Senior Manager Digital
6 days ago
Company Description
**Common Purpose, Uncommon Opportunity**. Everyone at Visa works with one goal in mind - making sure that Visa is _the best way to pay and be paid, for everyone everywhere_. This is our global vision and the **common purpose **that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an **uncommon opportunity **to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
**Job Description**:
The Visa Digital Consulting Senior Manager will support the VCA Digital Service line focused on launching a new service proposition linked to digital acquisition. The main objective of the role is to help build out the digital acquisition platform solution, help market it and sell it in the markets, and help implement it with clients and support on local designs and integration requirements.
The Digital Senior Manager, will support the delivery of digital offerings to our clients in the sphere of Digital Acquisition including but not limited to the following:
- Using Visa and external data understand client requirements from an acquisition point of view, and their current situation with regards to digital acquisition readiness
- Design a digital acquisition process and detailed journey for the clients and validate with the compliance teams of the banks and get clearance
- Coordinate the development of the digital acquisition journey with the selected vendor and support in all additional required connections
- Develop client pitches to present and sell the digital acquisition platform to new clients, in existing markets or in preparation to enter new markets
- Project manage the implementation of the digital acquisition platform with the clients in respective markets including any new integration requirements
- Support in commercial discussions with clients in order to finalize sales and agreements
- Coordinate with the different functions within Visa to support in new launches and integrations to get the platform up and running
- Support thought leadership and knowledge sharing regarding digital acquisition capabilities and platform
- Support the overall strategy and growth for the Digital Service Line
**Qualifications**:
- Business needs of issuers, acquirers and merchants in Digital, e.g., strategy, acquisition, customers and channels full potential, mobile platforms, digital ecosystems, etc.
- Best practices to meet customer needs across the customer lifecycle and in terms of digital channels engagement
- Industry trends, such as digitalization and development of digital channels, emerging of ecosystems, increasing use of advanced analytics, changing regulatory environment, adoption of open banking globally, etc.
- Fintech & Digital native players, including where they play across the value chain of banking (and payments specifically) and their relative strengths and weaknesses vs. competitors.
- Superior project management skills. Fluent communicator.
- Strong knowledge in technical solution development and implementation and technology project management.
- Bachelor's degree or equivalent. Master’s degree preferred.
- At least 8+ years of solid experience in the following areas: customers acquisition on digital channels, digital transformation, digital channels development and optimization, digital marketing, digital strategy
- Strong facilitation skills
- Experience should be gained within a digital function of a top-tier bank, the financial services practice of a top-tier consulting firm, or with a top tier reg-tech provider. A combination of regional and global experience strongly desired.
- Deep consulting skills and client engagement capabilities. Advanced client contact and presentation skills. Credibility with clients and working teams and diplomatic skills to extract desired outcomes. Comfortable interacting with and presenting to senior management of clients and VISA.
- Highly analytical with advanced PowerPoint skills and Excel skills.
- Must have financial acumen and commercial awareness skills.
- Results driven, flexible and both internally and externally customer focused.
- Able to travel frequently and work on client site for extended periods acros
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