Sales Manager
3 days ago
Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's most recent valuation secures our status among the Middle East's emerging unicorns, affirming a growth-oriented identity.
Over the years, we've expanded our operations to Bahrain, Egypt, Qatar, Saudi Arabia, and secured a strategic shareholding in Hepsiemlak, the leading property portal in Turkey. With over 600+ dedicated people in 6 regional offices, we facilitate more than 14 million monthly visits across our platforms, solidifying our position as a regional powerhouse in the proptech space.
As the pioneering portal for homeseekers in the region, we are on a mission to motivate and inspire people to live the life they deserve.
**Position Summary**:
The Sales Manager should be able to define and execute a sales strategy that drives revenue growth through new business acquisition and customer retention/upselling for their territory. At the heart of this strategic role is hiring, managing, developing and coaching a sales team for delivering superb results measured in growing the business in Egypt.
- The Sales Manager is an ambassador of our brand and as such they are responsible for all customers in their territory - they must fully understand their needs, challenges and identify opportunities for positioning new products and services that help our customers to be successful and help us to better serve them.
- **Key Responsibilities**:
- Create and execute sales strategy to grow the business
- Maintain a retention rate of > 90% of existing clients
- Hire, Develop, and coach your team to adopt a consultative mindset and approach in managing customers and achieving sales targets
- Own the Weekly, Monthly and Quarterly forecasting and revenue expectations with predictability
- Collaborate with different internal departments to ensure all client requests are fulfilled within the defined SLA
- Role model operational excellence through having regular cadence with stakeholders/peers/team
- Serve as the escalation point of contact for all customer account management matters and help resolve in a timely manner
- Help your team to negotiate contracts and close areements to maximize mutual interest
- Meet with customers to assess their feedback, utilization and concerns and use customer meetings outcome as an opportunity to develop your team
**Desired Qualifications**:
- Bachelor's degree in business, marketing, or science major
- 10+ years of experience, out of which 5+ years in B2B SaaS/Proptech sales and account management
- 5+ years in Managing direct/indirect sales teams
- Experience in hybrid model (Acquisition, Retention and Upselling)
- Solid track record of predictable forecasting on a Weekly, Monthly and Quarterly basis
- Experienced Sales coach who is focused on team development and team success
- Strong Analytical skills and a data driven approach in managing the business
- Strong service mindset that requires patience while dealing with different types of customers and employees
- Problem-solving skills to help resolve customer and employee complaints.
- Public speaking, communication skills, presentation skills, data translation skills.
- Adept in talking to key internal and external decision makers
- Assertive, influential and highly motivated with an ability to work in a target driven company
- Solid experience in using CRM tools (SalesForce/ Tableau experience is a plus)
- A good understanding of the real estate industry is a plus
- Arabic and English fluency is required
**Our promise to talent**
We encourage our people, called creators, to move fast, to be bold and offer them countless ways to make an impact in a fast-growing and talent-centric organisation.
Our goal is to ensure that our people find their time at Property Finder a rewarding experience where the company’s growth also means personal growth.
Overall it is a place **for you to be your best self.**
**Property Finder Principles**
- Move fast and make things happen
- Data beats opinions
- Don’t confuse motion with progress
- Failure is success if we learn from it
- People over pixels
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