Program Delivery Analyst
6 months ago
**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist
**JOB PURPOSE**:
**PRINCIPAL ACCOUNTABILITIES**:
- Analyze specific implementation requirements.
- Carry out a gap analysis with respect to a specific software product or mapping to business process.
- Propose a solution to meet any shortfall.
- Provide post production support, On call for Emergencies
- Prepare operating procedures and installation checklists to enable country-level IT to perform subsequent installation, upgrades and training for in-country deployments.
- Assist in user training and testing.
- Provide consultative support to country-level IT and business units.
- Conduct post-implementation reviews and audits.
- Participate in technical design reviews and third party software evaluation.
- Working relationship with the colleagues from different teams across the IT organization, on a global, regional and country level.
- Ensure all issues and requests are logged in the Service Desk.
- Ensure that Global change control policies are followed.
- Ensure approval is obtained from the Change Control Board (Country stakeholders) before making changes to the “live” environment.
- Able to communicate well with people on all levels, different backgrounds and cultures.
- Develop and maintain good working relationship with fellow colleagues, internal and external customers.
**Skills/Qualifications**:
- Business process knowledge - domain or industry related.
- Customer and end-user focused.
- Strong analytical skills.
- Creative problem solving skills and an ability to work conceptually.
- Able to achieve results through influencing others.
- Strong communications skills.
- 5 years of experience in a technical role or IT related field.
- A diploma or degree in Computer Science or related field.
- Project or Program Delivery Manager (IT or in business)
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES
- Bachelor's degree in Information Technology or a related field
- 1+ years of experience in IT customer support
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to manage multiple projects and priorities simultaneously
OUR OFFER:
- Strong career support in an international environment.-
- Great culture and colleagues.-
- Multifarious benefit programm.
-
Senior Analyst, Services Project/program Management
10 hours ago
مصر, Egypt Dell Technologies Full timeServices Project/Program Management Senior Analyst It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical...
-
Analyst Performance Management
7 months ago
مصر, Egypt Delivery Hero Full timeAbout the opportunity Role Summary As an Analyst Performance Management, you will be responsible for developing a strong understanding of our performance across all our activities, and to develop and implement a repeatable process for reporting and monitoring all the organization functions on how they assess and improve their performance by influencing...
-
Senior Analyst, Product Delivery
8 months ago
مصر, Egypt Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Program Quality and Delivery Manager
1 week ago
مصر, Egypt Plan International Full timeThe Organization Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected. Working together with children,...
-
Customer Delivery Program Manager vois
7 months ago
مصر, Egypt Vodafone Full time**Role purpose**: The Customer Program Manager is responsible for leading large customer facing Projects/programmes across multiple domains on behalf of Vodafone for our Enterprise Customers, leading complex multi-party teams, taking responsibility at board level The Customer Program Manager will have day to day accountability on project team leading...
-
Delivery & Investment Data Analyst (vois)
4 days ago
مصر, Egypt Vodafone Full timeThe Delivery and Investment Planning Team play a pivotal role in driving the right investment for our product delivery to achieve the greatest value for Vodafone. We work closely with a wide variety of stakeholders, collaborating with Portfolio Clusters, Technology, Lean Portfolio Management (LPM) and Finance to establish a cadence and culture around best...
-
Delivery & Investment Data Analyst vois
4 days ago
مصر, Egypt Vodafone Full time**Long Description**: The Delivery and Investment Planning Team play a pivotal role in driving the right investment for our product delivery to achieve the greatest value for Vodafone. We work closely with a wide variety of stakeholders, collaborating with Portfolio Clusters, Technology, Lean Portfolio Management (LPM) and Finance to establish a cadence and...
-
Product Delivery Program Manager
2 days ago
مصر, Egypt FlairsTech Full timeDetails Required Experience 8 Years: 10 Years Department Software Development and Testing Career LevelManager Position Location maadi **Skills**: PM Requirements and responsibilities **Product delivery program manager**: - Responsible for proposal, pricing, and Statement of Work (SOW) development - Create Program Integrated Management Plan containing...
-
Reporting Analyst
1 week ago
مصر, Egypt Sutherland Full timeJob Description **Description**: Sutherland is seeking a reliable and detail-oriented person to join us as Reporting Analyst. SmartLeap team is deploying multiple toolsets for Sutherland’s Software as a Service (Saas) clients. We need a reporting analyst who can co-ordinate and deliver the reports on time with quality. The resource will act as the main...
-
Data Analyst
7 months ago
مصر, Egypt b_labs Full timeThis program is designed to develop talented individuals in the tech field. It will run from July to September, which will provide you with intensive training, mentorship, and hands-on experience, focusing on areas like software development, data analysis, data engineering, and business intelligence. You'll work on real-world projects under the guidance of...
-
Technology PMO Analyst vois
7 months ago
مصر, Egypt Vodafone Full time**Role purpose**: The Vodafone UK D&IT Delivery team has undergone a period of rapid change, necessitating the need for an experienced PMO Analyst. You’ll be joining a dynamic functional model partnering with a portfolio to maintain standards and share best practice. In this role, you will collaborate with Technology Delivery teams and Senior Management to...
-
Technology PMO Analyst vois
7 months ago
مصر, Egypt Vodafone Full time**Role purpose**: The Vodafone UK D&IT Delivery team has undergone a period of rapid change, necessitating the need for an experienced PMO Analyst. You’ll be joining a dynamic functional model partnering with a portfolio to maintain standards and share best practice. In this role, you will collaborate with Technology Delivery teams and Senior Management to...
-
Senior Business Analyst
1 week ago
مصر, Egypt Izam, Inc. Full timeJob Purpose - To use his/ her knowledge of software programs and business strategies to help companies maximize productivity and communication. through analyzing current business processes and making recommendations for improvement based on industry trends and professional business knowledge. - Help management learn how to use software programs...
-
Sr. Data Architect
7 months ago
مصر, Egypt Delivery Hero Full timeAbout the opportunity **Role Summary** As a data architect you are expected to have solid data management experience (Data modelling, Data Quality, ETL and Reporting) and use your experience to support day-to-day data science activities as well as coming up with initiatives that can enhance the work experience in data domain by leveraging data quality and...
-
Technology PMO Analyst vois
7 months ago
مصر, Egypt Vodafone Full time**Role purpose**: The Vodafone UK D&IT Delivery team has undergone a period of rapid change, necessitating the need for an experienced PMO Analyst. You’ll be joining a dynamic functional model partnering with a portfolio to maintain standards and share best practice. In this role, you will collaborate with Technology Delivery teams and Senior Management to...
-
Technical Delivery Program Manager
7 months ago
مصر, Egypt Vodafone Full time**Role Purpose**: The UK IT & Digital delivery team is responsible for the management of business demand, delivery and governance of the UK CAPEX funded initiatives and to drive business growth. The Programme Manager is responsible for leading large IT & Digital programmes across multiple domains leading complex multi-party teams, taking responsibility at...
-
Technology PMO Sr Analyst vois
6 months ago
مصر, Egypt Vodafone Full time**Role purpose**: The Vodafone UK D&IT Delivery team has undergone a period of rapid change, necessitating the need for an experienced PMO Analyst. You’ll be joining a dynamic functional model partnering with a portfolio to maintain standards and share best practice. In this role, you will collaborate with Technology Delivery teams and Senior Management to...
-
Technology PMO Senior Analyst vois
7 months ago
مصر, Egypt Vodafone Full time**Role purpose**: The Vodafone UK D&IT Delivery team has undergone a period of rapid change, necessitating the need for an experienced PMO Analyst. You’ll be joining a dynamic functional model partnering with a portfolio to maintain standards and share best practice. In this role, you will collaborate with Technology Delivery teams and Senior Management to...
-
Program Director
7 months ago
مصر, Egypt DXC Technology Full time**Essential Job Functions**: - Lead a team of Delivery Managers to ensure operational efficiency and adherence to service level agreements - Foster client relationships at the mid to senior levels and proactively address client concerns or issues. - Oversee the financial aspects of the Region Delivery, including monitoring budgets and cost control. -...
-
Partner Program Operations Analyst
7 months ago
مصر, Egypt DocuSign Full time**Company Overview**: DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing...