Service Delivery Coordinator

2 months ago

القاهرة, Egypt Baker Hughes Full time

**Service Delivery Coordinator - Drilling Services**

**Do you like working in collaborative teams and solving critical issues?**

**Are you passionate about Drilling Services?**

**Join our Growing Team**

**Partner with the best**

As a Service Delivery Coordinator, you will be responsible for:

- Protect the health and safety of our personnel and the environment
- Conduct all activities in line with our non-negotiables, applicable processes and cultural pillars
- Ensuring the assigned contracts/quotes are fully understood and capitalized upon
- Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries
- Responsible for scheduling and dispatching of resources in line with job requirements
- Primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for BHGE
- Be familiar with the assigned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients’ objectives (examples clients asking for BHGE to operate outside of product specifications, client asking BHGE to execute work in way that is not aligned with the BHGE SOP
- Prompt escalation of issues that can impact service delivery, ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash

**Fuel your passion**

To be successful in this role you will:

- Have a bachelor's degree from an accredited university or college (or a high school diploma GED with at least 5 - 7 experience in Services).
- Have a minimum 5 - 7 years of experience in the Directional Drilling in the Oil and Gas industry.
- Preferable to have service delivery coordination and or customer experience based in Egypt.
- Have strong oral and written communication skills.
- Have strong interpersonal and leadership skills. Ability to work independently.
- Have strong problem-solving skills.

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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