Program Director

6 months ago


مصر, Egypt DXC Technology Full time

**Essential Job Functions**:

- Lead a team of Delivery Managers to ensure operational efficiency and adherence to service level agreements
- Foster client relationships at the mid to senior levels and proactively address client concerns or issues.
- Oversee the financial aspects of the Region Delivery, including monitoring budgets and cost control.
- Collaborate with the Senior Director on defining and achieving key performance metrics.
- Adapt Delivery strategies to emerging industry trends and market opportunities.
- Mediate and resolve complex issues and escalate concerns as needed.
- Regularly report on the status of client Delivery to senior management.
- Lead and manage a diverse portfolio of programs, ensuring their successful delivery and alignment with organizational goals.
- Develop and implement program management strategies that drive business objectives.
- Collaborate with internal and external stakeholders to ensure program alignment and success.
- Manage program budgets, resources, and deliverables to meet financial and operational targets.
- Identify and mitigate program risks, maintaining a proactive risk management approach.
- Foster collaboration among program managers, fostering a culture of teamwork and knowledge sharing.
- Define and track key performance indicators for programs, using data to drive decision-making.
- Ensure program deliverables meet quality standards, overseeing quality control processes.

**Basic Qualifications**:

- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 15+ years of relevant work experience in industry, with a minimum of 4 years in a similar role
- Proven experience in program and project management
- Proficiencies in program planning, execution, and team leadership
- A continuous learner that stays abreast with industry knowledge and technology
- Proven experience in Delivery and leadership roles
- Proficiencies in strategic planning, client relationship management, and team leadership
- Continuous learner that stays abreast with industry knowledge and technology

**Other Qualifications**:

- An advanced degree in a relevant field is a plus
- Relevant certifications, such as PMP (Project Management Professional), PgMP (Program Management Professional), or equivalent, are a plus



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