Ccc Group Leader
19 hours ago
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Location: Egypt
Grade: 9
**Required Skills**:
- Bachelor’s degree.- Excellent command in spoken and written English.-
- Managed services / customer service.- Teamwork.
Job Responsibilities:
- Acting as single point of contact for NCR customers with Incident Management Services.- Monitoring team performance, “dispatching and following up” during the shift, 24*7.- Shift covering in case of shortage or outage.- Escalating customer problems both internally and externally, when required, according to defined escalation paths.- First level of escalation handling.- Communicating effectively with team members, ensuring the delivery of business information.- Ensuring that all team members comply with shift allocations and scheduled activities, enabling the achievement of MSO targets.- Supporting team members in the improvement of their skills and abilities.- Conducting side-by-side coaching in order to ensure that key business targets are being achieved by all group members.- Responsible for overall IM system implementation and management.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
-
Group Finance
6 days ago
مصر, Egypt ProPosition Management Search Full time**Rif.: FAM-W-GL** **Group Finance & Administration Manager** Il nostro Cliente, gruppo multinazionale manifatturiero, leader nel suo settore, ci ha incaricati di ricercare un/una: **Group Finance & Administration Manager** La risorsa, inserita nell’area Group Planning, Consolidation & Reporting, coordinerà 1/2 risorse, riportando direttamente al Group...
-
Warehouse Team Leader
3 weeks ago
مصر, Egypt Youssef Allam Group Full timeWarehouse Team Leader **Responsibilities**: - Responsible for the control of the machines, spare parts and consumables in compliance with company policies and regulations. - Responsible for the proper handling and storing of machines, spare parts and consumables in the warehouse including proper labeling and identification. - Responsible for the proper...
-
Service Delivery Team Leader
1 week ago
مصر, Egypt Future Group Full time**Job Descriptions** - Provide Direct Customer Support through various channels. - Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. - Investigate and resolve customer complaints and queries particularly escalated ones. - Provide feedback and support to the Client...
-
Reservations Groups Coordinator
2 weeks ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24060112 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Reservations Groups Coordinator
2 weeks ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24091526 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Customer Service Group Manager
3 weeks ago
مصر, Egypt Souq.com for E-Commerce LLC Full timeBachelor’s degree or equivalent experience - People management experience - 2+ years project management experience - 3+ years’ experience in leading teams’ - Fluent English (Conversation and Writing) Job summary Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our...
-
Market Intelligence Leader
3 weeks ago
مصر, Egypt Air Liquide Full time**Company presentation** World leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 68,000 employees and serves more than 3million customers and patients. Oxygen, nitrogen and hydrogen have been at the core of the company’s activities since its creation in 1902. Air Liquide’s...
-
Design Team Leader
2 days ago
مصر, Egypt Dorsch International Consultants GmbH Full time**Position: International **Design Team Leader** **Starting date: Immediately** **Duration: One Year** **Location: Egypt For 70 years, Dorsch Gruppe has been a respected and innovative consulting and engineering partner for industrial customers, private investors, and public institutions. As a group of companies with about 3,400 employees, we are one of...
-
Business Development Executive
5 days ago
مصر, Egypt Future Group Full time**Boost Your Career as a Business Development Executive with Our Growing Team!**: Are you ready to take your career to new heights with a global leader in translation and localization services? Look no further than **Future Group!** Since 1994, we've been at the forefront of the localization market, with a worldwide presence spanning North & Latin America,...
-
Workshop Team Leader
3 weeks ago
مصر, Egypt Abou Ghaly Motors Full time**Job Information**: Number of Positions **1** *** Business Line **Automotive** *** Function **Workshop** *** City **Obour** *** State/Province **Cairo** *** Country **Egypt** *** Zip/Postal Code **11311** *** - Collaborate on the select of, or selecting, new employees in coordination with the Service Manager or Service Management. - Plan,...
-
Business Development Executive(Us B2B-experience)
19 hours ago
مصر, Egypt Future Group Full time**Boost Your Career as a Business Development Executive with Our Growing Team!**: Are you ready to take your career to new heights with a global leader in translation and localization services? Look no further than **Future Group!** Since 1994, we've been at the forefront of the localization market, with a worldwide presence spanning North & Latin America,...
-
Senior Business Development Executive(Us-market)
19 hours ago
مصر, Egypt Future Group Full time**Boost Your Career as a Senior Business Development Executive with Our Growing Team!**: Are you ready to take your career to new heights with a global leader in translation and localization services? Look no further than **Future Group!** Since 1994, we've been at the forefront of the localization market, with a worldwide presence spanning North & Latin...
-
German Team Leader
2 weeks ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Alexandria, Egypt*** Job Title: German Team leader (New Travel Account (Alexandria Only) (CV is a must) (Evergreen) **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by...
-
مصر, Egypt Chalhoub Group Full time**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...
-
Rv Leader
1 week ago
مصر, Egypt NielsenIQ Full time**Job Description**: About the job NielsenIQ Retailer Vertical (RV) simplify and streamline collaboration between retailers and suppliers by providing a joint set of tools through a shared platform. Engage and manage relationships with modern trade retailer management and key identified stakeholders, as well as leading a retailer servicing team to manage...
-
Senior Brand Manager- Beauty
1 week ago
مصر, Egypt Chalhoub Group Full time**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...
-
Property Consultant
3 weeks ago
مصر, Egypt Awan Group Full time**About Us** At **Awan **Group**, sales drive our success. As a representative in our sales department, you will be responsible for winning over customers and meeting ambitious sales goals. From identifying potential leads to nurturing prospective customer relationships and closing deals, you’ll play an integral role in helping our services be the best in...
-
Women Health Clinical Leader
3 weeks ago
مصر, Egypt GE Healthcare Full time**Job Description Summary**: Women Health Clinical Leader - Value Segment responsible for winning business and customer facing. She/He operates with some autonomy but is covered by well-defined Commercial policies or review of end results. The job will be mainly dedicated to the Ultrasound value segment for Women Health. Women Health Clinical Leader - Value...
-
IT Data Network
3 weeks ago
مصر, Egypt Vodafone Full time**Role purpose**: This role is part of the centralised IT team in Vodafone Shared Services. The Data NW & Voice Sr. Team lead owns, supports and manages VSS Network & Voice connectivity domains for the entire VOIS EG organisation, The role is responsible to ensure scalability, sustainability, consistency in VOIS wide Network and compliancy to Vodafone Group...
-
Cinnabon Assistant Manager
19 hours ago
مصر, Egypt EG Group Full time**Role**:Cinnabon Assistant Manager **Location**:Westfield Shepards Bush, W12 7GF **Hours**:Full Time / 30 Hours Contract / Permanent **Hourly Rate**:£11.40 per hour **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:EG Group We are looking for a dedicated Assistant Manager who can lead, inspire and motivate a team to join our welcoming Cinnabon...