Returnship Program in Enterprise Operations

9 hours ago

مصر, Egypt Vodafone Full time

**Description**:
**Vodafone Returnship Program**:

- Returnship program is a paid-internship for FEMALES who are out of the job market for 2 to 5 consecutive years due to marriage, child-care, or other reasons.
- Program duration is 6 months and by the end of the program, she receives certification of completion and might land in full-time vacancy allocated for the program.

**We’re ready to get you back on track with**:

- A compensation plan for the duration of the program.
- Learning & development journey tackling self and professional development.
- Mentorship and post-program career coaching.
- A whole benefits portfolio including on premises Daycare discount, medical insurance, Transportation, Mobile rate plan, Store vouchers, and monthly discounts.
- An equal opportunity to be hired for a full-time job in Vodafone based on performance for the program duration.

**Program Qualifications**:
Females who have been out of work for at least 2-5 years
Females who have work experience minimum of 2-3 years
Females between 28-37 years old

**Job Responsibility**:

- Key accountabilities and decision ownership:
- Responsible on project managements of Total communication projects
- Responsible for all broadband communication solutions technology fixed / 3G connectivity / WiMax / Microwave service delivery end to end
- Set Project Plans to Customers, and update on the progress and Report/ order needed Hardware for customer open projects and Conduct customer visits during the project life cycle from Kick off meeting with the customer till the project closure and be main customers focal point during projects life cycle
- Collecting customer acceptance and handover the projects to NOC and CRM dept
- Coordinate and follow up on projects acceptances with service assurance during customer’s meeting

Core competencies, knowledge and experience:
- Excellent communication, conflict resolution and negotiation skills.
- Customer-orientated and innovative approach to service design and delivery and Result orientated
- Evidence good organisational and project management skills and have a sense of vision, grasp complex concepts and think strategically
- Evidence exceptional time management abilities and problem solver
- Ability to interact effectively, using good interpersonal skills
- Must have technical / professional qualifications:
- BA in Communications or networks
- Relevant professional / supervisory qualification
- Relevant experience within a project management (PMP, Prince 2 is a plus)
- Basic knowledge of Agile Methodologies
- Ability to communicate effectively in a variety of written and verbal formats with a wide range of people - external individuals, organizations and agencies
- Experience of planning for and successfully addressing quality assurance issues
- Ability to manage team, contracted staff, partnerships and relationships
- Strong time management skills and motivation - ability to work to deadlines and under pressure
- Understanding of revenue reporting needs and effective data & information management issues
- Experience of working with budgets and financial systems
- Ability to work and contribute effectively to a team
- Commitment to own personal professional development
- Experience of assessing and/or evaluating individuals and projects
- Experience of commissioning and contracting work and performance monitoring

**Skills**:

- Business Partnering
- Partner and Supplier Management
- Agile
- Project and Programme Management
- Business and Commercial Acumen
- Complexity Management
- Communication
- Risk Assessment

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