Engineer Iv
5 days ago
Cairo, Egypt B360™ Full time**Responsibilities** - Provide for implementation of DoS Cable Plant and Infrastructure program activities. - Support the scheduled and unscheduled deployment of DoS Cable Plant and Infrastructure systems throughout EAP - Provide senior level network and computing support with an emphasis on IP, VPN, Active Directory, RF shielding, connectivity, and...
-
High Touch Engineer
3 days ago
Cairo, Egypt Cisco Systems Full time**What You'll Do** The High Touch Engineer role is an optional part of the Expert Care service. The role enhances our break & fix TAC/HTTS capabilities by engaging on high severity cases and escalations. The role is customer facing and is collaboration directly with a named customer/partner on various topics related to incidents, problems and technical...