Service Operations Manager
3 days ago
Introduction
Bühler Group in Cairo, Egypt is looking for a passionate professional to join our team as Service Operations Manager. This position will be responsible to lead the regional service station and develop the service business in the assigned region.
Diversity
Tasks
- Comprehend the operational requirements and expectations of clients across various sectors
- Oversee daily activities at both regional and country levels across multiple service domains including spare parts commerce, field services, repair shop facilities, service contracts, remote assistance, and expert consultancy services
- Guide the team to meet consumer demands and devise operational strategies for the area
- Monitor and manage resource availability, training, and assignment in the region to ensure the profitability of the service sector
- Collaborate closely with country heads and the sales department to achieve business objectives together
- Enhance the service delivery proficiency within the region in accordance with strategic expansion objectives, tailoring global strategies to regional demands
- Assess potential service market opportunities based on customer insights and broader economic indicators
- Facilitate the introduction of new service offerings with the assistance of specialists from the business unit, aiding in their market attainment
Required qualifications
- Bachelor’s Degree in Engineering, Business Administration, or related field
- Minimum 8 years of experience in a leading service function in an industrial or equipment sector
- Proven leadership skills: experience in organization development, strong decision-making ability, managing and developing people
- Operations management, service contract management and supply chain management
- Excellent analytical and problem-solving capabilities
- Willingness to travel
Preferred qualifications
- Organizational skills including the ability to manage time and priorities effectively
- Ability to manage diverse teams
- Able to work independently and on own initiative within specified guidelines or processes
- Able to work in matrix organization
- Able to work appropriately with confidential and sensitive information
- Ability to meet deadlines and deliverables with minimum supervision
- Customer service attitude
- Strong decision-making skills
**Benefits**:
- International & successful company with sustainable prospects for the future
- Wide technically & modern environment with interesting challenges
- Professional environment with an open communication culture
- Exciting development and training opportunities
- Great & dynamic work environment
Bühler as an employer
**Who we are**: We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.
-
Manager Service Operations
6 days ago
مصر, Egypt SITA Switzerland Sarl Full timeOverview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ ABOUT THE ROLE & TEAM:_** - As Manager Service Operations your main responsibility is to ensure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers, perform...
-
Service Operations Manager
2 days ago
مصر, Egypt General Motors Full time**Job Description**: As the **Service Operations Manager **you will lead and empower a diverse team of Field Managers, area technical, and warranty managers responsible for the smooth operations of the Egypt dealer network. Drive continuous improvement by: - Optimizing dealer profitability through strategic business plan execution and effective KPI...
-
Senior Manager Corporate Services Operations
4 days ago
مصر, Egypt HSBC Full time-Job description **Role purpose** The role holder will provide effective, compliant and functional management across the full breadth of the Facilities Management and Project Delivery within the portfolio for the country: - Reporting to the Country Head of Corporate Services, is expected to provide leadership and oversight of our Egyptian office and...
-
Country Manager- Egypt
21 hours ago
مصر, Egypt UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
I&d Service Delivery Manager
4 days ago
مصر, Egypt Envision Employment Solutions Full time**Envision Employment Solutions** is currently looking for an** I&D Service Delivery Manager** for one of our partners, a global leader in the chemical industry field. **Job Summary**: The IT Service Delivery Manager - IT Operations manages network performance and identity access management support, ensuring optimal network operation, data security,...
-
I&d Service Delivery Manager
2 days ago
مصر, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking for an I&D Service Delivery Manager for one of our partners, a global leader in the chemical industry field. **Job Summary**: The IT Service Delivery Manager - IT Operations manages network performance and identity access management support, ensuring optimal network operation, data security, regulatory...
-
Operational Services Account Manager
2 days ago
مصر, Egypt Hewlett Packard Enterprise Full timeOperational Services Account Manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** Sales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with and...
-
Specialist Service Operations
4 days ago
مصر, Egypt SITA Switzerland Sarl Full timeOverview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ ABOUT THE ROLE & TEAM:_** - As Specialist Service Operations, you will be part of SITA Command Centre Common Use team ensuring all our customers (Airports, Airlines, and their customers) day-to-day operations run smoothly while ensuring Systems...
-
Operational Management Manager
4 weeks ago
مصر, Egypt HSBC Full time-Job description A dynamic, fast paced role in the Corporate Services (CS) team responsible for Operational Management (OM) that requires technical expertise, leadership, excellent stakeholder management and communication. The OM team will drive continuous improvement across the CS structure in areas such as Governance and Risk Control Operations, Change...
-
Operation Manager
3 days ago
مصر, Egypt Top Business Human Resources Full timeJob Description: - Ensure all operations are carried on in an appropriate, cost-effective way - Improve operational management systems, processes and best practices - Purchase materials, plan inventory and oversee warehouse efficiency - Help the organization’s processes remain legally compliant - Formulate strategic and operational objectives - Examine...
-
Operations Manager
3 days ago
مصر, Egypt IntouchCX Full timeAbout IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...
-
Operations Manager
2 days ago
مصر, Egypt Oracle Full timeOperations Manager-220009YP **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Senior Consultant for Oracle Fusion SCM - JoinOFS** Applicants are required to read, write, and speak the following languages: English **Who is Advanced Customer Services - OFS Oracle Functional...
-
Operation Manager
1 week ago
مصر, Egypt EGBank Full time**JOB PURPOSE** The Operation Manager is responsible for ensuring that operations and control procedures applied in the branch adhere to policies and procedures guidelines, operations control, compliance, regulations, audit requirements, and internal and external reporting obligations. In addition to managing the effectiveness of operations and control...
-
مصر, Egypt PepsiCo Full time**Auto req ID**: 273405BR **At PepsiCo Africa Middle East & South Asia**,** people from different backgrounds and experiences eagerly roll up their sleeves, pitch in and get to work. We share a desire to succeed, and to win! We get great satisfaction knowing that our ideas are not only championed, but they are acted upon and brought to life.** **Our...
-
Senior Specialist Service Operations
6 days ago
مصر, Egypt SITA Switzerland Sarl Full timeOverview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ ABOUT THE ROLE & TEAM:_** As a Senior Specialist, you will be one of the Technical members within the Common Use Team which ensures all our customers’ (Airports, Airlines, and their customers) day-to-day operations run smoothly. Whether it...
-
Manager - IT Operations
21 hours ago
مصر, Egypt Sutherland Full timeSutherland is seeking an Associate Manager of IT Operations to help maintain the operational standards from the ground up. This will include documentation, creation of policy’s & procedures, Audits, Disaster Recovery, Audits and more. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident...
-
Operations Manager
2 days ago
مصر, Egypt Abou Ghaly Motors Full time**Job Information**: Number of Positions **1** *** Business Line **Mobility Services** *** Function **Operations** *** City **Cairo** *** State/Province **Cairo** *** Country **Egypt** *** Zip/Postal Code **11311** *** - Set the objectives and provide clear guidelines to the team in managing the daily operations and drive continuous improvements...
-
Operations Manager
3 days ago
مصر, Egypt Yalla Order Delivery App Full timeJob description Our company is seeking to hire an operations manager to join our leadership team. You will be in charge of providing inspired leadership for the operation of one of our organization's lines of business, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and...
-
Operations Manager
1 week ago
مصر, Egypt Orange Business Services Full timeRoles and Responsibilities: - Share experience and knowledge within the team by providing day-to-day guidance and coaching - Act as the level 1 escalation point for the team - Responsible with the management to monitor team performance in technical and non - technical aspects throughout the half - Perform regular analysis of the team’s work through daily...
-
Senior Operations Manager
3 days ago
مصر, Egypt Savills Middle East Full time**The Role** A full time Senior Operations Manager focusing on the management of the property’s operational aspects within the Property and Facilities Management department. **Key Responsibilities** - Coordinate and manage all activities of the operational subcontractors (security, cleaning, fire, pest control, landscaping) - Cooperate with other...