Customer Service Specialist

Specialist, Customer Services Join us as a Customer Services Specialist on our Product Services team in Cairo to do the best work of your career and make a profound social impact. What you’ll achieve As a Customer Services Analyst, you will be the customer advocate, ensuring complex issues are taken care of quickly and efficiently while providing the...

**Job Requirements** Essential Qualifications and Experience - University Degree in a relevant discipline. - Fresh grads are welcome or 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills - Alexandria resident is a must Desirable Qualifications and...

* TeleperformanceEgypt is Hiring Now English Customer Service Specialist to get hired immediately. **Requirements**: - Fluent English Speakers (B2). - Graduates & Dropouts - Clear Military Status for men. Working Conditions - Rotational Shifts, Max Shift for girls ending 2AM - 2 Days OFF Weekly - 9 working hours including an hour break - Site: New...

Excellent written and verbal communications skills with an ability to interact with senior stakeholders. - Bar-raising stakeholder management and organization skills. Track record of working with senior stakeholders. - Ability to get hands dirty in the detail but can also see the bigger picture. - Ability to effectively manage multiple workstreams at the...

Sutherland Cairo is hiring customer service professionals for AT&T account! We're looking for talented and motivated agents to join our team of customer service specialists. We offer a competitive salary and benefits package, including: - 24/7 transportation (Door-to-door transportation after 8:00 pm for girls) - highest salary in the market starting from...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. **Responsibilities** - Act as Single Point of Contact to...

What we do As the first company from Europe’s leading AI venture studio Merantix, Vara has grown since 2018 to become a 30-member international team. Our diverse team consists of highly motivated and ambitious entrepreneurs, healthcare professionals, and technology experts. To strengthen our team in expanding to Egypt, we are looking for you as a...

**The role of a customer experience (CX) specialist is to ensure that the telesales/customer service agent follows a buyer-centric approach and delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the customer journey. A customer experience specialist is responsible for keeping track of customer...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...

**Position Summary**: Customer service specialist is responsible for handling all customer communications. This position manages all communications with client and updating throughout the shipment process. **Job Responsibilities as follows but not limited to**: - Ensure accurate and timely data entry into our operating system. - Submitting weekly report to...

Our Client is a prominent name in the e-commerce beauty industry, committed to offering a diverse range of top-quality beauty and wellness products. We prioritize inclusivity, sustainability, and fostering positive customer experiences through our exceptional products and services. As an Customer Support Specialist, you will be at the forefront of ensuring...

We are looking for a Customer Success Specialist to help us improve the experience of our users. You will accomplish this by training and supporting our customers and resolving our customers’ pain points. - Analyzing customer issues, developing necessary actions, and ensuring optimal levels of customer satisfaction to provide appropriate support for the...

Want to use your initiative to improve results? As Customer Service Associate, you’ll have the freedom to implement your own ideas and ensure we delight our customers. Every time.**Customer Service Associate** **Cairo, Cairo** **Competitive Salary & excellent benefits package** - Focusing on one or more of our major accounts, you’ll ensure your...

Job Summary: The purpose of this role is to handle the management and processing of transactional activity for the CRM team, including, but not restricted to, Order Entry, Documentation creation, Complaint handling, Delivery creation, Forecast entry and Invoicing. The key goal of the role is to satisfy the customers’ requirements in a consistent, efficient...

**The Role**: **Job Purpose**: This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and...

AT&T is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are dedicated to connecting people with the world around them and providing cutting-edge technologies and services. As a Retention Account Specialist at AT&T, you will have the opportunity to boost your business skills while...

The Service and Aftersales Specialist will be responsible for developing and managing all aspects of the customer service and aftersales process, including identifying service requirements, implementing service documentations, developing a service network, and coordinating service requests. Your primary objective will be to deliver outstanding customer...

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

**Aufgaben**: - The Customer Service Back Office Specialist will support CS department in back office, Credit/debit notes processing, Suppliers selection & Service providers contractual agreement focus - Main tasks - Debit/Credit Notes processing- Issuing Credit and Debit Note requests to accounting relevant to ALL service & parts topics (e.g.: Dealers’...

Track record of tracking, coordinating and supporting multiple tasks or projects using frameworks, mechanisms and techniques. - Standards-focused with a strong ability to establish and maintain standardization and structure within a team. - Excellent written and verbal communications skills with an ability to interact with senior program managers. -...