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Sr. Specialist, Call Center
1 month ago
**About the role**:
Handling all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls or mails in order to fulfill their requirements within the quality standards of the company and departmental objectives to maintain company image.
**About you**:
**Education**:
- Bachelor degree from a recognized university.
**Experience**:
- 0 - 2 years of experience in the same function.
- Must be graduated
- Presentable
- Very good English
- Very good communication skills
- Maximum age is 28
**Skills**:
- Very good English and Arabic both spoken and written.
- Good computer skills.
- Good knowledge of network.
- Good communication skills.
- Customer oriented.
**Additional information**:
**Working conditions**:
- Rotational Shift basis 8 hours including 1 hour break
- Males: work on night shifts
- Females: Maximum till 10 PM during winter and till 11 PM during summer
- Days Off: 2 consecutive days, excluding the weekends.
**Salary & benefits**:
Offer includes:
- Attractive salary
- Medical and Social Insurance
- Mobile Line
**Department**:
Customer care
**Contract**:
Regular