Esc L1 Integrated Solutions Engineer

2 days ago


مصر, Egypt Orange Business Services Full time

**About the role**:
SD agent must be able to perform main troubleshooting for the three lines of business ( Messaging, Mobility and security ). Issues are related mostly to end users.So we are highly concerned with troubleshooting sessions.

Microsoft Exchange: management of user accounts with Active Directory. Management of distribution lists, Public folders, permissions

Managed SMTP messaging: Management of user, administrator, distribution list, domains and sub domains, aliases, relays

Security solutions: Reverse and Forward Proxy (logging, cache, Radius and LDAP authentication, URL filtering & rewriting, network interface configuration ), Managed Firewall (user, security policy, configuration, analyses off logs ), Managed anti-virus, strong authenticationAppreciated experience on FW1, Nokia solutions, Net screen, Net cache. Good Knowledge of the TCP port allocation.

Layer 3 and upper: router configuration, addressing scheme with associated masks, access list, NAT, PAT, Load balancing algorithms

DNS knowledge: understand the global mechanism, the function of each record type, the hierarchy, the weighting

Provide basic troubleshooting in VCenter, VCOPS, SAN & NAS technologies

1st level troubleshooting for System administration for Linux and Windows servers

**About you**:
1.1.1 Technologies

Messaging and Collaboration Technologies:

- Microsoft Exchange (2007, 2010, 2013 )
- Lync 2013
- SMTP servers ( UNIX )
- Blackberry services ( BES10 )
- Active Directory
- FIM & IIFP provisioning

Security Technologies:

- Proxies:
Cisco IronPort.

Bluecoat.

Fort iGATE.
- Firewalls:
Juniper ( NSM and SRX )

Checkpoint.

Mobility Technologies:

- Juniper SSL
- Flexible SSL
- Safenet

Infrastructure Technologies:

- DNS, NTP and Active directory trusts
- Windows Server management
- Unix, Linux Server management
- Virtualization basics & VCOPS monitoring
- SAN/NAS basics.

**Voice Services**:

- Business together
- Business Talk Digital
- Tenant Management & Phone Management
- Microsoft Team - Direct Routing.
- Languages:

- English
- French

**Department**:
Customer Services & Operations

**Contract**:
Regular


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