Reservations Manager

5 months ago


مصر, Egypt Baron Hotels and Resorts Full time

**Reporting to**:Revenue Manager / Director of Sales/ Director of Sales & Marketing

**POSITIONS SUPERVISED**: Reservations Supervisor / Reservations Sales Agent

**JOB SCOPE**:To conduct vigilant and appropriate yield management and actively contribute towards revenue generation through effective management of the reservations department. This position is a vital position to the sales and marketing function by providing current, accurate information on both the internal reservation situation and the external climate with which the hotel operates. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the Baron Hotels Group and the brand ethos.

**Key Responsibilities**
- Monitor the daily operations of reservations
- Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates
- Develop and conduct rooms based marketing activities
- Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments
- Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting
- Monitor front office tracking of guest history data
- Create and maintain allotments
- Record and analyze guest questionnaires on a monthly basis
- Ensure accuracy of guest history and client profiles in Data Base
- Track market codes
- Load and maintain rates in hotel reservation system
- Maintain rate in Website
- Collate, maintain and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources
- Manage Hotel Bank and GDS close out/opening-up dates, if applicable
- Complete end of month sales report
- Prepare weekly sales strategy reports
- Ensure all Groups are contracted
- Conduct market research and analysis
- Monitor and evaluate contemporary sales and marketing initiatives and trends
- Monitor and evaluate economic, political and social issues/changes
- Report on competitor activity
- Chairs and conducts Sales Strategy meetings weekly or as directed by Regional Sales & Marketing Manager
- Participate in preparation of strategic plans for region
- Consider and comment on economic, political, social activity and trends which are likely to influence business outcomes
- Access and assess sales and marketing data

**Desired profile**

Skills and education:

- Bachelor level of Education preferred in hospitality management
- Professional experiences 3 to 5 years as reservation manager or assistant
- Result-oriented attitude
- Customer focus
- Proficient knowledge of Hotel systems (Opera )
- Excellent communication skills
- Advanced Spoken & Written English
- Knowledge in other Languages will be an advantage

**Experience**:

- Hotel Reservations: 5 years (required)


  • Reservations Manager

    6 months ago


    مصر, Egypt Hilton Full time

    Reservations Manager A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...

  • Reservations Manager

    7 months ago


    مصر, Egypt Hilton Full time

    A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager...

  • Reservation Manager

    5 months ago


    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24083443 **Job Category** Reservations **Location** The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...

  • Reservation Manager

    5 months ago


    مصر, Egypt Paradise Inn Group Full time

    **Ensures smooth and efficient operations in the department through prompt, effective, and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target.** **We provide Full Board Accommodation in the Hotel for Non-Residents in Alexandria** **We Provide Medical Insurance** **Duties & Responsibilities**: - Having...


  • مصر, Egypt Hilton Full time

    Assistant Reservations Manager An Assistant Reservations Manager oversees the Reservations Team and how it performs routine procedures in order to maximize revenue and Guest satisfaction. **What will I be doing?** As Assistant Reservations Manager, you oversee the Reservations Team and how it performs routine procedures in order to maximize revenue and...


  • مصر, Egypt Hilton Full time

    An Assistant Reservations Manager oversees the Reservations Team and how it performs routine procedures in order to maximize revenue and Guest satisfaction. **What will I be doing?** As Assistant Reservations Manager, you oversee the Reservations Team and how it performs routine procedures in order to maximize revenue and Guest satisfaction. The Assistant...


  • مصر, Egypt AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    **_Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._** **Salary from 10,000 L.E to 15,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non-Residents in...


  • مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    **_Ensures smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._** **Salary from 10,000 L.E to 15,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non-Residents in...


  • مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23151237 **Job Category** Reservations **Location** Sheraton Sharm Hotel Resort Villas & Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Reservation Manager

    6 months ago


    مصر, Egypt RIXOS Full time

    To manage the reservations operations, ensuring the hotel standards and procedures are fully known and followed. - To ensure a proper teamwork and supervise the reservation and telephone operator section at all times. - To ensure the all incoming and out going room reservation request are attended and handled as per the hotel standards and procedures. - To...


  • مصر, Egypt Hilton Full time

    Reservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...

  • Reservation Agent

    5 months ago


    مصر, Egypt Baron Hotels and Resorts Full time

    Baron Hotels & Resorts Egypt, is a leading boutique chain management group that was established in 1980. The signature brand comprises 4 properties in Egypt; Baron Cairo, Baron Resort Sharm El Sheikh, Baron Palms Sharm El Sheikh (adults only) and Baron Palace Sahl Hasheesh, all developed to reflect the group’s philosophy in providing unforgettable...


  • مصر, Egypt Hilton Full time

    Reservations Manager - Waldorf Astoria Cairo Heliopolis A Reservations Manager will be responsible for driving the hotel room rates and work with other hotel departments to boost occupancy and the average achieved room rate. A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for...

  • Reservation Agent

    5 months ago


    مصر, Egypt Paradise Inn Group Full time

    **Reservation Agent/Ticketing Agent** We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. **Reservation Agent Responsibilities**: - Assisting and...


  • مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24034705 **Job Category** Reservations **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

  • Reservations Agent

    5 months ago


    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23122253 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservation Agent

    5 months ago


    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24028513 **Job Category** Reservations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Clerk-reservations

    5 months ago


    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23209241 **Job Category** Reservations **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

  • Reservations Agent

    5 months ago


    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24020621 **Job Category** Reservations **Location** Sheraton Sharm Hotel Resort Villas & Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...