Training & Quality Manager

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Location**:Egypt, Cairo **Job category**:Operations **Language**:English Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social...

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

**About US** Qoyod is a fast-growing technology startup that provides seamless cloud based, state of the art accounting solutions that transform traditional business environments into an integrated technology framework that accelerates accounting operations and empowers accountants to be consultants and effective decision makers. Qoyod has been recognized by...

At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. **Responsibilities**: - Evaluate the quality of calls and chats conducted by our sales and support teams. -...

**Job Number** 24042034 **Job Category** Human Resources **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all...

Training Manager A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through...

Company Description Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of...

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem...

**Excellent Managerial Vacancy / Retail in KSA** Our Client, a joint venture retail company distributing Swatch watches in the Kingdom of Saudi Arabia, is looking for the following position: **Training Manager** - Heading training department of company.

**Job Description**: - Developing the annual work plan for quality management, setting goals and implementation strategy in accordance with the general plan for technical management, and submitting a quarterly report that includes achieved and unrealized results and appropriate suggestions to achieve them. - Supervise all operations that take place in...

Fluent in speaking and writing in both Arabic and English - Undergraduate degree - Customer service experience (contact centre operations) - Customer or people experience design and/or management - Training experience in an adult learning environment - Knowledge of adult learning and training practices - Excellent written and oral communication skills...

An international chain of Restaurants specialized in Fast Food based in Saudi Arabia is currently hiring the following position: - **Training Manager** - Job Requirements:_ - Minimum 4 years in relevant position in an international food companies - Very good command of English - Age: not more than 40 years old

DUTIES AND RESPONSIBILITIES - Develops and maintains the hotel’s training library and coordinates acquisitions. - Analyses training needs in the hotel and prioritise such needs for the Training Manager to review. - Develops annual hotel training plans and prepare monthly reports to the Training Manager. - Consult with the Training Manager for the...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

**Job Number** 23142329 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is responsible for implementing...

Summary The Quality Manager plays a vital role in ensuring the highest level of guest satisfaction and operational excellence within the hotel. This role involves developing and implementing quality control measures, monitoring service delivery, conducting audits, and fostering a culture of continuous improvement, and company sustainability guidelines...

Fluent in speaking and writing in both Arabic and English - Undergraduate degree - 6+ years of Customer Service experience (contact centre operations) - Customer or people experience design and/or management - 6+ years of Training experience in an adult learning environment - Knowledge of adult learning and training practices - Excellent written and oral...

**Job Number** 24013807 **Job Category** Human Resources **Location** Sheraton Sharm Hotel Resort Villas & Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists with identifying and addressing employee and organizational...

Training Coordinator A Training Officer is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives. **What will I be doing?** As a Training Officer, you are responsible for identifying and providing...