Patient Tele Educator
6 months ago
RAY is one of the leading contract research organizations in Egypt and the Middle East
is hiring: Patient Tele Educator
Education: Bachelor degree with medical background (Medicine, Pharmacy, Vet, Dentist)
Experience: 0-1 year Medical experience in education field.
Responsibilities:
1. Answering inbound patients calls and carrying outbound calls according to project requirements.
2. Handling patients inquiries in a professional manner.
3. Provide patient with product and patient support information.
4. Enter new patient information into the system for follow up and update existing patient information.
5. Document all call information according to SOPs
6. Reporting of adverse events for products & Product Technical Complaints.
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Field Educator
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Business Developer
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Lead Generation Specialist
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Nutritionist - Intern
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Public Health Coordinator
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