Payroll Customer Service Assistant

4 months ago


القاهرة, Egypt Private Corporation Full time

**We're inviting hard-working and reliable Payroll Customer Service Assistants who love helping people with details and numbers to join our team**

**Responsibilities**:

- Create and process invoices with accuracy and timeliness.
- Manage and process payroll, ensuring all calculations and distributions are correct.
- Handle inbound and outbound calls professionally, addressing customer inquiries and issues.
- Direct phone calls to the appropriate departments or personnel.

**Qualifications**:

- Proven experience in customer service, demonstrating exceptional communication and problem-solving skills.
- Experience in payroll management, including creating and processing payroll accurately and efficiently.
- Skilled in invoicing, with a track record of creating and managing invoices.
- Professional fluency in English, both written and verbal.
- Capable of working with mínimal supervision, showing initiative and self-direction.

**Skills**:

- Proficient in Excel with a strong ability to manage data and perform complex functions.
- Tech-savvy with proficiency in various software and systems
- Strong critical thinking skills to analyze situations and make informed decisions.
- Highly adaptable and able to thrive in dynamic work settings.
- Ability to handle pressure and work effectively in fast-paced environments.

**Benefits**:

- Paid Holidays
- Remote work set up
- Equipment provided

Application Question(s):

- Do you have customer service experience?
- How many years of experience do you have as a customer service?
- Do you have Payroll Management experience?
- How many years of experience do you have as a Payroll Management specialist?

**Language**:

- English (required)



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