Business Support Sc

**Associate, Sales Operations** - Location: Cairo, Egypt - Function: Sales **Overview** As the Associate, Sales Operations, you are expected to support the commercial team, by providing data analysis & insights. You will cooperate closely with customer marketing team to develop & execute trade marketing tools. **Responsibilities** - Category Management In...

SENIOR ANALYST PROCUREMENT OPERATIONS - Location: Cairo, Egypt - Function: Procurement **Overview**: **About the role** This role has direct Procurement responsibility for the overall performance and relationship with selected portfolio of third-party manufacturers. Working in multicultural, FMCG organization you will be exposed to AFNE&TR and global...

**Role: Senior Associate, Processing Development Engineer** **Location: Cairo, Egypt** **Overview**: This position will support MENAPT cluster cross functional project teams in Commercialization, Launch, and Post Launch Phases to ensure project schedule, cost, capital, quality, and customer service objectives are met for regional and global projects. In...

**Votre rôle**: **Job purpose** The CTIO department is in charge of decision-making information systems, serving Orange Business different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. **Key Tasks and Responsibilities** The business Analyst will be...

**Votre rôle**: - Provide comprehensive support to IBO Customers via the Service Excellence Process, including handling customer inquiries, incident and change management, troubleshooting, and resolution- - Manage both proactive and reactive incidents, ensuring consistent and high-quality service delivery to customers- - Serve as the primary point of...

**Responsibilities**: This role is responsible for establish and lead a new team, playing a key role in providing and interface between SC customers and internally to support the Transport and Make & Move operations, supporting the Fr SC Operations in daily business, as well as managing the learning and development process of the team. In addition the role...

**Votre rôle**: Benelux ESM Mission / role purpose Primary mission is to provide Level 2 support to the LDM team & LDM team manager, interfacing with ODM/BDM/Account/PM teams in order to drive and continuously improve the delivery performance of country terminating orders. The Exception Support Manager (ESM) will work in direct association with (and in...

**Votre rôle**: The Business Intelligence Engineer will be responsible for implementing and supporting the BI solutions: - Taking the ownership for all data process and procedures within the team - Providing technical support to ensure data integrity - Attending customer meetings and communicating well internally and with the clients - Gathering and...

**Votre rôle**: To provide support through the Service Excellence Process to GDO Customers: 1- Processing Customers calls/inquiries. 2- Incident Management. 3- Change Management. 4- Ensuring a professional and consistent delivery of quality services to our customers. 5- Will act as a professional first point of contact for the customer. 6- Accurately log...

**Votre rôle**: As a valued member of the L1 Integrated Solutions Team, your role serves a critical purpose as the first professional touchpoint for our customers. Your key responsibilities include proficient troubleshooting and conducting initial technical investigations. Additionally, you will play a pivotal role as a bridge connecting diverse...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: Role Purpose: knowledge retention (technical and customer) and enhancement in the team Act as the point of reference and mentor for the team Share experience and knowledge within the team Provide day-to-day guidance and coaching Guide the newcomers through their induction phase Technical knowledge and overall skills enhancement Create,...

**Votre rôle**: Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: - Troubleshooting and resolving issues related to Cloud infrastructure, networking, security, SAAS & PAAS. - Collaborating with cross-functional teams to escalate and resolve complex technical issues. - Monitoring and optimizing cloud resources to ensure optimal performance and cost efficiency. - Contributing to the development of knowledge...

**Votre rôle**: **Job purpose** The CTIO department is in charge of decision-making information systems, serving Orange Business different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. In this context, the **ServiceNow development Cairo Team** is a...

**Votre rôle**: - Provide a professional first technical point of contact for the customer - Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. - Provide updates as needed to the customer in order to meet performance objectives. - Ensure cases are allocated to the most appropriate ‘next...

**Votre rôle**: **Responsibilities**: The scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): - Handle, diagnose and route in real-time incoming trouble tickets. - Support and Resolve all incidents in the scope of the team. - Responsible for 2nd level technical support and escalation managers. - Responsible to support the...

**Votre rôle**: At the crossroads of the key issues for the success of the cloud (security and reliability), the Business Security Officer is involved in a wide variety of activities, for which the qualities of analysis and flexibility are essential. - Carry out expert assessment and consultancy work (risk analysis, pentesting, vulnerability audits,...

JLL supports the Whole You, personally and professionally. **Responsibilities**: **Job Title**: Business Support Liaison **Job Summary**: We are seeking a proactive and detail-oriented Business Support professional to support our clients Corporate Services (CS) operations team on a 6 month secondment appointment. You will be responsible for coordinating...

**Votre rôle**: **Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and...