Learning & Development Manager
2 weeks ago
Company Description
Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.
All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.
Join our motivated and vibrant Team and build your career with us.
**Job Description**:
Summary
Reporting to the Director Talent & Culture, the Learning & Development Manager will oversee the L&D opportunities across the hotel, driving a learning & talent development culture and ensuring the delivery of operational performance through an integrated and innovative strategy.
**Responsibilities**:
Key Responsibilities:
As a leader within our Talent & Culture team, the Learning & Development Manager is responsible for driving a continuous learning culture, ensuring that learning is available, supported, prioritized, and executed, and enabling organizational learning to be achieved through robust processes for identifying, sharing and embedding knowledge.
- In conjunction with the Director of Talent & Culture, develop the annual learning strategy and catalogue offerings, aligned with the Talent & Culture strategy and operational priorities.
- Collaborates with hotel leaders (Executive Committee, Department Heads, Talent & Culture team) to identify and understand learning needs, creating a best-in-class learning approach that balances Hotel needs.
- Assists with the development and implementation of training strategies, ensuring Swissotel, Accor, and pre-opening cultures are provided with a high level of learning support.
- Ensure that global brand and culture initiatives are embedded within the hotel.
- Deliver a high-quality learning solution to business units across the Hotel.
- Support hotel with integrating and administering INES as a core learning resource.
- Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies, thought leadership, practices and trends.
- Certifies hotel trainers & facilitators and L&D teams to deliver various programs.
- Manage programs with agreed budget, select and manage external consultant or manage the deployment of internal consultant.
- Coach and develop the capability within the hotel team, provide direction and inspiration for high standards of excellence.
- Ensure alignment with the global learning and development ethos around co-design of new programs and enhancement of existing programs.
- Tailor the learning content of global programs to suit the needs of the hotel (including language translations).
- Conduct on-job training and task breakdown training.
Team Leadership
- Recruit, train, supervise, and evaluate L&D staff, fostering a positive work environment.
- Set performance expectations and provide ongoing feedback to team members.
- Conduct regular team meetings and training sessions to enhance guest service skills and departmental knowledge.
Technology and Systems
- Proficiently use INES system, T&C management software, and technology systems.
- Troubleshoot and resolve technical issues related to INES system.
Emergency Response
- Act as a key contact for emergency situations, following established protocols to ensure Heartist safety and well-being.
- Maintain knowledge of hotel evacuation procedures and assist in training staff on emergency protocols.
Administration
- Work closely with the Finance department to produce monthly financial reports timely & accurately.
- Work closely with the Talent & Culture Leader to monitor and keep updated all records and schedules relating to departments operating performance, quality assurance/control management and training to ensure planning and completion is carried out as per standards and can be referenced to derive historical patterns.
Talent & Culture
Heartist Relations
- Foster a positive and structured work environment, which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.
- Work alongside with the Talent & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.
Recruitment
- Hire new Heartists in conjunction with the Talent & Culture Leader through INES.
Heartist Engagement and Communications
- Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery
-
Learning & Development Manager
3 months ago
مصر, Egypt Hilton Full timeLearning & Development Manager A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting...
-
Learning and Development Manager
4 weeks ago
مصر, Egypt MGM Wellness Full time**Learning and Development Manager** **Why partner with MGM Health and Wellness** - Because your work will have a great impact on the world - Because we genuinely care about our partners and guests, as well as the community and the planet - We live our values and act in accordance with them - At MGM Wellness you will belong to a multicultural and...
-
Learning & Development Manager
2 months ago
مصر, Egypt Hilton Full timeLearning & Development Manager A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting...
-
Learning & Development Manager
3 months ago
مصر, Egypt Hilton Full timeA Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives...
-
Learning and Development Manager
2 months ago
مصر, Egypt Hilton Full timeLearning and Development Manager A Learning and Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and...
-
Learning and Development Manager
2 months ago
مصر, Egypt Hilton Full timeLearning and Development Manager A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development...
-
Learning & Development Manager
3 days ago
مصر, Egypt اورنچ مصر Full timeAbout the job Learning & Development Manager **Purpose of the job** Managing the functional capabilities team responsible for the training activities within Orange Egypt. **Duties and responsibilities** - Manage training academies and plans for all departments; this includes running training needs analysis, reviewing & updating academies design, selecting...
-
Manager, Learning
2 weeks ago
مصر, Egypt TTEC Full timeManager, Learning & Development **Learning and Leadership Development Manager - Cairo, Egpyt** At TTEC, we’re all about the Human Experience. Elevated. As a L&D Manager in Cairo, Egypt you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company...
-
Learning and Development Manager
2 months ago
مصر, Egypt Hilton Full timeA Learning and Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through...
-
Learning & Development Manager
4 weeks ago
مصر, Egypt Orange Full time**Purpose of the job** Managing the functional capabilities team responsible for the training activities within Orange Egypt. **Duties and responsibilities** - Manage training academies and plans for all departments; this includes running training needs analysis, reviewing & updating academies design, selecting and managing suppliers, setting plans &...
-
Learning and Development Manager
2 months ago
مصر, Egypt Hilton Full timeA Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's...
-
Learning & Development - Unit Manager
3 weeks ago
مصر, Egypt Allianz Egypt Full time**Responsibilities**: - Learning Needs Analysis; Identify learning needs within the respective entities and match business needs and targets with learning & development solutions. - Drive local, regional and/or global learning & development initiatives, including strategic planning, forecasting, communication and end-to-end program management. - Manage the...
-
People Development
1 week ago
مصر, Egypt L'Oreal Full time**Job Guidelines**: **Create and implement innovative and efficient learning solutions according to the business & HR needs, culture and Group learning policy** - Constantly diagnose individuals, teams and organizations short and medium-term needs. - Create, roll-out and evaluate high quality learning solutions that combine a variety of media/methodologies...
-
Assistant Learning
2 months ago
مصر, Egypt Hilton Full timeAssistant Learning & Development Manager An Assistant Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As an Assistant Learning & Development Manager, you serve as an integral component of the Human...
-
Assistant Learning
2 months ago
مصر, Egypt Hilton Full timeAn Assistant Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As an Assistant Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting learning and...
-
Assistant Learning and Development Manager
2 months ago
مصر, Egypt Hilton Full timeAssistant Learning and Development Manager The Assistant Learning and Development Manager will promote a well-trained staff resulting in positive guest relations. Working with the hotel's line team members ensures that company standards are met and measured. **What will I be doing?** The Assistant Learning and Development Manager will perform the...
-
Learning Associate, Learning
3 weeks ago
مصر, Egypt Souq.com for E-Commerce LLC Full timeWell-honed communications skills, including presentation skills - Well-developed observational and analytical skills - Able to deliver feedback, coaching and deliver training - Experience using all MS packages, such as Word, Excel, and Power Point - Advanced English (C1 Level) - Willing to work flexible schedules / shifts (Days and Nights) The Learning...
-
Learning Associate, Learning
3 weeks ago
مصر, Egypt Souq.com for E-Commerce LLC Full timeWell-honed communications skills, including presentation skills - Well-developed observational and analytical skills - Able to deliver feedback, coaching and deliver training - Experience using all MS packages, such as Word, Excel, and Power Point - Advanced English (C1 Level) - Willing to work flexible schedules / shifts (Days and Nights) The Learning...
-
Learning and Development Supervisor
1 week ago
مصر, Egypt BTECH Full timeBTECH, a leading omni-channel retailer of consumer electronics and home appliances in Egypt, is seeking a Learning and Development Section Head to join our dynamic team. As the Learning and Development Section Head, you will be responsible for designing, implementing, and managing learning and development programs for our employees. **Responsibilities**: -...
-
Monitoring, Evaluation and Learning Director
2 weeks ago
مصر, Egypt Education Development Center Full timeCompany Description **EDUCATION DEVELOPMENT CENTER (EDC)** **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity, with a focus on vulnerable and under-served populations. Since 1958, we have been a leader in designing, implementing, and evaluating...
