Bilingual Customer Service Representative
2 months ago
Cairo
- 1 year Experience
- Customer Experience Solutions Department
**About the job**:
**Requirements and responsibilities**
***:
- Develop and design unique travel packages and itineraries based on client preferences and budget constraints.
- Research and select appropriate accommodations, transportation options, and activities for each itinerary.
- Coordinate with hotels, and other service providers to secure bookings and negotiate favorable rates.
- Communicate with clients to understand their travel needs and provide expert advice on destinations, attractions, and logistics.
- Prepare detailed travel documents, including itineraries, vouchers, and tickets, ensuring accuracy and timeliness.
- Handle any changes or issues that may arise during the trip, providing prompt and effective solutions.
- Stay up-to-date with industry trends, new destinations, and travel regulations to enhance the quality of services provided.
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