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Tele-sales Representative
4 weeks ago
**Responsibilities**
- Finding new potential prospects
- Establishing business relationships
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
**Requirements**:
- Minimum qualification should be graduated/A level
- Good knowledge as tele sales representative at outbound call Centre or other sales/customer service role - (Fresh can also apply)
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Must be fluent in English
- Good in Arabic would be a plus
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Ability to commute/relocate:
- Cairo: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- We must fill this position urgently. Can you start immediately?
- What is your last/current & expected monthly salary package in EGP?
**Education**:
- Bachelor's (required)
**Experience**:
- Sales: 1 year (preferred)
**Language**:
- English (required)
- Arabic (preferred)
Shift availability:
- Day Shift (required)
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