Senior Unified Communications Implementation Expert

**Job summary** Effectively maintains customer hardware/software. Responsible for delivering timely and effective repairs to ensure optimal system performance and superior customer satisfaction. **Main Responsibilities** - Call Flow Design in interaction (ACD, CTI, IVR) for AVAYA and GENESYS - Responsible for troubleshooting in the area of IT/ACD -...

The Unified Communications Project Manager, part of ESC service Build team, is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Voice and Video orders which include Contact Center, Business Talk, Audio Conference, FCC, B2GMS, B2GasS, BTOI, LVS, WTW DI/MT, OVP and...

Provide the required professional technical support within customer operations and support the internal operational entities (level, level2,.. ect) toward faults resolution, changes validation and implementation. - Lead major & complex incidents/problems ensuring resolution & root cause analysis. - Lead and initiate projects resulted from problem management...

Leads Communications function as part of the Corporate Affairs Department to achieve corporate agendas for Egypt Market Cluster through: aligned & consistent communication, strengthening external AZ reputation and sustaining internal awareness of business strategy and progress as well as ensuring alignment with HR in regard to internal Communication. May...

STEPS COMMUNICATIONS is a fully integrated marketing communications and media agency that provides 360-degree support across Advertising, Digital Marketing, Media Production, and Event Management departments. We serve diverse clientele including government authorities, international organizations, and the private sector. Our team blends both traditional and...

**Role purpose**: To support key strategic growth areas, Vodafone Business requires a highly capable and experienced project manager to run multiple product development and launch programs supporting a diverse range of products within Vodafone Business around eight main portfolios: Connectivity, SDN, Cloud, SAAS, Unified Comms, Mobility, Voice, and...

**What we do**: The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our...

Company Description If you are seeking a new job opportunity in an environment that empowers your personal and professional growth, and believe in the importance of mental health services, O7 Therapy is the place for you. Our team is built of deeply dynamic and diverse group of talented calibers, who are passionate about providing access to mental wellness...

**About the Role**: **We are seeking an experienced Voice and Collaboration Engineer to design, implement, and manage robust IP Telephony & VOIP solutions based on Cisco Unified Communications Manager/Call Manager, Cisco Unity/Unity Connection, Cisco Contact center Express (UCCX), Cisco Unified Communications Manager Express, Video, Voice Gateways / Routers...

We are looking for a Senior Implementation Consultant! As a member of the Intellectual Property Group Professional Services team, you would be responsible for ensuring the world-class delivery of the IPfolio software solution to support the business processes for our mid-size, large, and strategic clients by delivering projects on schedule and within scope...

Pharaonia Pharma is hiring at its Factory in Borg Al Arab City - Alexandria “Group Internal Communication Supervisor” **Key Accountabilities**: - Develop and implement the yearly internal communication agenda that aligns with the company’s mission and culture and showcases corporate identity through internal and executive channels. - Manage the...

**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

As a Unified Collaboration Operations Engineer (Level 2), you will be an integral part of our operations team focused on Unified Collaboration (UC) products and services. You will play a crucial role in incident management, change management, and release management, ensuring the seamless operation of UC systems. **Technical Responsibilities**: - Provide...

Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

Pharaonia Pharmaceuticals is hiring “Group Internal Communication Section Head” at Cairo Head office. **Key Accountabilities**: - Develop and implement the yearly internal communication agenda that aligns with the company’s mission and culture and showcases corporate identity through internal and executive channels. - Manage the company’s internal...

Envision Employment Solutions is currently looking for a Solution Expert for one of our partners, a very well-known company. **Job Summary**: The Solution Expert develops, implements and coordinates plans and procedures for effectively identifying and managing adaptations of product designs. S/he will help end users by resolving IT related issues, including...

**Project** Description**: Luxoft provides support to one of our key customers with the development of cloud-based web portal targeted to unify, optimize and automate project management and other activities such as R&D, logistics, budgeting and resource management. Cloud-based solution is based on Google Cloud Platform kit with use of Angular JS as front-end...

Duties in coordination with L2 DSOC teams as escalation level for following activities - Troubleshoot and resolve high-complexity customer faults effectively. - Manage escalations with technology vendors and coordinate resolution efforts. - Perform service changes, assess risks, and implement requests within the agreed Change Management process using Orange...

**About the role**: The purpose of Senior Service Readiness Manager is to lead the customer Journey rom Build to Run, to ensure smooth Transition of the Business and manage the activities related to unified Communication solutions (EIC), process knowledge transfer and sharing all the Business requirement between Build and Run teams. DUTIES &...

The purpose of this role is to provide support and assistance for developing and activating the company's external and internal marketing and communications strategy. Job Title: Marketing and Communications Senior Executive **Job Description**: Key responsibilities: Plans, develops and implements effective marketing communication campaigns both internally...