Reservations Groups Coordinator
4 weeks ago
**Job Number** 24170782
**Job Category** Reservations
**Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Reservations Groups Coordinator
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24188654 **Job Category**Reservations **Location**The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt, 11221 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
-
Groups Coordinator
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24182740 **Job Category**Reservations **Location**Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Groups Coordinator
5 days ago
القاهرة, Egypt Marriott International, Inc Full time**Job Number** 24151324 **Job Category** Reservations **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Reservation Agent
2 weeks ago
القاهرة, Egypt Ehjzlee Full time**Qualifications** Previous experience in a reservations or customer service role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in reservation systems and software. Attention to detail and accuracy. Ability to work under pressure and meet deadlines. Customer-focused with a positive...
-
Assistant Reservations Manager
4 weeks ago
القاهرة, Egypt Hilton Full timeAssistant Reservations Manager An Assistant Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As An Assistant Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and...
-
Groups Meetings and Events Manager
2 weeks ago
القاهرة, Egypt Hilton Full timeGroups Meetings and Events Manager A Groups Meetings and Events Manager manages the Groups, Meetings and Events office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. **What will I be doing?** As Groups Meetings and Events Manager, you will manage the Groups, Meetings and Events office and the on-property...
-
Agent-reservations
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24217751 **Job Category**Reservations **Location**JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Reservations Supervisor
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24172804 **Job Category**Reservations **Location**The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt, 11221 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...
-
Reservations Supervisor
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Job Number** 24156027 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...
-
Reservations Sales Agent
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24202912 **Job Category**Reservations **Location**Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...
-
HR Operations Coordinator
2 weeks ago
القاهرة, Egypt DigiSay Full time**The Big Picture** DigiSay Group is a media tech company that started in 2010 focusing initially on creator services including content management and distribution. Today DigiSay acts as a media group with subsidiaries providing end-to-end services around the content life-cycle from inception to monetization. DigiSay aims to focus on the media sector from a...
-
Ksa Visa and Mobility Coordinator
3 weeks ago
القاهرة, Egypt 700Apps Full timePlan and coordinate all aspects of employee travel, including flights, accommodations, and transportation logistics. - Monitor and ensure compliance with local and international immigration laws and regulations, updating processes as necessary. - Serve as the primary point of contact for employees regarding travel and visa-related inquiries, providing timely...
-
Sales Coordinator
2 weeks ago
القاهرة, Egypt Magico Group Full timeMagico Group Company is seeking a talented and motivated Sales Coordinator to join our team. As a Sales Coordinator, you will be the crucial connection point between our sales managers and the CEO, providing valuable insights and forecasts to drive our sales strategies. Magical Group, a leading company with a strong foothold in the agriculture industry, has...
-
Coordination Manager
4 weeks ago
القاهرة, Egypt Colas Full time**Opportunity Details**: Title: Rail and Metro Coordination Manager Location: 6th October Key Responsibilities: - Lead and facilitate effective coordination among internal and external stakeholders, including project teams, regulatory bodies, contractors, and suppliers, to ensure alignment with project objectives and timelines. - Establish and maintain...
-
Senior Reservations and Ticketing Agent
1 week ago
القاهرة, Egypt Wego Full time**About Wego** We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travellers all around the world. Today, Wego is used by millions of people...
-
Clerk-reservations
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24202912 **Job Category**Reservations **Location**Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous...
-
Clerk-reservations
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24217751 **Job Category**Reservations **Location**JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes...
-
Technical Coordinator
2 weeks ago
القاهرة, Egypt SYSTRA Full time: SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the...
-
Coord-groups
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24182740 **Job Category**Reservations **Location**Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف...
-
Coord-groups
5 days ago
القاهرة, Egypt Marriott International, Inc Full time**رقم الوظيفة** 24151324 **التصنيفات** Reservations **الموقع** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع الوظيفة**...
