Learning & Development Manager
3 days ago
About the job Learning & Development Manager
**Purpose of the job**
Managing the functional capabilities team responsible for the training activities within Orange Egypt.
**Duties and responsibilities**
- Manage training academies and plans for all departments; this includes running training needs analysis, reviewing & updating academies design, selecting and managing suppliers, setting plans & schedules and evaluating and reporting results.
- Manage & monitor customer interface induction plans.
- Manage products, services & systems training and avail the required resources.
- Determine core competencies/skills that are needed for certain job profiles and design learning tracks for them that would enable them to do their job at best.
- Define the different learning tools that could be used within each learning track.
- Work with vendors to offer courses/solutions based upon the needs identified.
- Work closely with HRBPs to review needs and get feedback on delivered programs for enhancement.
- Develop an Intranet page with the needed information on the different offerings / programs / academies (like resources, guidelines & policies, concept document, albums, forums, worldwide conferences and seminars).
- Track the training budget for the concerned departments and monitor training expenditures.
- Maintain records and prepare statistical reports to evaluate performance of instructors and monitor progress of trainees.
- Maintain records and prepare statistical reports to evaluate performance of instructors and monitor progress of trainees.
- Issue progress reports to management.
- Find creative solutions, cost efficient solutions (when needed) that would sustain and retain the knowledge or skills transferred.
- Manage COPC certification from the training perspective & regular processes/inspections of maintaining standards and ensure all processes and interrelations with other parties are aligned to ensure compliance to the COPC certification requirements
- Manage the development of the e-quizzes for the different channels as per the annual plan. Analyze and act upon results to address the knowledge/skill gaps.
- Provide required coaching, support & development for direct repartees and conduct regular performance and competency evaluation while delivering constant constructive feedback for higher achievements and further development.
- Manage Orange Egypt's E-learning platform as well as all digital learning operations within the organization.
**Job specification**
**Education**
- Bachelors degree in Telecom /communications engineering or Business Informatics
- Certificate/Diploma in HR or training is preferred; or previous Training.
**Experience**
- Minimum 8 years of experience, 5 of which in a similar field in a corporate environment.
- Good knowledge of training providers in Egypt and the Middle East.
- Good knowledge of learning & Development tools and processes
- Strong knowledge of all technical operations within a telecom operator (Mobile Networks, GSM,LTE, VoIP,IT)
**Skills and abilities**
- Fluent English both spoken and written.
- Excellent computer working skills.
- Good internet searching and presentation skills.
- Result oriented with an ability to meet tight deadlines.
- Very strong communication skills and able to work within a team.
- Planning and organizing skills.
- Customer and quality oriented.
- Creative thinking and analytical skills.
- Strong strategic orientation
- Excellent Leadership and coaching skills
-
Learning & Development Manager
3 months ago
مصر, Egypt Hilton Full timeLearning & Development Manager A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting...
-
Learning and Development Manager
4 weeks ago
مصر, Egypt MGM Wellness Full time**Learning and Development Manager** **Why partner with MGM Health and Wellness** - Because your work will have a great impact on the world - Because we genuinely care about our partners and guests, as well as the community and the planet - We live our values and act in accordance with them - At MGM Wellness you will belong to a multicultural and...
-
Learning & Development Manager
2 months ago
مصر, Egypt Hilton Full timeLearning & Development Manager A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting...
-
Learning & Development Manager
3 months ago
مصر, Egypt Hilton Full timeA Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives...
-
Learning and Development Manager
2 months ago
مصر, Egypt Hilton Full timeLearning and Development Manager A Learning and Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and...
-
Learning & Development Manager
2 weeks ago
مصر, Egypt AccorHotel Full timeCompany Description Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of...
-
Learning and Development Manager
2 months ago
مصر, Egypt Hilton Full timeLearning and Development Manager A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development...
-
Manager, Learning
2 weeks ago
مصر, Egypt TTEC Full timeManager, Learning & Development **Learning and Leadership Development Manager - Cairo, Egpyt** At TTEC, we’re all about the Human Experience. Elevated. As a L&D Manager in Cairo, Egypt you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company...
-
Learning and Development Manager
2 months ago
مصر, Egypt Hilton Full timeA Learning and Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through...
-
Learning & Development Manager
4 weeks ago
مصر, Egypt Orange Full time**Purpose of the job** Managing the functional capabilities team responsible for the training activities within Orange Egypt. **Duties and responsibilities** - Manage training academies and plans for all departments; this includes running training needs analysis, reviewing & updating academies design, selecting and managing suppliers, setting plans &...
-
Learning and Development Manager
2 months ago
مصر, Egypt Hilton Full timeA Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's...
-
Learning & Development - Unit Manager
3 weeks ago
مصر, Egypt Allianz Egypt Full time**Responsibilities**: - Learning Needs Analysis; Identify learning needs within the respective entities and match business needs and targets with learning & development solutions. - Drive local, regional and/or global learning & development initiatives, including strategic planning, forecasting, communication and end-to-end program management. - Manage the...
-
People Development
1 week ago
مصر, Egypt L'Oreal Full time**Job Guidelines**: **Create and implement innovative and efficient learning solutions according to the business & HR needs, culture and Group learning policy** - Constantly diagnose individuals, teams and organizations short and medium-term needs. - Create, roll-out and evaluate high quality learning solutions that combine a variety of media/methodologies...
-
Assistant Learning
2 months ago
مصر, Egypt Hilton Full timeAssistant Learning & Development Manager An Assistant Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As an Assistant Learning & Development Manager, you serve as an integral component of the Human...
-
Assistant Learning
2 months ago
مصر, Egypt Hilton Full timeAn Assistant Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As an Assistant Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting learning and...
-
Assistant Learning and Development Manager
2 months ago
مصر, Egypt Hilton Full timeAssistant Learning and Development Manager The Assistant Learning and Development Manager will promote a well-trained staff resulting in positive guest relations. Working with the hotel's line team members ensures that company standards are met and measured. **What will I be doing?** The Assistant Learning and Development Manager will perform the...
-
Learning and Development Supervisor
1 week ago
مصر, Egypt BTECH Full timeBTECH, a leading omni-channel retailer of consumer electronics and home appliances in Egypt, is seeking a Learning and Development Section Head to join our dynamic team. As the Learning and Development Section Head, you will be responsible for designing, implementing, and managing learning and development programs for our employees. **Responsibilities**: -...
-
Learning Associate, Learning
3 weeks ago
مصر, Egypt Souq.com for E-Commerce LLC Full timeWell-honed communications skills, including presentation skills - Well-developed observational and analytical skills - Able to deliver feedback, coaching and deliver training - Experience using all MS packages, such as Word, Excel, and Power Point - Advanced English (C1 Level) - Willing to work flexible schedules / shifts (Days and Nights) The Learning...
-
Learning Associate, Learning
3 weeks ago
مصر, Egypt Souq.com for E-Commerce LLC Full timeWell-honed communications skills, including presentation skills - Well-developed observational and analytical skills - Able to deliver feedback, coaching and deliver training - Experience using all MS packages, such as Word, Excel, and Power Point - Advanced English (C1 Level) - Willing to work flexible schedules / shifts (Days and Nights) The Learning...
-
Monitoring, Evaluation and Learning Director
2 weeks ago
مصر, Egypt Education Development Center Full timeCompany Description **EDUCATION DEVELOPMENT CENTER (EDC)** **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity, with a focus on vulnerable and under-served populations. Since 1958, we have been a leader in designing, implementing, and evaluating...
