Modern Work Solution Specialist
6 days ago
**Location**
- Cairo, Egypt**Language**
- English***
**Description**:
- Why join us
Are you passionate about Sales & Cloud Technology? Then come join our dynamic tech-savvy team in New Cairo for one of the most admired IT brands in the world. You will thrive on working in a global community that cares about your career development and well-being. In this exciting customer/partner-facing role, you will drive sales opportunities based on a 300-level knowledge of Microsoft solution areas for Modern work.
What you will be doing at Webhelp
As a Modern Work Solution Specialist, you will:
- Secure new customer wins for Microsoft Cloud: maximize up-sell and cross-sell opportunities collaborating with Sales Agents
- Present Microsoft’s Cloud value propositions and differentiation that align to customer’s business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions
- Provide technical product overview and insights pertinent to customer needs and usage scenarios
- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud
- Position competitive offerings and solutions in the context of customer needs and experiences
- Audit and confirm implementation requirements and pricing calculations as required, so that customers receive an accurate projection of anticipated costs in new services sought
- Demonstrate aspects of the technical and business solution to customers over Teams/Skype for Business
- Execute quick technical feasibility assessments and propose developments for the customers’ identified solutions
- Develop a Level 300 knowledge of Microsoft’s Cloud offerings and leverage all training resources
- Act as the key technical contact for the SMB Vendor Tele team with potential customers
- Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue and sales pipeline, as well as operational metrics
- Constantly research the newest developments in cloud capabilities and pricing for both Microsoft and competitors
What we are looking for
We welcome people from all backgrounds who can demonstrate exceptional interpersonal as well as verbal and written communication skills to succeed in a customer-facing role. Likewise, you show an understanding and passion for cloud computing technologies, business drivers and emerging computing trends.
We’ll be a great match if you have:
- 4-year degree (major or minor in computer science, mathematics or engineering is preferred)
- 2-6+ years of technology-related sales or business development experience; (Experience working within a technical sales environment preferred)
- Broad knowledge of and ability to explain to key end-user scenarios and technical architecture for productivity and communications solutions required
- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
- Good understanding of cloud deployment and adoption planning
- Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology
- Experience in one of these relevant fields: computer science, mathematics or engineering
- Proven track record of outstanding performance and achieving goals
- Initiative to independently grow technical knowledge
- Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value
- A drive to work well in a diverse team and enjoy a dynamic and changing environment
- Passion for cloud technologies and making changes happen
Deep technical experience in Office 365, Enterprise Mobility Suite and Windows including:
- Office clients
- SharePoint/OneDrive for Business
- Exchange
- Skype for Business
- Teams
- Windows 10
- Security
- Yammer
- Project
- Visio
- Power BI
- Delve Analytics
Language skills:
- English: Intermediate or fluent (verbal and written)
- Supported market: Fluent or native (verbal and written)
You appreciate our Think Human values of recognition, integrity, unity, commitment, and you are eager to create the ‘wow’ too
What we offer
- Competitive monthly salary package and performance bonuses
- Career stability
- Health insurance
- Paid training about the project and the company
- Full-time schedule: you will work 5 days a week, 9 hours a day with a 1-hour break
- Recognition awards and events
- Dynamic work environment that allows you to learn and develop professionally (80% of our promotions are internal)
Who we are
We are a global community of over 100,000 caring people who help you reach your goals. Headquartered in France, Webhelp develops memorable customer experiences and business solutions for some of the most recognized brands. Our goal is to make business more human.
Join us at Webhelp Egypt and you will have the opportunity to be part of a multicultural tea
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