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Corporate Sr. Sales Executive
4 weeks ago
**Role Purpose**:
Generating/increasing revenue growth with existing/new corporate accounts in specific industry/segment/territory through selling VF products and services through developing, winning, project managing and execution of new and renewal bids, with the main purpose of driving penetration in the accounts and increase customer satisfaction.
**Role Profile**:
1. Reach:
A. Manage, lead and motivate the accounts directly and indirectly in order to achieve the department objectives and company as well.
B. Achieve the department Quota and guarantee a strong channel fill.
C. Covering the accounts with trade visits.
2. Availability:
a. Maintain VF products stock levels and availability in the accounts in order to demonstrate superiority over the competition.
b. Maintain a strong relationship with the accounts management and coordinate with them to reach the desired availability.
c. Ensure the successful execution of the business plan.
3. Reporting:
a. Ensure the delivery of requested reports within the due date.
b. Prepare & develop the suitable business cases & memos to be submitted to the top management in order to develop & facilitate our business according to the market needs.
c. Submitting Weekly & Monthly sales report to the management
d. Monitoring the sales achievement VS targets set in order to take proper action to achieve the account targets.
e. Developing & documenting different work procedures that involve the accounts & other departments.
4. Level of Communication: (within and outside the company)
5- External Contacts:
Daily contacts with the account in order to facilitate the day to day operation inside the account, maintain good relationship with them, and take corrective actions in a proper time.
**Role Profile Cont.**:
Customers Focus
- Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO’s and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer’s strategic and operational issues.
- Gather and analyse data regarding competitor pricing and products and ensure that Vodafone products and services fit customer requirements in line with the marketing team.
- Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers
- Focus on the customer experience and be sure that they are up to date with all new offers on time.
Quality of business through reporting and 1SF & Online Applications
- Fill in and updates full accounts information on One SF on daily basis/after successful activation transaction.
- Fill market opportunities and schedules to identify specific targets.
- Plan and manage personal business portfolio/territory/business according to an agreed strategy with the segment manager.
- Monitor and maintain cross function activities (Fraud, activation, bidding...)
- Submitting Performance Dialogue & evaluations (on time)
- Adheres to all company policies, procedures and business ethics code
Innovation, change & alignment
- Inputs to decisions on new propositions, product mix and services for customers.
- Identifies cross sell and up sell opportunities for fixed, solutions and mobility services specific to customer industry
- Stays industry aware and Influences and collaborates on Vodafone Marketing products development Strategy
- Oversees new product, services and mobile solutions into account. Works in partnership with Customer fulfilment and pre and post sales areas to ensure seamless introduction of new product services and solutions to accounts
- Updating Marketing team with the competitive new offers.
- Escalating network complaints and follow up till the problem is resolved.
Knowledge and experience
- Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts.
- Secure, manage and deepen the vodafone customer relationship with the long term focus of expanding the overall footprint/ penetration and introduction of innovative products and services.
- Updating Marketing team with the competition landscape.
Communication
- Be able to operate at all levels within the customer organization with the highest levels of communication skills, converse professionally and ability of owning and solving customer issues whilst building excellent rapport to ensure the customer experience is maximized.
- Work together with internal stakeholders to ensure account strategies are understood and actioned for assigned accounts.
**Qualificatios**:
Essential
- Extensive track record of successful Corporate accounts voice & solution selling.
- 1 year + sales/presales or technical role experience in large accounts
- Demonstrated success in networking with Decision makers amongst industry leaders with strong relationship management skills
- Has strong analytical skills and ability to report on findings a