Technical Support Specialist
1 month ago
**Responsible for following projects Installation and POC with our partners.**:
- ** Ensures the regular & proper verification, performance, implementation for already exist and new projects.**:
- ** Conduct training sessions for partners/clients on newly installed hardware products.**:
- ** Validates system functionality by executing the operational checklist in order to ensure that each piece of equipment is working properly.**:
- ** Experience in engineering documents and technical submitting**:
- ** Collaborates with project manager in quote preparation and deliver detailed project plans and work breakdown.**:
- ** Create documentation for delivered projects and follow up with customers after installations.**:
- ** Conduct live demos to introduce hardware products to clients.**:
- ** Responsible for the software installation process for clients as per Company standards.**:
- ** Coach & lead partner’s hardware technicians**
**Job Requirements**:
- **
Fresh grads are welcomed to invite.**:
- ** Excellent English command.**:
- ** Flexibility with Work Conditions and Emergency Cases.**:
- ** Solid experience in problem analysis and resolution of software problems.**:
- ** Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success.**:
- ** Strong written and verbal communication skills.**:
- ** The ability to establish rapport and motivate associates at all levels in an effective manner**:
- ** The ability to manage multiple tasks simultaneously.**:
- ** Strong computer skills and have the ability to effectively use Internet and Microsoft Office products including Outlook, Word, PowerPoint, and Excel.
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