Ipt Change and Release Manager
1 day ago
**About the role**:
**Responsibilities**:
Manage all IPT infrastructure operating at H/W and S/W release levels recommended by Vendors or at approved levels within OBS Engineering Guidelines.
Manage complex non standard change activities on IPT platform.
Perform Feasibility study and risk assessment of new changes.
Initiate Change Advisory Board (CAB) with all stakeholders to discuss release/change management activities.
Initiate & lead CAB to approve or reject significant release/change projects.
Schedule change projects, and ensure availability of required resources (human, hardware, or software).
Interface with different teams involved in the change activities ensuring successful release/change.
Review all change projects for effectiveness and efficiency.
Lead continual improvement plans for Enterprise Telephony Change Management
Work with Global process owners for process improvements, workload analytics etc.
**About you**:
Education/certification
Engineering, Computer Sciences or Telecommunications degree.
CCNP Voice or relevant experience.
ITIL certification is a plus
Experience
Minimum 3-4 years on IP Telephony experience / Data services.
Experience on Cisco IPT service implementation (CallManager, Voice mail system, attendant servers etc )
Multi-vendor knowledge is a plus.
Virtualization technology/service knowledge (VMware, etc )is a plus.
IP & Voice release management technical and design experience.
Project Management experience is a plus.
Ability to interface with multiple internal teams
professional skills
Customer Oriented Attitude.
Proactive.
Good interpersonal and communication skills.
Good time management, and organizational skills.
Good Presentation skills.
The ability to combine in-depth technical knowledge with outstanding customer service skills.
Problem Solving Skill.
Taking charge of complex projects and ensuring successful delivery on time.
Team Spirit.
**Additional information**:
**Department**:
Customer Services & Operations
**Contract**:
Regular
-
Senior Ipt Change and Release Manager
6 days ago
مصر, Egypt Orange Business Services Full time**About the role**: - Manage Change/release activities on IPT infrastructure for designated Customers - Perform Feasibility study and risk assessment of new Changes/release - Initiate Change advisory board meetings to validate and approve Changes/release. - Leads the Change Advisory Board to approve or reject significant change management projects & complex...
-
Change & Release Manager
1 week ago
مصر, Egypt Orange Business Services Full time**About the role**: Job Purpose: Part of Multi-sourcing Service Integration MSI Center. Responsible for managing Change/Release/Deployment procedures, Receiving, and Prioritizing Requests, Evaluating the risk level associated with Requests, and keeping through records of the outcome of each. Control the lifecycle of all Change/Releases/Deployments and enable...
-
Ipt Change Implementation Owner
7 days ago
مصر, Egypt Orange Business Full time**About the role**: **Job Purpose**: Part of Multi-sourcing Service Integration MSI Center. Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams. For IPVPN & Enterprise Telephony Customers implement the simple and standard...
-
Change Manager
1 hour ago
مصر, Egypt Orange Full time**votre rôle**: **Responsibilities**: - Conduct standard and complex change management assessments to ensure smooth implementation of changes - Oversee change/release activities on IPT (Internet Protocol Telephony) infrastructure to minimize disruption and ensure operational efficiency - Identify, analyze, and develop risk mitigation tactics to address...
-
Network Change Implementation Owner
2 days ago
مصر, Egypt Orange Business Full time**About the role**: **Job Purpose**: Part of Multi-sourcing Service Integration MSI Center. Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams. For IPVPN & Enterprise Telephony Customers implement the simple and standard...
-
IT Release Management Specialist
6 days ago
مصر, Egypt Vodafone Full time**Role Purpose**: Responsible for all release management activities across the IT department ensuring processes and automations are in place to ensure operations stability and no conflict between different releases. Accountable for all the agile release planning, assessment and prioritization across the IT domain. Defining the IT strategic direction for...
-
Release Management Analyst
4 days ago
مصر, Egypt PepsiCo Full timeOverview: The purpose of the Release Management Analyst role is to support the planning, coordination, and execution of software and hardware releases, ensuring a smooth deployment process with mínimal disruptions to the production environment. The primary objective is to assist in delivering high-quality releases within scheduled timelines, facilitating...
-
Release Manager
1 week ago
مصر, Egypt Siemens Full time**Siemens Digital Industries Software - Where today meets tomorrow.** Let's make the difference together! **Meet the team - **Video** Siemens DISW is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 165 years. We're looking for...
-
Plasma Release Manager
5 days ago
مصر, Egypt Grifols Egypt for Plasma Derivatives Full time**Key responsibility**: - Compile and review all documentation related to plasma batch release. - Manage major and critical deviations related to all processes involved through in plasma supply Chain. - Timely release of batches in order to meet supply demands. - and on time closure of deviation investigations. - Identification of potential trends that may...
-
Senior Release Manager
5 days ago
مصر, Egypt Plugin Talents Full time**About the job Senior Release Manager**: **Duties, Tasks and Responsibilities** - Shield the technology team from requests and interruptions, while managing external stakeholders and keeping everyone in the loop - Own the prioritization of the roadmap and backlog per release - Translate business requirements into technical requirements in all communication...
-
B2gaas Infra Cmrm Automation Lead
2 weeks ago
مصر, Egypt Orange Business Services Full time**About the role**: The B2GaaS is a fully managed telephony service solution, Orange is responsible to perform release& change management activities for service **Responsibilities**: Manage Release activities on B2GaaS infrastructure. Manage Release/change activities on B2GaaS for all B2GaaS customers. Review Release Notes (RN) published by Orange...
-
Change Management Advisor
4 days ago
مصر, Egypt MTC - Management and Training Corporation Full time**Description**: MTC’s Economic and Social Development (ESD) division is seeking a national** Change Management Advisor**, for a GIZ-funded opportunity: Developing and establishing two Centres of Competence (CoC) in the construction and wood working/furniture sectors in Egypt. The Change Management Advisor will support the Team Leader in overall design...
-
مصر, Egypt Orange Full time**About the role**: - Troubleshoot, identify and resolve Video & IPT (Cisco) Incidents. - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s incidents via electronic case management system. - Liaise with higher level support for incident escalation and resolution. - To keep management informed of any...
-
مصر, Egypt Orange Business Services Full time**About the role**: - Troubleshoot, identify and resolve Video & IPT (Cisco) Incidents. - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s incidents via electronic case management system. - Liaise with higher level support for incident escalation and resolution. - To keep management informed of any...
-
Telephony Incident Management Engineer
2 weeks ago
مصر, Egypt Orange Full time**About the role**: - Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents. - Troubleshoot, identify and resolve call center and access number faults. - Troubleshoot value added services (Voice Mail, Attendant console, etc...) - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s...
-
Network Change Implementation Owner
1 day ago
مصر, Egypt Orange Full timeThe Role **Requirements**: **about you Skills / Qualifications**: - Excellent Knowledge of networking technologies at layer 2 and layer 3 of the OSI Model - Understanding of networking technology LAN, WAN, UCC - Cisco Call Manager Experience - Understanding of VOIP and IPT technology - Willing to work in 24x7 environment - Good interpersonal, communication...
-
Telephony Incident Management Engineer
1 day ago
مصر, Egypt Orange Business Services Full time**About the role**: **Job Responsibilities & Scope** - Troubleshoot, identify, and resolve IPT (Cisco) and backbone voice Incidents. - Troubleshoot, identify, and resolve call center and access number faults. - Troubleshoot value added services (Voice Mail, Attendant console, etc...). - Document all troubleshooting and provide regular updates for all actions...
-
مصر, Egypt Expleo Group Full timeOverview: The role involves maintaining the structure of delivered configuration items, ensuring quality of deliveries by controlling accuracy and consistency of work products, including engineering documentation, tools, software, data preparation, and physical product components. It also involves identifying deliveries, controlling consistency of product...
-
Change Manager
3 weeks ago
مصر, Egypt Orange Business Services Full time**About the role**: - Manages changes on Network infrastructure for designated customer. - Ensures the proper handling of the change requests. - Defines list of pre-authorized changes. - Validates the technical aspects of the change requests, and assess the business impact on the customer. - Evaluate the risks and effects on the availability of the...
-
Change Manager
3 days ago
مصر, Egypt Orange Business Services Full timeManages changes on Network infrastructure for designated customer. - Ensures the proper handling of the change requests. - Defines list of pre-authorized changes. - Validates the technical aspects of the change requests, and assess the business impact on the customer. - Evaluate the risks and effects on the availability of the service. - Leads the Change...