Customer Service Agent

3 days ago


مصر, Egypt RamaHost Full time

**Responsibilities**:

- Handle customers and coordinate active creating visitors.
- Answering a high-volume of incoming phone calls.
- Delivering world-class service to our customers.
- Coordinating appointments and meetings and managing.
- Staff calendars and schedules.
- Entering accounting data and reports.

**Skills**:

- Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Schedule and confirm meetings.
- Ensure file organization based on office protocol.

**Qualifications**:

- Fluency in English is a must.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work
- Must be ( Grad, gap year or drop out)
- Bachelor's degree or equivalent experience.
- Strong interpersonal, customer service and communication skills.
- Ability to multitask.
- Proficient in Microsoft Office suite.



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