Back Office Team Lead
1 month ago
**Join our Team**:
**About this opportunity**:
Ericsson is currently seeking a dynamic MS Core and Cloud Specialist. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries.
**What you will do**:
- Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams.
- Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases.
- Enhance and propel recovery processes.
- Create, preserve, and augment automated Service Delivery methodologies.
- Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary.
**The skills you bring**:
- Ericsson Operations Engine - Mode Of Operations.
- Overall understanding of Automation.
- Subscriber data management Security.
- Lifecycle Management.
- Identity And Access Management.
- 5G Core Architecture.
- Troubleshooting skills.
- Network Performance.
- Database Management Systems.
- MSTOP Multi Vendor Support.
- Work Level Agreement (WLA) and Service Level Agreement (SLA).
- Customer Experience.
- ITIL Framework.
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