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Ecommerce Operation Head

1 month ago

مصر, Egypt Techmart Full time

1- Manage the e-commerce website, including overseeing web developers and designers, ensuring a user-friendly and easy-to-navigate website, managing inventory, and pricing, and ensuring a smooth checkout process.

2- Develop and execute marketing strategies to drive traffic to the website, social media marketing, and advertising, and monitoring the spending budget to reach company targets.

3- Activate various sales promotions such as coupons, discounts, Combos etc. to increase sales and achieve targets.

4- Analyze sales data and customer behavior to identify trends and areas for improvement
Oversee customer service operations, including responding to customer inquiries and resolving issues in a timely and professional manner

5- Create, generate and constantly study business reports to analyze the marketing and sales results in short
- and long-term basis. Set targets and KPIs for the business in terms of sales and marketing to insure

6- Search/communicate with different vendors, negotiate about raw material, and price, and follow up the shipments until reaching the WH.

7- Identify and pursue new business opportunities in the e-commerce sector, including partnerships, collaborations, and strategic alliances.

Collaborate with cross-functional teams including sales, marketing, finance, and product development to ensure that the e-commerce business is aligned with overall company goals

Ability to Commute:

- Giza (preferred)

Ability to Relocate:

- Giza: Relocate before starting work (preferred)