Senior Unified Communications Implementation Expert

5 days ago


مصر, Egypt Orange Business Full time

**About the role**:

- Provide right on-time, right from first time, configurations of different Microsoft UC/Collaboration/Messaging services on multiple platforms to establish/develop solutions for Orange Business Services customers.
- Validate new projects to ensure that all services and solutions implemented based on Orange standards.
- Act as the technical SPOC for new services, technologies or products. (MS Teams DR, AW365, Audiocodes vSBCs,...etc)
- Work with Engineering, Vendors,... etc to develop new products / solutions
- Work with Operations, Engineering, VSM,... etc on the concerned products to ensure proper integration with other collaboration technologies.
- Enable the team about new services, technologies or products.
- Act as internal technical reference for the team, especially during technical escalaltions.
- Act as point of contact when raising issues to our next level (VSMs)
- Act as point of contact for design issues raised to Solution Consultants
- Participate to the enabling of new comers
- Provide support to Project Managers / Change Managers when requesting support from the team.
- Participate to the technical interviews
- Participate to the technical audit along side with Team Leader / Team Manager
- Propose continious improvement actions related the concerned prodcts
- Initiate and be part of proposals for Automation & Digitalization.

**About you**:

- Education and Certificates:

- BSC in Telecommunications or equivalent.
- Min. of 5 years related work experience in Microsoft UC/Collaboration/Messaging
- In-depth knowledge of Audio/Video/Web Conferencing, Session Border Controllers/Gateways, SIP Trunk Configuration, High Availability, and Disaster Recovery, Federation, Persistent Chat, Office Web Apps, Firewall Rules, and Monitoring/Reporting.
- Proficient understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS, windows server, VMware and the ability to maintain other Windows core services.
- Strong knowledge of PowerShell and.NET scripting.
- Expert knowledge of networking concepts and technologies.
- MCSA: Systems Administrator Messaging
- MCSA: Systems Administrator Infrastructure
- Voice GW Certified: Sonus / AudiCodes

Knowledge and Skills:

- Fully aware of the Orange technical standards.
- Fully aware of Change Management process and catalogue.
- Good personal and team organization skills
- Excellent interpersonal and communication skills across multi-cultural and cross functional environment
- Good coaching skills
- Detailed oriented
- Analytical approach to solve problems in complex, large-scale, and multi data-center environments.
- Agility
- Time management skills
- Decision Making ability
- “Can Do” Attitude
- Customer Oriented Attitude
- Ability to work in a stress environment.
- Team Spirit
- Team player
- Fluent in both spoken and written English**Department**:
Global Delivery & Operations

L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.

Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.

Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.
- Venez vivre cette aventure avec nous

**Contract**:
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