Learning & Development Manager
6 months ago
About the job Learning & Development Manager
**Purpose of the job**
Managing the functional capabilities team responsible for the training activities within Orange Egypt.
**Duties and responsibilities**
- Manage training academies and plans for all departments; this includes running training needs analysis, reviewing & updating academies design, selecting and managing suppliers, setting plans & schedules and evaluating and reporting results.
- Manage & monitor customer interface induction plans.
- Manage products, services & systems training and avail the required resources.
- Determine core competencies/skills that are needed for certain job profiles and design learning tracks for them that would enable them to do their job at best.
- Define the different learning tools that could be used within each learning track.
- Work with vendors to offer courses/solutions based upon the needs identified.
- Work closely with HRBPs to review needs and get feedback on delivered programs for enhancement.
- Develop an Intranet page with the needed information on the different offerings / programs / academies (like resources, guidelines & policies, concept document, albums, forums, worldwide conferences and seminars).
- Track the training budget for the concerned departments and monitor training expenditures.
- Maintain records and prepare statistical reports to evaluate performance of instructors and monitor progress of trainees.
- Maintain records and prepare statistical reports to evaluate performance of instructors and monitor progress of trainees.
- Issue progress reports to management.
- Find creative solutions, cost efficient solutions (when needed) that would sustain and retain the knowledge or skills transferred.
- Manage COPC certification from the training perspective & regular processes/inspections of maintaining standards and ensure all processes and interrelations with other parties are aligned to ensure compliance to the COPC certification requirements
- Manage the development of the e-quizzes for the different channels as per the annual plan. Analyze and act upon results to address the knowledge/skill gaps.
- Provide required coaching, support & development for direct repartees and conduct regular performance and competency evaluation while delivering constant constructive feedback for higher achievements and further development.
- Manage Orange Egypt's E-learning platform as well as all digital learning operations within the organization.
**Job specification**
**Education**
- Bachelors degree in Telecom /communications engineering or Business Informatics
- Certificate/Diploma in HR or training is preferred; or previous Training.
**Experience**
- Minimum 8 years of experience, 5 of which in a similar field in a corporate environment.
- Good knowledge of training providers in Egypt and the Middle East.
- Good knowledge of learning & Development tools and processes
- Strong knowledge of all technical operations within a telecom operator (Mobile Networks, GSM,LTE, VoIP,IT)
**Skills and abilities**
- Fluent English both spoken and written.
- Excellent computer working skills.
- Good internet searching and presentation skills.
- Result oriented with an ability to meet tight deadlines.
- Very strong communication skills and able to work within a team.
- Planning and organizing skills.
- Customer and quality oriented.
- Creative thinking and analytical skills.
- Strong strategic orientation
- Excellent Leadership and coaching skills
-
Learning & Development Manager
9 months ago
مصر, Egypt Hilton Full timeLearning & Development Manager A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting...
-
Learning & Development Manager
8 months ago
مصر, Egypt Hilton Full timeLearning & Development Manager A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting...
-
Learning & Development Manager
8 months ago
مصر, Egypt Hilton Full timeA Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives...
-
Learning & Development Manager
4 hours ago
مصر, Egypt Hilton Full timeAn Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As an Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting learning and development...
-
Learning and Development Manager
8 months ago
مصر, Egypt Hilton Full timeLearning and Development Manager A Learning and Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and...
-
Learning & Development Manager
6 months ago
مصر, Egypt AccorHotel Full timeCompany Description Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of...
-
Learning and Development Manager
8 months ago
مصر, Egypt Hilton Full timeLearning and Development Manager A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development...
-
Learning and Development Manager
8 months ago
مصر, Egypt Hilton Full timeA Learning and Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through...
-
Manager, Learning
6 months ago
مصر, Egypt TTEC Full timeManager, Learning & Development **Learning and Leadership Development Manager - Cairo, Egpyt** At TTEC, we’re all about the Human Experience. Elevated. As a L&D Manager in Cairo, Egypt you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company...
-
Learning & Development Manager
7 months ago
مصر, Egypt Orange Full time**Purpose of the job** Managing the functional capabilities team responsible for the training activities within Orange Egypt. **Duties and responsibilities** - Manage training academies and plans for all departments; this includes running training needs analysis, reviewing & updating academies design, selecting and managing suppliers, setting plans &...
-
Learning and Development Manager
8 months ago
مصر, Egypt Hilton Full timeA Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's...
-
People Development
6 months ago
مصر, Egypt L'Oreal Full time**Job Guidelines**: **Create and implement innovative and efficient learning solutions according to the business & HR needs, culture and Group learning policy** - Constantly diagnose individuals, teams and organizations short and medium-term needs. - Create, roll-out and evaluate high quality learning solutions that combine a variety of media/methodologies...
-
Monitoring, Evaluation and Learning Director
6 months ago
مصر, Egypt Education Development Center Full timeCompany Description **EDUCATION DEVELOPMENT CENTER (EDC)** **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity, with a focus on vulnerable and under-served populations. Since 1958, we have been a leader in designing, implementing, and evaluating...
-
Learning & Development Manager
2 days ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 22122220 **Job Category** Human Resources **Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training and development...
-
Assistant Learning and Development Manager
8 months ago
مصر, Egypt Hilton Full timeAssistant Learning and Development Manager The Assistant Learning and Development Manager will promote a well-trained staff resulting in positive guest relations. Working with the hotel's line team members ensures that company standards are met and measured. **What will I be doing?** The Assistant Learning and Development Manager will perform the...
-
Learning Associate, Learning
7 months ago
مصر, Egypt Souq.com for E-Commerce LLC Full timeWell-honed communications skills, including presentation skills - Well-developed observational and analytical skills - Able to deliver feedback, coaching and deliver training - Experience using all MS packages, such as Word, Excel, and Power Point - Advanced English (C1 Level) - Willing to work flexible schedules / shifts (Days and Nights) The Learning...
-
Learning and Development Manager
4 hours ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 22138520 **Job Category** Human Resources **Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all...
-
Learning and Development Supervisor
6 months ago
مصر, Egypt BTECH Full timeBTECH, a leading omni-channel retailer of consumer electronics and home appliances in Egypt, is seeking a Learning and Development Section Head to join our dynamic team. As the Learning and Development Section Head, you will be responsible for designing, implementing, and managing learning and development programs for our employees. **Responsibilities**: -...
-
Admin Manager
6 months ago
مصر, Egypt Majid al Futtaim Properties Full timeMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...
-
Admin Manager
6 months ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...
