Customer Service Coordinator
5 days ago
**JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES**
Ensure high quality customer service by delivering targets, objectives and customer satisfaction. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines.
- Accurate processing and coordination of customer requests to ensure that all import carrier and merchant instructions are processed effectively.
- Ensure good collaboration, communication of staff within departments and other functional areas Communicate.
- Accurate invoicing and cost are fully recovered.
- Ensure correct invoicing and full cost recovery, optimizing revenue.
- Solve Customers' Problems.
- Create invoices and BL draft.
- Handle any situation as customer facing.
**Competencies**:
- Customer Focus
- Communication
- Problem Solving
- Planning and Organisation
- Ability to prioritise own workload
**Job Requirements**:
- Preferably 2 - 4 years of work experience within shipping field.
- Strong communication skills, customer
- and service oriented.
- Flexibility and creativity in problem solving.
- Good knowledge of Excel.
- Articulate, clear oral and written communication skills in English.
- Enthusiastic team worker.
**What We are Offer?**
- Competitive salary.
- 21 Holiday days per year.
- 13th month payment.
- Social Insurance.
- Medical Insurance.
- Commuting Allowance if needed.
Athar Zahran - HR Senior Advisor.
If you have any questions about this position, please contact name and contact details.
-
Customer Service Coordinator
9 months ago
مصر, Egypt Zoetis Full time**Position Summary**: The Customer Service Coordinator (Contingent Worker) is a key contributor to the overall success of the of the MER affiliate working in close collaboration with the commercial business unit leaders to ensure products are delivered on time to our customers. The Customer Service Coordinator should be customer obsessed and has a hands-on...
-
Customer Service Coordinator
7 months ago
مصر, Egypt Ocean Network Express Full time**Job Purpose & Primary Job Responsibilities** As Import Customer Service Coordinator are responsible for the overall execution of service tasks, ensuring high quality customer service by delivering on agreed targets and objectives. In cooperation with the Customer Care team and supported by ONE's growing range of customer self-service tools you contribute...
-
Customer Service Coordinator
7 months ago
مصر, Egypt Ocean Network Express Full time**Job Purpose & Primary Job Responsibilities** As Export Customer Service Coordinator are responsible for providing frontline responses to queries from our clients and provide resolutions for service issues that are brought to you through Service Cloud or other channels. - Provide efficient solutions and initiate proper alternate options for resolving the...
-
Customer Service Coordinator
2 weeks ago
مصر, Egypt Viatris Full time3803 Viatris Egypt S.A.E At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless...
-
Customer Service Coordinator
7 months ago
مصر, Egypt Pfizer Full timeWhy Patients Need You Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You will help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. What You Will Achieve You will help Pfizer carry out the activities in...
-
Customer Service Coordinator
7 months ago
مصر, Egypt InstaShop Full timeInstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...
-
Customer Service Coordinator
7 months ago
مصر, Egypt InstaShop Full timeInstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...
-
Customer Service
7 months ago
مصر, Egypt Greif Full timeGreif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Job Requisition #: 027520 Customer Service & Sales Coordinator (Open) **Job Description**: Key Responsibilities - Create new customer accounts, update their conditions, and update the price book on L/N. - Create sales...
-
Customer Service Specialist
7 months ago
مصر, Egypt Service First CX Full time**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...
-
Supply Chain Customer Service Coordinator
7 months ago
مصر, Egypt Unilever Full time**Company Profile**: At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We produce world-leading brands including Knorr, Dove, Axe, Hellmann’s and Omo, alongside...
-
Customer Service Coordinator
7 months ago
مصر, Egypt Johnson & Johnson Full time**About Johnson & Johnson** Johnson & Johnson is recruiting a **Customer Service Coordinator** to be located in Cairo. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being...
-
Customer Service
7 days ago
مصر, Egypt Majid Al Futtaim Full timeManage the Customer Service Center. - Work with the Marketing Team on various Marketing related activities. - Checking remote and advance reservation and recording arrivals. - Handle customer complaints and queries. - Handle all customer assistance services and needs. - Providing information when required. - Lead tour groups around CDE and meet and greet...
-
Service Coordinator Iii
7 months ago
مصر, Egypt Trane Technologies Full timeAt Trane Technologies we Challenge Possible. Our brands - including Trane® and Thermo King®- create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better...
-
Customer Service Representative
7 months ago
مصر, Egypt Block Gemini Full timeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative (Trip Coordinator). This role involves coordinating with drivers and customers for hourly and scheduled trips, assigning drivers for trips, and ensuring smooth communication and coordination between all parties involved. **Responsibilities**: -...
-
Service Coordinator
3 days ago
مصر, Egypt Giza Systems EG Full timeResponsible for Following-up on managed service and Implementation of service level agreements related to operation and support contracts. - Manages the service team schedule, oversees daily operations interactions with our customers, handles any complaints or requests, and reports to the service managers as necessary. - Help Service managers in any managed...
-
Service Coordinator
7 months ago
مصر, Egypt SSC Egypt Full timeThe Service Coordinator is tasked to manage costs and revenue generation to keep the local office profitable and manage customer satisfaction regarding service quality and response time. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the...
-
Customer Service Supervisor
1 day ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...
-
Customer Service Supervisor
1 day ago
مصر, Egypt Majid al Futtaim Properties Full timeMajid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...
-
Customer Service Agent
1 week ago
مصر, Egypt RamaHost Full time**Responsibilities**: - Handle customers and coordinate active creating visitors. - Answering a high-volume of incoming phone calls. - Delivering world-class service to our customers. - Coordinating appointments and meetings and managing. - Staff calendars and schedules. - Entering accounting data and reports. **Skills**: - Excellent computer skills,...
-
Customer Service
2 weeks ago
مصر, Egypt Trouw Nutrition Full timeSales and Sales Support - Supports and initiates follow-up actions by contacting customers (first and second line) and inform them about products in order to contribute to the realization of effective customer communication. - (Re)negotiates contracts with customers for renewals regarding price, specifications and delivery within defined parameters and...