Tobi Chat Specialist
2 weeks ago
**What you’ll do**:
**Role purpose**:
Responsible for ChatBot implementation for different flows (Using Node JS and Microsoft composer bot framework) with integration with Backend system and different end user channels. This role is responsible for performing peer reviews, collaborating with architects and other developers to produce design, and ensuring that technical documentation and training is provided for reference and operational support.
**Key accountabilities and decision ownership**
- Ensure accurate and on time projects delivery.
- Effective supporting different company departments to achieve their goals by availing all needed information.
- Cross functional communication skills
- Time management.
**Core competencies, knowledge and experience**:
- From 3-5 years’ experience in backend development.
- Designs and develops code, writes and executes unit and integration tests, and supports testing of deliverables against user and technical story acceptance tests;
- Designs and develops micro-services in Digital Agility Layer supporting specific commercial requirements and customer journeys;
- Tests and deploys developed micro-services to relevant environments using available CI/CD tools;
- Understands / uses RESTful APIs and JSON;
- Coordinates with relevant stakeholders inside and outside the squad to clarify commercial requirements and ensure the correct high-quality outcome;
- Estimates user and technical stories to help inform and prioritize backlog;
- Develops and executes unit and integration tests and supports testing against user and technical story acceptance tests;
- Suggests improvements to user stories and design;
- Manages technical debt as part of daily activities;
- Maintains coding standards;
- Troubleshoots, maintains and optimizes released micro-services based on defined allocation of ownership.
Must have technical / professional qualifications:
- B.SC of Computer Engineering or Computer science
- OOP
- Node JS
- Linux commands/OpenShift
- Oracle database/SQL
- Rest API
- Docker
- LUIS/CLU
- Genesys eServices is a plus
- Java is a plus
- Angular is a plus
- Microsoft Bot framework is a plus
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