Current jobs related to Service Manager - مصر - Giza Systems EG

  • Country Manager- Egypt

    4 months ago

    مصر, Egypt UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • IT Service Manager

    3 months ago

    مصر, Egypt DHL Full time

    **YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

  • IT Service Management

    3 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job It Service Management - Provide 1st level of technical support & Incident management as Ticket creation, update, escalate and close incidents. - Proactive and reactive monitoring of the infrastructure devices / services and alert on performance trends that may adversely affect the service. - Diagnose issues and take preventative steps to clear...

  • Service Excellence Manager

    3 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Service Excellence Manager - ICT Services and Products **Job Purpose**: As a Service Excellence Manager within our organization focusing on ICT Services and Products, your role is pivotal in ensuring the delivery of high-quality services and products to our esteemed customers. You will lead a team dedicated to evaluating, improving, and...

  • Service Excellence Manager

    4 months ago

    مصر, Egypt Orange Full time

    **Job Purpose**: As a Service Excellence Manager within our organization focusing on ICT Services and Products, your role is pivotal in ensuring the delivery of high-quality services and products to our esteemed customers. You will lead a team dedicated to evaluating, improving, and maintaining service excellence standards, collaborating cross-functionally...

  • Cx & Service Management Manager

    4 months ago

    مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • IT Service Manager

    3 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job IT Service Manager **Incident management system configurations**: - Create custom ticketing reports. - Define custom KPIs. - Update custom ticket categories. - Update custom ticket priority or status. - Create and update operations team accounts with required access and permissions. - Custom ticket parameters **True sight**...

  • Manager Service Delivery

    4 months ago

    مصر, Egypt Speedcast Full time

    Manager Service Delivery The Service Delivery Manager interacts directly with Speedcast’s customers maintaining strong relationship and ensures that a consistent high-quality service is provided. The SDM will oversee the delivery and ongoing performance of Speedcast’s services and related technical support to customers that achieve specific performance...

  • Services Relationship Manager

    4 months ago

    مصر, Egypt Fortinet Full time

    **Mission**: Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a **Service Relationship Manager **to be the voice of the customer within Fortinet. **Objective**: The Service Relationship Manager has a solid technical understanding...

  • Services Relationship Manager

    4 months ago

    مصر, Egypt Fortinet Full time

    **Service Relationship Manager - Fortinet Advanced Support** The Service Relationship Manager’s (SRM) main goal is to build strong pivotal relationships with a select group of strategic customers for the effective delivery of Fortinet’s premium level support services - Advanced Support. The Fortinet SRM is consultative in their approach and works to...

  • Service Delivery Manager

    5 months ago

    مصر, Egypt Philips Full time

    **Job Title**: Service Delivery Manager As a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

  • Service Operations Manager

    4 months ago

    مصر, Egypt Bühler Full time

    Introduction Bühler Group in Cairo, Egypt is looking for a passionate professional to join our team as Service Operations Manager. This position will be responsible to lead the regional service station and develop the service business in the assigned region. Diversity Tasks - Comprehend the operational requirements and expectations of clients across...

  • Service Delivery Manager

    4 months ago

    مصر, Egypt Oracle Full time

    Service Delivery Manager-230003QW **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Service Delivery Manager** To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual deliverables &...

  • Manager Service Operations

    4 months ago

    مصر, Egypt SITA Switzerland Sarl Full time

    Overview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ ABOUT THE ROLE & TEAM:_** - As Manager Service Operations your main responsibility is to ensure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers, perform...

  • Acs Service Manager

    4 months ago

    مصر, Egypt Oracle Full time

    ACS Service Manager -230003MQ **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** A great opportunity to join the rapidly-growing Service Management Support Center team in Oracle ACS. The expertise center delivers service management functions non-technical Incident Management (Service...

  • Acs Service Manager

    4 months ago

    مصر, Egypt Oracle Full time

    ACS Service Manager -230003MR **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** A great opportunity to join the rapidly-growing Service Management Support Center team in Oracle ACS. The expertise center delivers service management functions non-technical Incident Management (Service...

  • Service Expansion Manager

    6 months ago

    مصر, Egypt Nestle Full time

    Position Snapshot: Engage with key partners to enable service expansion scoping and execution. Partner with Businesses and support in developing growth enabling services expansions providing competitive advantage and business value to the markets. Ensure business success metrics are established and measured. A Day in the life: - Generate projects...

  • Customer Service Manager

    4 months ago

    مصر, Egypt Jobzella.com Full time

    Providing help and advice to customers using your organization's products or services; - Keeping accurate records of discussions or correspondence with customers;analyzing statistics or other data to determine the level of customer service your organization is providing. - Producing written information for customers, often involving use of computer...

  • Claims Service Manager

    4 months ago

    مصر, Egypt Bupa Global Full time

    Claims Service Manager **Job Description**: **Claims Service Manager** **Egypt - Cairo** **Hybrid Working Options** **Full Time** Bupa Global is the worldwide Bupa business. We provide products and services worldwide to people who want access to premium healthcare at home or as they study, live, travel or work abroad. Bupa Global provides international...

  • Payroll Services Manager

    4 months ago

    مصر, Egypt Staff Arabia Full time

    Excellent Job Opportunities at Staff Arabia Head office in Dokki, Cairo & Projects Staff Arabia, A Leading Regional Outsourcing & Human Resources Service Provider is looking to hire excellent calibers to fulfill the following position: **Payroll Services Manager** Main Requirements: - Relevant University degree in Business or HR, MBA would be a plus - 7-10...

Service Manager

4 months ago

مصر, Egypt Giza Systems EG Full time

**This role oversees project services, manages installations, leads a team, and addresses client issues. **Responsible for directing tasks, monitoring projects, managing contracts, and providing technical support. The role involves preparing reports, assessing training needs, and ensuring data security.**
- Oversee the execution of installation and service activities for clients.
- Actively engage in and supervise client training programs.
- Lead and manage a team comprising service engineers and technicians.
- Assign and oversee service tasks, monitor project progress, resolve client issues, and track service status.
- Monitor and manage service and maintenance contracts with clients.
- Function as the secondary support for highly technical aspects.
- Prepare and submit various documents, including work reports, weekly reports, work orders, and related paperwork.
- Evaluate and monitor the performance of service engineers and technicians, submitting performance evaluation reports to the Division Manager.
- Implement measures to safeguard all backups and prevent any potential risks of data loss.
- Investigate and recommend innovative technologies or methodologies to enhance service efficiency and effectiveness.
- Monitor work quality and provide proper advice for performance improvement, and provide the implementation, maintenance, and functionality of the low current system.
- Diagnose Systems Failures, Breakdown Problems, and Plan Professional Solutions and provide the proper implementation of the Low current Systems to avoid and resolve any occurring problems.
- Provide the appropriate installation, maintenance, and monitoring of systems and provide the appropriate organization and documentation of low current systems.
- recommend development plans for Low Current systems in order to meet the required level of efficiency.
- work in the development of Low current systems (IT infrastructure, network, CCTV, Controller systems, etc.

**Personal Skills**:

- Excellent communication and interpersonal skills.
- Excellent technical report skills
- Very Good command of English
- Excellent Leadership skills

**Technical Skills**:

- Good practical experience in low/light current solutions (CCTV, Access Control, Fencing, Motor gates. etc)
- Ability to follow up on excavation, Earthing, cables, and Routing works.
- Ability to understand the detailed/layout drawings.
- level of proficiency in using Microsoft office (Excl, word, outlook..)
- Certificates in any Light current system is a plus.Experience in Low current systems (IT infrastructure, network, CCTV, Controller systems, etc.)

**Education**:
Bachelor of Engineering with a specialization in Electrical/Electronics/Communication or Mechatronic

**Job Details**:
Job Location

Cairo, Egypt

Company Industry

Industrial Automation

Company Type

Employer (Private Sector)

Job Role

Management

Joining Date

2024-03-01

Employment Status

Full time

Employment Type

Employee

Job Division

ARIA
Operations

Career Level

Management

Years of Experience

Min: 12 Max: 15

Residence Location

Egypt

Nationality

Egypt

Degree

Bachelor's degree