Sales Excellence Coordinator

2 days ago


مصر, Egypt Viatris Full time

3803 Viatris Egypt S.A.E

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via:
Access - Providing high quality trusted medicines regardless of geography or circumstance;
Leadership - Advancing sustainable operations and innovative solutions to improve patient health; and

Partnership - Leveraging our collective expertise to connect people to products and services.

ROLE DESCRIPTION

Sales Excellence Coordinator (Non Head Count) will be the key liaison for the execution of the following SFE areas:

- Sample Management process
- HCP Database Privacy & Management
- Sales Quota Allocation Planning process
- New CRM Tool management
- Sales Data Management platform coordination
- Performance managements - KPIs

Primary customers include Field Sales and Sales Operations as well as partnering effectively with marketing and IT groups in managing, maintaining, and facilitating field reporting and analytics for commercial organization

KEY RESPONSIBILITIES AND FUNCTION
- Sales quota setting
- Payout curve design
- Customer targeting KPIs
- Customer-Facing Colleague Communications
- Sales achievement calculation

Providing analytical support to the Commercial Team and utilizing existing tools as CRM, Target and Segmentation, Sales Tracking, etc. Assist in developments and/or modification of reporting needs (report elements, data sources, format, frequency, distribution, etc ) and ensure accuracy. Work closely with commercial organization to set & monitor field force KPIs Leads design, development and timely delivery of accurate field reports for field force and ad-hoc analytics supporting commercial organization Manages commercial information management initiatives on secondary data sourcing, business rule governance, reporting optimization, and advanced analytics representing their clients’ needs Collaboration with Compliance department to ensure that all compliance guidelines & requirements are included in SMS processes. Provide analysis and recommendations on Resource Deployment/POA/Field Structure to sales leaders

Keep records according to compliance and regulatory guidelines Guarantee the ownership of sample process end to end Harmonize Sampling Process Policy across the country ,Implement tracking Sample into CRM system & related dashboards Maintain data stewardship by regularly revisit data management processes for improvement, performing effective and timely data verification and validation, database governance and maintenance, communicating requirements and updates to users regularly “ Support and managing territory quota setting based on sales structures in SDM. Serve as POC for the technical know-how for the system/platforms by providing system training, creating and/or updating workflows and processes training manuals, conduct UAT, evaluate and propose for system enhancements

EXPERIENCE

Type of Experience

Minimum Years of Experience

Is experience preferred or required?
- Sales Excellence experience_
- 2 years_
- Required_
- Pharmaceutical experience_
- 2 years_
- Preferred_
- Strong business acumen_
- 2 years_
- required_
- Team collaboration spirit, but also strong ability to work as a single driver and contributor._
- 2 years_
- required_

ENGLISH PROFICIENCY
- _ Fluent English written & spoken is required_

PHYSICAL DEMANDS & WORK ENVIRONMENT
- _ Willingness & ability to travel_

COMPETENCIES
- Business-oriented perspective on sales and customer-related issues, with experience of working with or in sales, marketing, or other customer-related functions
- Demonstrated ability to translate customer needs / requirements into effective solutions
- Working knowledge of SFA / CRM & Sales tracking tools
- Highly detail oriented and the ability to multi-task and prioritize
- Must be able to work with tight deadlines in a dynamic and changing environment
- Proven troubleshooting, problem solving, analytical skills is a must
- Proven team player - work well with team members to accomplish common goals
- Proficient in use of standard Microsoft Office software and EXPERT understanding of Excel and Access

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer.


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