Application Support

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Job Information**: Industry - Health CareField - Applications & DataBudget - EGP 45,000.00Field / Area - Business Analysis & SupportJob Category - Application Support AnalystWork Experience - 5+ yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- - Interact with the Spanish teams to get level 2 and level 3 support when...

**Job brief**: First-level Application Support Specialist is required to join to support Enozom products users. **Responsibilities**: - Provide prompt and efficient technical support to clients. - Offering guidance on product usage, troubleshooting issues, and resolving any concerns that may arise. - Holding demo meetings with potential clients. - Holding...

The WebLogic Database Administrator (DBA) will be responsible for the design, implementation, maintenance, and performance tuning of WebLogic Server environments and associated databases. - Work with team members to resolve more complex or cross technology incidents. - Resolve most technical incidents independently within technical area. **Personal...

ATLANTIC Engineering Company for Energy Technology (ECET) in Cairo is a French based international company producing 1.2 million of water heaters and 500 000 towel-dryers every year. The combination of Groupe Atlantic's knowledge, experience and management approach in hot water products and Egyptian workforce made GROUPE ATLANTIC Egypt one of the Group's...

Application Support Engineer: What to Expect: - Develop and execute SQL queries to extract and manipulate data from databases. - Monitor and maintain web servers and API integrations, ensuring smooth functioning and responsiveness. - Collaborate with developers and cross-functional teams to identify and resolve technical issues. - Document technical...

Details Required Experience 1-2 Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Networks CRM Requirements and responsibilities Responsibilities include but not limited to: - Clearly communicate with clients, solicit feedback, and provide periodic status updates. - Engage with technical clients via...

**Role purpose**: Acts as the owner of Incident management & Request fulfilment activities in Application Support team. Handle all daily incidents and Service request raised by Customers within agreed SLAs and performing all Daily Health checks for ensuring High Service availability. **Key accountabilities and decision ownership**: - Handling the support...

Responsibilities include: - Managing IT Assets, IT tools credentials and Security. - Dealing with IT related vendors. - Explore different IT tools and generate recommendation based on required usage - Providing technical support to teams within the organisation, and to external clients when required - Assisting with systems integrations - Maintaining and...

**Join our growing team of achievers and take your career to the next level!**: At BI-Technologies, we all work as one big family. We pursue an environment that sparks achievement enabling people to excel and demonstrate their skills and abilities. Our employees enjoy exposure to vast career opportunities and ongoing development in a workplace where they...

**Purpose of the job** Application Support data charging projects & bundled offers (new data experience, broadband, WIFI, buckets, offers, promotions, repricing, handset bundles...,etc. ) end to end from Charging side, perform all activities related to project management, managing technical and business aspects of projects engagements including solution...

**Key accountabilities and decision ownership**: - Ensure accurate and on time data delivery and service availability according to agreed SLA. - Effective supporting the finance monthly closing activities and the Bi-Weekly trade review reports - Evaluate, solve and log reported problems during handling daily operational service requests (SRs)/TTs -...

**votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

Company Description **Job Description**: Roles and responsibilities - Providing technical support to teams within the organization, and to external clients when required. - Assisting with systems integrations. - Managing and handling the open tickets through ticketing system. - Maintaining and updating technical documents and procedures. - Identifying and...

**Your Responsibilities**: **User Assistance**: Provide prompt and courteous responses to user inquiries, troubleshoot issues, and offer solutions through various communication channels, such as in-person, **Issue Tracking**: Log and track user-reported issues and requests using ticketing or support tracking systems. Ensure accurate and detailed...

Details Required Experience 2-3 years Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Excel Communication troubleshooting customer service Word Customer Focus Requirements and responsibilities **Primary Responsibilities**: - Support clients with their use of the product - answering questions and...

The PostgreSQL Database Administrator (DBA) will be responsible for the operations, implementation, maintenance, and performance tuning of PostgreSQL database systems. - Resolve most technical incidents independently within technical area. **Personal Skills**: - Excellent communication and interpersonal skills. - Excellent technical report skills. - Very...

Suez, Suez Governorate, EgyptPWC TechnologiesFull time Description **Your Responsibilities**: - User Assistance: Provide prompt and courteous responses to user inquiries, troubleshoot issues, and offer solutions through various communication channels, such as in-person, - Issue Tracking: Log and track user-reported issues and requests using ticketing or...

Respond to technical problems swiftly and provide immediate solutions - Possess basic knowledge of software troubleshooting and resolution techniques - Offer technical support to internal teams and external clients when necessary - Assist in gathering and documenting new system requirements - Manage support tickets, ensuring timely investigation, escalation,...

Reports to: Applications Manager Category: FTE Location: Chennai / Egypt Unit / Division / Department / Section: Corporate Business Systems **JOB PURPOSE** **KEY ACCOUNTABILITIES** Business Intelligence Application Developments - Develop and build-up models, dashboards and reports. - Implement change management and release management. Applications...