Reservations Manager
3 weeks ago
About Us:
Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige Suites, Kimpton Hotels and Regent. As one of the world's largest upscale brands, we have properties located in major urban centers, gateway cities and resort destinations all around the globe and can be found in nearly 100 countries with more than 429 hotels and 118,000 rooms globally.
Since opening in 2012 Arkan Plaza has evolved into West Cairo’s primary commercial and social destination, offering a multitude of retail and dining outlets along with gyms, banks and offices. All radiating from its welcoming central plaza, situated in the heart of Sheikh Zayed located on the 26th of July corridor main spine, which connects the cities of Sheikh Zayed and 6th of October with the central Cairo area.
Crowne Plaza West Cairo - Arkan the 178-room new build forms part of Phase II of Arkan Plaza. The Hotel is 10 minutes away from the “new” Grand Egyptian Museum and 15 minutes from the Great Pyramids of Giza. It is also in close proximity to Cairo International Airport and will be just 10 kilometers away from Sphinx International Airport. Business and leisure travelers can get the best of both worlds with three meeting rooms and a business center along with an outdoor pool and Club Lounge
We are currently looking for a Reservations Manager to join our amazing team at Crowne Plaza West Cairo - Arkan
Your day to day:
- Responsible for the allocation of daily tasks to Reservations staff.
- Review reservation booked daily along with daily arrival report and follow up tentative bookings and update reservation status
- Ensuring groups business are entered on the system properly, and provide guidance and support to the Groups Coordinator if needed.
- Participate in Yield or Revenue Management meetings, offering operational system information.
- Ensure the hotel ranking and scores on all OTAs is at the optimum level.
- Ensuring all signed contracted rates and allotments communicated from the Sales team are updated on the system and kept in record
- Complete records and reports in regard to room availability and guest room commitments.
- Ensure inventory is effectively managed and displayed both through Concerto System and Opera.
- Prepare revenue related reports when requested by management.
- Proceed with tasks to enhance the direct channels performance when requested by management
- Ensure Brand Standards are always applied within the Reservations Department.
- Ensure high standards of service levels providing quality control checks on reservation.
- Brief Reservation Sales Agents on upcoming issues and maintain briefing on a daily basis.
What we need from you:
- Solid computer skills, proficiency ln the use of office software products (MS Word, Excel, Power Point, etc.)
- Excellent ability to effectively communicate in a clear and concise manner in English and Arabic both oral and written.
- Minimum 3 year experience in Reservations department preferably in 5/4-star hotel.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
-
Assistant Reservations Manager
4 months ago
القاهرة, Egypt Hilton Full timeAssistant Reservations Manager An Assistant Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As An Assistant Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and...
-
Reservations Supervisor
2 months ago
القاهرة, Egypt Hilton Full timeReservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...
-
Reservations Agent
2 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24172824 **Job Category**Reservations **Location**The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt, 11221 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
-
Reservations Supervisor
4 months ago
القاهرة, Egypt Marriott International, Inc Full time**Job Number** 24156027 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...
-
Reservations Supervisor
2 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24172804 **Job Category**Reservations **Location**The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt, 11221 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...
-
Assistant Reservations Manager
3 weeks ago
القاهرة, Egypt Crowne Plaza Hotels & Resorts Full time**About Us**: Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige...
-
Guest Reservations Agent
2 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24103011 **Job Category**Reservations **Location**The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Reservations Groups Coordinator
2 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24188654 **Job Category**Reservations **Location**The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt, 11221 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
-
Reservations Sales Agent
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24202912 **Job Category**Reservations **Location**Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...
-
Clerk-reservations
2 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24103011 **Job Category**Reservations **Location**The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International, fırsat eşitliği sunan bir işverendir. İstihdam politikamızda işgücü çeşitliğine ve...
-
Clerk-reservations
2 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24103011 **Job Category**Reservations **Location**The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International jest pracodawcą zapewniającym równe szanse. Wierzymy w zatrudnianie zróżnicowanej siły...
-
Clerk-reservations
2 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24103011 **Job Category**Reservations **Location**The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - A Marriott International é uma empresa que oferece oportunidades iguais de trabalho. Temos como princípios a...
-
Clerk-reservations
2 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24103011 **Job Category**Reservations **Location**The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management APTITUDES DESEABLES Educación: Título de estudios secundarios o certificado equivalente de un programa...
-
Guest Relations Manager
1 month ago
القاهرة, Egypt Brassbell For Hospitality Full time**Experience Needed**: 10 to 15 years **Career Level**: Guest Relations Manager - Handle reservation inquiries using computerized reservation systems to assist in making any related accommodation reservations for customers - Identify your customers in cooperation with the team and head - Answer inquiries from potential customers regarding reservations and...
-
Clerk-reservations
2 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24103011 **Job Category**Reservations **Location**The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International...
-
Clerk-reservations
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24202912 **Job Category**Reservations **Location**Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International jest pracodawcą zapewniającym równe szanse. Wierzymy w...
-
Reservations Specialist
1 month ago
القاهرة, Egypt You Baby Studio Full timeWe are a Dubai-based photo studio offering family photography services around the UAE. As our company grows we are looking for a dedicated Reservations Specialist to join our multinational team and provide exceptional sales service to our customers. **Do you want to**: - Work in a dynamic company with constant growth and passion, delivering outstanding...
-
Clerk-reservations
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24202912 **Job Category**Reservations **Location**Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott tritt als Arbeitgeber für Chancengleichheit ein. Wir engagieren uns für die...
-
Clerk-reservations
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24202912 **Job Category**Reservations **Location**Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - A Marriott International é uma empresa que oferece oportunidades iguais de trabalho. Temos...
-
Clerk-reservations
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24202912 **Job Category**Reservations **Location**Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous...
