Tele Sales Team Leader

1 month ago


القاهرة, Egypt Outservingplus Full time

**Key Responsibilities**:

- **Team Leadership**:

- Lead and motivate a team of telesales representatives to meet and exceed individual and team sales targets.
- Provide ongoing coaching, support, and feedback to team members to enhance their performance and professional development.
- Foster a positive and collaborative team environment, encouraging open communication and teamwork.
- **Sales Management**:

- Monitor and analyze team performance against sales targets and KPIs, and take corrective actions as needed.
- Develop and implement strategies to maximize sales opportunities and conversion rates.
- Assist in the development of sales scripts, techniques, and processes to improve overall team efficiency and effectiveness.
- **Training and Development**:

- Conduct regular training sessions to ensure team members are well-versed in product knowledge, sales techniques, and customer handling skills.
- Identify skill gaps and areas for improvement within the team, and provide targeted coaching and training.
- Support new hires through the onboarding process, ensuring they integrate smoothly into the team.
- **Customer Relationship Management**:

- Ensure that the team provides a high level of customer service, addressing customer needs and resolving issues promptly.
- Handle escalated customer inquiries or complaints, ensuring a positive resolution.
- Monitor customer feedback and work with the team to continuously improve customer satisfaction and loyalty.
- **Reporting and Analysis**:

- Prepare and present regular reports on team performance, sales results, and other relevant metrics to the Tele Sales Supervisor or Sales Manager.
- Analyze sales data to identify trends, challenges, and opportunities for improvement.
- Conduct quality checks on calls and provide feedback to ensure high standards are maintained.
- **Operational Support**:

- Assist in managing daily telesales operations, including call distribution, scheduling, and shift management.
- Ensure the team adheres to company policies, procedures, and legal regulations in all sales activities.
- Collaborate with other departments, such as marketing and customer service, to align sales activities with broader company objectives.
- **Technology and Tools**:

- Ensure team members are proficient in using CRM systems and other sales tools to track sales activities and manage customer interactions.
- Provide technical support and troubleshooting for sales tools and software when needed.

**Qualifications**:

- **Education**: Bachelor’s degree in Business, Marketing, or a related field is preferred.
- **Experience**:

- 2-4 years of experience in telesales, with at least 1 year in a leadership or supervisory role.
- Proven track record of achieving and exceeding sales targets in a telesales environment.
- **Skills**:

- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make data-driven decisions.
- Proficiency in CRM software and sales analytics tools.
- Strong problem-solving and conflict-resolution abilities.
- **Attributes**:

- Results-oriented with a strong drive to achieve sales goals.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Positive and proactive attitude, with a commitment to continuous improvement.

Pay: E£20,000.00 per month



  • القاهرة, Egypt Outservingplus Full time

    **Key Responsibilities**: - Make outbound calls to potential clients to promote and sell our services. - Understand customer needs and recommend appropriate services based on their requirements. - Build and maintain strong relationships with clients to ensure customer satisfaction. - Achieve and exceed weekly and monthly sales targets and KPIs. - Provide...

  • Tele Sales Supervisor

    1 month ago


    القاهرة, Egypt Outservingplus Full time

    **Key Responsibilities**: - **Team Leadership and Supervision**: - Lead, mentor, and motivate a team of tele sales representatives to meet and exceed individual and team sales targets. - Conduct regular performance reviews, provide feedback, and implement improvement plans to enhance team performance. - Foster a positive and competitive team environment...

  • Tele Sales

    4 weeks ago


    القاهرة, Egypt Outservingplus Full time

    **Key Responsibilities**: - **Outbound Calls**: Make outbound calls to potential clients from provided leads to introduce and promote our real estate properties. - **Client Engagement**: Engage with prospective buyers and investors, understanding their needs and offering suitable property options. - **Follow-ups**: Regularly follow up with leads and...


  • القاهرة, Egypt IXIR PLUS Trading LLC Full time

    **Company Overview**: IXIR PLUS is a leading provider of Herbal Supplements, dedicated to improving the health and well-being of our customers. We are committed to providing high-quality products and exceptional customer service. You will be working remotely (WFH). **Responsibilities**: Provide medical consultation and support to patients, addressing their...

  • Sales Team Leader

    1 month ago


    القاهرة, Egypt Coca‑Cola HBC Austria GmbH Full time

    Egypt (Cairo)- Sales- On-site- Leaders**Job Purpose** The Sales Team Leader will be responsible for implementing the sales strategy in his/her area of responsibility, the achievement of the sales targets, and the effective management and development of his/her team.**What you will do** - Drives area sales performance, achieving all relevant sales Key...

  • Lka Sales Team Leader

    1 month ago


    القاهرة, Egypt Coca‑Cola HBC Austria GmbH Full time

    Egypt (Cairo)- Sales- On-site- Leaders**Job Purpose** The **Sales Team Leader **will be responsible for implementing the sales strategy in his/her area of responsibility, the achievement of the sales targets, and the effective management and development of his/her team.**What you will do** - Drives area sales performance, achieving all relevant sales Key...


  • القاهرة, Egypt Sika Full time

    **Company Description** Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces...

  • Technical Team Leader

    1 month ago


    القاهرة, Egypt PERI Full time

    **Location**:Cairo, SA, 11341**Company**:PERI Saudi Arabia Limited**Technical Team Leader** Technical **What you'll do on a typical day**: - Ensuring all design solutions are safe, technically accurate, compliant, and cost effective - Ensure communication and collaboration across sales, engineering and operations departments - Assist sales team with...


  • القاهرة, Egypt Block Gemini Egypt Full time

    **Company**: Block Gemini Egypt **Position**: Onboarding Team Leader **Role Overview**: **Key Responsibilities**: - Lead and manage the onboarding team, ensuring that all targets are met. - Develop and implement strategies to effectively onboard limousine companies onto the platform. - Provide training, coaching, and support to team members to enhance...

  • Sales Team Leader

    7 days ago


    القاهرة, Egypt Coca‑Cola HBC Austria GmbH Full time

    Egypt (Cairo)- Sales- On-site- LeadersThe Sales Team Leader will be responsible for implementing the sales strategy in his/her area of responsibility, the achievement of the sales targets, and the effective management and development of his/her team. **As a sales team we are**: - Prefer field to office work and enjoy working daily with diverse people - Are...

  • Medical Sales

    2 weeks ago


    القاهرة, Egypt Mission Done Full time

    Medical Tale sales Salary - Up to 6000 EGP + Commission **Requirements**: Graduate in any discipline. Should have minimum 3 years tele sales experience Good computer skills Good communication skills **Location**: Hadaik El Koba, Cairo, Egypt Interested! Please send me your Updated CV On Whatsapp 01150465364

  • Customer Care

    1 month ago


    القاهرة, Egypt YAS PRO MEDIA Full time

    **"Elevate Your Sales Game: Join Us as a Tele-Sales Pro in Media Sales!"** **Join Our Team as a Tele-Sales Professional in Media Sales!** Are you a master at closing deals over the phone? YAS PRO MEDIA is on the hunt for a dynamic Tele-Sales Professional to become a part of our vibrant team in the exciting realm of Social Media Sales. **Do you have a...

  • Customer Sales

    1 month ago


    محافظة القاهرة, Egypt The Emirates Group Full time

    Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives. Job Outline: - Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. Ensure...


  • القاهرة الجديدة, Egypt Employ me Full time

    **Real Estate Team Leaders** **Number of Vacancies**:2** **Location**: Fifth Settlement **Job Type**: Full-Time **Qualifications** - Bachelor’s degree in Business or a related field. - Proficient in Microsoft Office. - A personal vehicle is preferred. - 3 years brokerage experience is a must - 3 years brokerage experience in the same title (Managers &...


  • القاهرة / المعادى, Egypt English4us Remote Work Freelance Full time

    Our Team as a Sales Team Leader at [English4us]Are you a dynamic and results-driven sales professional with a passion for education? [English4us], a leading provider of online English courses, is seeking a talented Sales Team Leader to join our team. If you have a proven track record in sales leadership and a desire...

  • Tele Sales Lady

    1 month ago


    القاهرة, Egypt ahmed mahfoudh charted accountants Full time

    Job Summary: As a Telesales Representative, you will be responsible for driving sales and revenue growth by reaching out to potential and existing customers via phone. You will utilize persuasive communication skills to promote and sell our products or services, handle objections, and achieve sales targets. Your role will be crucial in expanding our customer...

  • Quality Team Leader

    1 week ago


    القاهرة, Egypt SWATX Full time

    Lead, monitor and assist the quality control engineers and their deliverables within the project to assure successful delivery within time, scope, quality, and budget. Responsible for quality control of the project. **Work Experience**: 6+ years with a minimum of 1 year being a leader. **Education Qualifications**: B.Sc. Degree in Computer Science,...


  • القاهرة, Egypt Chic Homz Full time

    **Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

  • Bim Team Leader

    1 month ago


    القاهرة, Egypt Colas Full time

    **Opportunity Description**: Job Title: BIM Team Leader Manager: BIM Manager **Responsibilities**: 1. Coordinate BIM team responsibilities 2. Participate in meetings with client and consultant to track BIM and coordination progress 3. Contribute to standardizing ACC workflows for information exchange between project parties 4. Assist in BIM standardization...


  • القاهرة الجديدة, Egypt REMAX REGAL Full time

    The principal functions of an Operation Team Leader Manager are to supervise the staff and Agents and to direct the office operation. The wise Manager will develop people’s talents effectively, and those people will accomplish the **RE/MAX** goals. - To meet and exceed the sales goals established for the office. - Organizing and operating the real estate...